Petaluma Ransomware Protection and Restoration Consulting

Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Senior Ransomware Engineer
Ransomware requires time to steal its way across a target network. For this reason, ransomware attacks are typically launched on weekends and late at night, when IT staff are likely to be slower to become aware of a break-in and are less able to mount a quick and coordinated response. The more lateral progress ransomware is able to manage inside a target's network, the more time it takes to restore core IT services and damaged files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to guide you to complete the urgent first step in mitigating a ransomware attack by containing the malware. Progent's remote ransomware experts can help businesses in the Petaluma metro area to locate and isolate infected servers and endpoints and protect clean assets from being penetrated.

If your system has been penetrated by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Expertise Available in Petaluma
Current strains of ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online files and attack any available system restores and backups. Files synchronized to the cloud can also be corrupted. For a poorly defended network, this can make system recovery nearly impossible and effectively throws the datacenter back to the beginning. So-called Threat Actors (TAs), the hackers behind a ransomware attack, insist on a settlement payment for the decryption tools required to recover encrypted files. Ransomware assaults also attempt to steal (or "exfiltrate") files and hackers require an additional settlement for not publishing this data on the dark web. Even if you are able to rollback your system to an acceptable point in time, exfiltration can be a major problem according to the sensitivity of the downloaded information.

The restoration process subsequent to ransomware penetration has several distinct stages, most of which can be performed concurrently if the recovery team has a sufficient number of people with the required experience.

• Containment: This urgent first response requires arresting the sideways spread of the attack across your IT system. The more time a ransomware assault is allowed to go unrestricted, the longer and more expensive the restoration process. Because of this, Progent keeps a 24x7 Ransomware Hotline staffed by seasoned ransomware response engineers. Containment processes include isolating infected endpoint devices from the rest of network to restrict the contagion, documenting the environment, and protecting entry points.
• System continuity: This covers restoring the IT system to a minimal acceptable degree of functionality with the shortest possible delay. This process is typically at the highest level of urgency for the victims of the ransomware assault, who often perceive it to be a life-or-death issue for their company. This project also requires the widest range of IT abilities that cover domain controllers, DHCP servers, physical and virtual servers, PCs, notebooks and smart phones, databases, productivity and line-of-business apps, network topology, and safe endpoint access. Progent's recovery experts use advanced workgroup tools to organize the complex restoration effort. Progent appreciates the urgency of working rapidly, tirelessly, and in unison with a client's managers and IT group to prioritize activity and to get essential services on line again as quickly as feasible.
• Data recovery: The work necessary to restore data damaged by a ransomware attack varies according to the state of the network, how many files are encrypted, and which recovery methods are needed. Ransomware attacks can destroy key databases which, if not carefully closed, might have to be reconstructed from scratch. This can include DNS and Active Directory (AD) databases. Microsoft Exchange and SQL Server depend on AD, and many manufacturing and other mission-critical platforms are powered by SQL Server. Some detective work may be needed to find undamaged data. For example, undamaged OST files (Outlook Email Offline Folder Files) may have survived on employees' desktop computers and notebooks that were off line at the time of the attack. Progent's ProSight Data Protection Services utilize Altaro VM Backup technology to protect against ransomware via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by any user including administrators or root users.
• Implementing modern AV/ransomware protection: Progent's ProSight ASM uses SentinelOne's behavioral analysis technology to give small and medium-sized businesses the benefits of the same anti-virus tools deployed by some of the world's largest corporations such as Netflix, Visa, and NASDAQ. By providing in-line malware filtering, identification, mitigation, recovery and forensics in a single integrated platform, Progent's ProSight Active Security Monitoring cuts TCO, streamlines administration, and expedites resumption of operations. SentinelOne's next-generation endpoint protection engine built into in ProSight ASM was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Learn about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense with SentinelOne technology.
• Negotiating a settlement with the hacker Progent has experience negotiating settlements with hackers. This calls for close co-operation with the victim and the insurance provider, if any. Services consist of establishing the type of ransomware involved in the assault; identifying and making contact with the hacker; testing decryption capabilities; deciding on a settlement amount with the victim and the insurance carrier; negotiating a settlement and schedule with the TA; confirming adherence to anti-money laundering (AML) sanctions; overseeing the crypto-currency transfer to the hacker; receiving, learning, and using the decryptor utility; troubleshooting decryption problems; building a pristine environment; mapping and reconnecting datastores to reflect exactly their pre-attack state; and recovering computers and services.
• Forensic analysis: This process involves discovering the ransomware attack's storyline across the targeted network from start to finish. This audit trail of the way a ransomware assault progressed within the network assists your IT staff to evaluate the damage and highlights shortcomings in policies or processes that should be rectified to avoid later breaches. Forensics involves the examination of all logs, registry, Group Policy Object, AD, DNS, routers, firewalls, scheduled tasks, and core Windows systems to check for changes. Forensic analysis is usually given a high priority by the cyber insurance provider. Since forensic analysis can be time consuming, it is critical that other key activities such as operational resumption are executed concurrently. Progent maintains a large team of IT and security experts with the skills needed to carry out the work of containment, business resumption, and data recovery without disrupting forensics.

Contact Progent for Ransomware Recovery Services in Petaluma
For ransomware recovery consulting in the Petaluma area, phone Progent at 800-462-8800 or go to Contact Progent.