To get fast remote assistance with computer security issues, businesses in Petaluma California have access to world-class expertise from Progent's certified security professionals. Progent's online service staff is available to provide efficient and affordable help with security crises that are impacting the productivity of your IT network. Progent's accredited engineers are premier to support environments based on Windows, Linux, macOS and OS X, and major derivatives of UNIX. Progent can deliver world-class support for key cybersecurity and recovery technologies including AI-based EDR (End Point Protection and Response), MDR (Managed Detection and Response), complete system restoration validation, immutable backup, and off-site backup. Progent's wide array of services covers firewall expertise, email filtering and encryption, secure system infrastructure, and business continuity planning. Progent's technical support team has been awarded the world's top security credentials including CISA and Certified Information Systems Security Professional (CISSP).
Progent provides remote security help on a by-the-minute model without minimum times and no extra charges for sign-up or after hours support. By charging per minute and by providing world-class help, Progent's billing structure keeps expenses under control and eliminates scenarios where quick fixes turn into big bills.
Ransomware Hot Line: 800-462-8800
Ransomware requires time to steal its way across a network. Because of this, ransomware attacks are commonly launched on weekends and late at night, when IT personnel are likely to take longer to become aware of a break-in and are least able to mount a quick and coordinated defense. The more lateral movement ransomware can manage within a target's network, the longer it will require to recover basic operations and damaged files and the more data can be exfiltrated to the dark web. Progent's Ransomware Hot Line is intended to guide you to carry out the urgent first steps in mitigating a ransomware attack by containing the malware. Progent's remote ransomware engineers can assist you to identify and isolate infected devices and protect undamaged resources from being penetrated. If your system has been penetrated by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Our Network Has Been Hacked: What Should We Do?
If your network is now experiencing a network security emergency other than ransomware, go to Progent's Urgent Remote Network Help to learn how to receive fast aid. Progent has a pool of certified network security experts who can provide remote and onsite support that includes containment, mitigation, restoration, forensics, and enhancement of your security defense to protect against future attacks.
For businesses that have planned beforehand for being hacked, the formal post-attack handling model outlined by Global Information Assurance Certification is Progent's recommended method of responding to a major security penetration.
Introduction to Security Expertise
Managing network security plus preparedness for recovering critical data and functions following an attack demands an on-going effort involving an array of tools and procedures. Progent's certified security engineers can help your organization at whatever level in your efforts to protect your IT network, ranging from security audits to designing a comprehensive security program. Some areas supported by Progent's security consultants include Planning and Implementation, Data Recovery and Security Failure Analysis, and Outsourced Protection from E-mail-Based Threats.
Planning and Building Protected Networks
Any business ought to develop a thoroughly thought out security strategy that includes both preventive and responsive activity. The proactive strategy is a collection of steps that helps to minimize vulnerabilities. The reactive strategy defines activities to help security staff to inventory the losses resulting from a breach, remediate the damage, document the event, and revive business functions as soon as possible. Progent can show you how to incorporate security into your business operations. Progent can configure auditing software, define and implement a safe network infrastructure, and recommend procedures and policies that will enhance the protection of your computing environment. Progent's security experts are ready to assist you to configure a firewall, deploy secure online and mobile access to email and data, and install an effective virtual private network (VPN).
If you are looking for an affordable option for jobbing out your security administration, Progent's Round-the-clock Monitoring Services feature automated online server tracking and quick response to emergencies.
Hybrid Cloud Solutions
Progent can assist your company you to design, deploy, manage and repair enterprise hybrid cloud solutions that include local and cloud infrastructure and that are compliant with regulatory security standards. (Learn about Progent's Microsoft 365 Exchange Online integration solutions with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration consulting.)
Data Restoration and Security Forensics
Progent has skill in restoring networks and computers that have been hacked, are quarantined, or have ceased to function as a result of a security breakdown. Progent can show you how to assess the losses caused by the assault, return your company to normal business operations, and recover data lost owing to the breach. Progent's security specialists can also oversee a thorough forensic analysis by examining activity logs and utilizing other advanced assessment tools. Progent's experience with security problems minimizes your downtime and permits Progent to suggest efficient ways to prevent or contain new attacks.
Ransomware Removal and Restoration Services
Progent offers the services of seasoned ransomware recovery consultants with the skills to rebuild an environment that has suffered an attack by a ransomware virus like Ryuk, WannaCry, Hermes, or MongoLock. For more information, see ransomware removal and recovery services.
Work-from-Home (WFH) Security Solutions
Work-from-Home workers typically use their own computers and usually work in a unsecured physical space. This situation multiplies their vulnerability to malware threats and calls for judicious configuration of corporate firewalls, AV tools, MFA-based identity verification, remote endpoint monitoring, extensive end-user training, and the development of security policies based on best practices. Progent's seasoned roster of Work-from-home support consultants can help your business to design, configure and maintain an effective cybersecurity solution that guards vital information resources in networks that incorporate an at-home workforce and hybrid workers.
Software/Firmware Update Management Services
Progent's managed services for software and firmware patch management provide organizations of any size a versatile and cost-effective solution for assessing, validating, scheduling, applying, and tracking updates to your ever-evolving information network. In addition to maximizing the security and reliability of your IT network, Progent's software/firmware update management services allow your in-house IT team to concentrate on line-of-business projects and activities that deliver maximum business value from your information network. Read more about Progent's patch management support services.
Extended Detection and Response (XDR) Based on SentinelOne
SentinelOne's Singularity product family is a subscription-based, cloud-centric cyberthreat management platform that includes computer learning software and professional services to provide enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's low-profile agents can be installed in a few minutes to guard endpoints against modern threats including ransomware, familiar and new malware, trojan viruses, hacking toolkits, RAM exploits, script misuse, destructive macros, and living-off-the-land attacks. Progent is a certified SentinelOne Partner and reseller and oversees thousands of endpoints protected by SentinelOne technology. SentinelOne is always the initial endpoint response tool deployed by Progent to gain control and visibility of a client's network in the first stages of a ransomware breach. For more information, see Progent's SentinelOne-powered Extended Detection and Response services.
Expertise with Horizon3.ai's NodeZero Pentest Solutions
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) platform that can deliver continuous, concurrent, automated testing of your internal and perimeter network to help you identify, rank, fix, and confirm security weaknesses before threat actors can exploit them. NodeZero pentests can strategically plant decoys called tripwires such as fake files or credentials to detect when your environment is being probed along key attack paths. Tripwires generate enough information to make it possible to react promptly with your incident response tools and procedures before an attacker can wreak havoc. Progent can provide the skills of a NodeZero Certified Operator who can assist you to use NodeZero to carry out thorough pentests of your network perimeter and your internal network in order to determine your current security profile. Progent can also assist you to harden your existing network security and can assist you to design and implement a cohesive cybersecurity strategy that simplifies management and provides optimum protection for on-prem, cloud-based, and perimeter IT assets. To find out additional details about Progent's vulnerability assessment solutions powered by on NodeZero's penetration test products, visit Consulting Support for NodeZero's Penetration Test Products.
Stealth Penetration Security Testing Services
Stealth penetration checking is a key component of any overall IT system security strategy. Progent's security professionals can run extensive intrusion checks without the awareness of your company's in-house network support staff. Unannounced penetration checking shows whether existing security monitoring systems such as intrusion detection warnings and event history monitoring are properly configured and consistently monitored. Progent can provide ongoing automatic penetration testing to map your internal and external attack surface and to identify ways that vulnerabilities, unsafe configurations, stolen credentials, overlooked patches, and unsound IT product defaults can be combined by threat actors into the multi-front attacks typical of modern versions of ransomware. Learn more about Progent's Stealth Penetration Intrusion Assessment Experts.
Progent's Low-Cost Managed Services for Information Assurance
Progent's value-priced ProSight series of managed services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance. ProSight managed services offered by Progent include:
ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes SentinelOne's cutting edge behavior machine learning technology to defend endpoint devices as well as physical and virtual servers against modern malware attacks like ransomware and email phishing, which routinely escape traditional signature-matching AV products. ProSight Active Security Monitoring safeguards local and cloud resources and offers a unified platform to address the entire malware attack lifecycle including protection, infiltration detection, mitigation, remediation, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new attacks. Progent is a SentinelOne Partner. Find out more about Progent's
ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) services deliver affordable in-depth protection for physical servers and virtual machines, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and responding to security assaults from all attack vectors. ProSight ESP delivers firewall protection, penetration alarms, endpoint control, and web filtering via leading-edge tools incorporated within one agent managed from a single console. Progent's security and virtualization experts can assist you to design and implement a ProSight ESP deployment that meets your company's unique needs and that allows you demonstrate compliance with legal and industry data security standards. Progent will assist you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that call for urgent action. Progent can also assist you to install and verify a backup and restore solution such as ProSight Data Protection Services so you can recover rapidly from a destructive cyber attack such as ransomware. Find out more about Progent's
ProSight DPS: Managed Backup and Recovery
Progent has worked with advanced backup product vendors to produce ProSight Data Protection Services, a selection of management offerings that provide backup-as-a-service. All ProSight DPS products automate and monitor your data backup processes and allow transparent backup and fast recovery of important files, applications, images, plus VMs. ProSight DPS lets your business avoid data loss resulting from hardware failures, natural disasters, fire, malware like ransomware, user mistakes, ill-intentioned insiders, or application glitches. Managed services in the ProSight DPS portfolio include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup using Barracuda purpose-built storage, and ProSight MSP360 Cloud and On-prem Backup. Your Progent consultant can assist you to identify which of these managed services are most appropriate for your IT environment.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that uses the infrastructure of top information security companies to deliver web-based control and comprehensive protection for your inbound and outbound email. The hybrid structure of Progent's Email Guard integrates a Cloud Protection Layer with a local gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter acts as a preliminary barricade and keeps the vast majority of threats from making it to your network firewall. This decreases your vulnerability to external attacks and saves system bandwidth and storage. Email Guard's onsite security gateway device adds a further level of inspection for incoming email. For outbound email, the local gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and safeguard internal email that stays inside your corporate firewall. For more details, visit Email Guard spam and content filtering.
ProSight Duo MFA: Two-factor Authentication (2FA) Solutions
Progent's Duo MFA managed services utilize Cisco's Duo cloud technology to protect against compromised passwords by using two-factor authentication (2FA). Duo supports single-tap identity verification on Apple iOS, Google Android, and other personal devices. With Duo 2FA, when you sign into a protected online account and enter your password you are asked to verify your identity via a device that only you have and that uses a different ("out-of-band") network channel. A wide range of out-of-band devices can be utilized for this second means of ID validation such as a smartphone or watch, a hardware token, a landline telephone, etc. You may register multiple verification devices. For more information about ProSight Duo identity validation services, visit Duo MFA two-factor authentication services for remote workers.
ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a secure Tier III data center on a high-performance virtual host set up and managed by Progent's network support experts. With the ProSight Virtual Hosting service model, the client owns the data, the OS platforms, and the applications. Since the system is virtualized, it can be moved immediately to an alternate hosting solution without requiring a lengthy and difficult configuration process. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Learn more about ProSight Virtual Hosting services.
ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, find and safeguard information about your IT infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs or warranties. By updating and managing your IT infrastructure documentation, you can save up to half of time wasted looking for critical information about your network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents related to managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether you're planning enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you need the instant you need it. Learn more about ProSight IT Asset Management service.
Special Security Services Available from Progent
Progent's certified security engineers can provide world-class support in key facets of network protection including:
Security Vulnerability Evaluation and Compliance Assessment
Progent provides experience with information risk evaluation software like Microsoft Baseline Security Analyzer or LANguard for conducting a variety of comprehensive system scans to reveal potential security gaps. Progent has extensive skills with scanning tools and can assist you to analyze audit reports and react appropriately. Progent's security engineers also provide web software validation and can perform expert evaluation of corporate-wide security to assess your company's compliance with major worldwide security standards including HIPAA, NIST, and ISO. In addition, Progent can assess the effectiveness of your wireless security including in-place wireless equipment as well as mobile devices. Find out additional details about Progent's Security Vulnerability Audits and Security Compliance Testing.
Cisco Security, PIX and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Help
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals can provide world-class consulting support for Cisco's complete range of security and Virtual Private Network (VPN) technologies such as PIX 500 Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module (FWSM), secure broadband and integrated services (IS) routers, Aironet wireless access points, Cisco Meraki cloud-managed Wi-Fi APs, and Catalyst switches. Find out additional information about Cisco Security, Virtual Private Network (VPN) and Aironet Wireless Support.
Other Firewall and VPN Solutions
In addition to being expert in a wide range of security solutions from Microsoft and Cisco, Progent can provide businesses of any size advanced consulting for products from other important firewall and Virtual Private Network (VPN) suppliers. Progent's engineers offer:
Certified Information Security Manager (CISM) identifies the fundamental skills and worldwide benchmarks of performance that information security professionals are required to achieve. CISM offers executive management the assurance that those who have been awarded their certification have the background and knowledge to offer efficient security management and consulting services. Progent can offer a CISM-certified consultant to help your enterprise in critical security areas including information security governance, vulnerability management, data protection program control, and crisis response support.
Read additional information concerning Progent's Certified Information Security Manager (CISM) Security Consulting Expertise.
CISSP Security Consulting Expertise
Progent's Certified Information Systems Security Professionals (CISSPs) are security specialists who have earned CISSP accreditation as a result of demonstrated professional work, rigorous study, and formal examination. CISSP qualification recognizes mastery of an international standard for IT security. American National Standards Institute has granted the CISSP credential accreditation in the area of IT security under ISO/IEC 17024. Areas of knowledge covered within CISSP include cybersecurity management procedures, security design and models, connection permission methodology, applications development security, operations security, physical security, cryptography, telecommunications, network security, and disaster recovery planning.
Get additional information about Progent's Certified Information Systems Security Professionals (CISSP) Consulting Services.
CISSP-ISSAP Certified Consultants for Secure Network Architecture
Progent's ISSAP Premier security experts are specialists who have earned ISSAP status following thorough examination and extensive experience. field experience with information security design. ISSAP security experts have in-depth knowledge of access management systems and methodologies, telecommunications and network protection, cryptography, requirements analysis, BCP and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-certified security consultants can assist your business with all aspects of secure network architecture.
Find out more information about Progent's ISSAP Accredited Secure IT Architecture Engineering Services.
CISSP-ISSEP Premier Cybersecurity Engineering Experts
Network Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide large organizations with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the support of a certified CISSP-ISSEP network security consultant to help your enterprise to follow modern system security engineering principles and techniques in system development, review system security designs according to cybersecurity engineering leading practices, produce cohesive system designs that include compliant security mechanisms for all key system functions, define efficient design and configuration strategies to deliver operational security, perform comprehensive risk analysis, and recommend realistic security solutions that balance your operational goals with your organization's risk tolerance.
Find out more about Progent's CISSP-ISSEP Network Security Engineering Consulting.
CISA Security Auditor Support Expertise
The Certified Information Systems Auditor (CISA) credential is a globally recognized qualification that indicates mastery in network security auditing. Accredited by the American National Standards Institute, the CISA credential has consultants undergo an exhaustive test administered by the ISACA professional group. Progent can provide the expertise of a CISA-Certified security consultant able to assist businesses in the fields of IS audit services, IT governance, systems and infrastructure planned useful life, information technology service delivery, protecting data resources, and disaster recovery planning.
Find out more information about Progent's Certified Information Systems Auditor Support Expertise.
CRISC-certified Risk Mitigation Consultants
The CRISC certification program was established by ISACA to verify a consultant's ability to plan, deploy, and support information system controls to reduce risk. Progent offers the services of a CRISC-certified consultant to help you to create and execute a workplace continuity strategy based on industry best practices promoted by CRISC and geared to align with your organization's risk tolerance, business objectives, and budgetary guidelines. Progent's risk management expertise is complementary to the services provided by Progent's CISA-Premier security engineers for impartially assessing your IS control design and with the services of Progent's CISM-certified support professionals for defining company-wide security policies and procedures.
Read additional details concerning Progent's CRISC-certified Risk Mitigation Expertise.
Global Information Assurance Certification Support Services
GIAC was founded in 1999 to certify the skill of network security engineers. GIAC's mission is to assure that a certified professional has the skills needed to deliver support in important areas of network, information, and software security. GIAC certifications are recognized by companies and government organizations all over the world including U.S. National Security Agency (NSA). Progent offers the support of certified security engineers for any of the network security disciplines covered under GIAC certification programs including auditing security systems, incident response, traffic analysis, web application security, and SIEM solutions.
Find out more details concerning Progent's GIAC Information Assurance Expertise.
Get in Touch with Progent for Computer Security Consulting Services
If your organization is situated in Petaluma California and you're trying to find cybersecurity support services, call Progent at
North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.
| City | Address | Phone | Link |
| Napa | 2180 Jefferson St Napa, CA 94559 |
(707) 819-9099 | Napa Network Support Services |
| Petaluma | 755 Baywood Drive, 2nd Floor Petaluma, CA 94954 |
(707) 772-1334 | Petaluma Network Support Services |
| Santa Rosa | 131 Stony Circle, Suite 500 Santa Rosa, CA 95401 |
(707) 303-4400 | Santa Rosa Network Support Services |