Enlarging your remote workforce may have a major effect on IT architecture, security/compliance, and company workflows. Progent has two decades of experience helping businesses of all sizes to design, deploy, administer, tune, and troubleshoot IT environments that support at-home workers. Progent can assist your Perth company to pick the right technologies and adhere to leading practices in creating and maintaining a secure virtual office ecosystem for telecommuters that promotes collaboration and delivers maximum value. Progent offers support services ranging from on demand expertise for getting you over occasional technical roadblocks to full project management to help you carry out business-critical tasks.

Progent's consultants can assist Perth, Western Australia businesses to succeed with any facet of creating a high-performing telecommuting ecosystem by providing infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, helpdesk outsourcing, data security, backup/restore solutions, and centralized management.

VoIP Solutions for Teleworkers
Expanding the corporate PBX environment to accommodate telecommuters is critical to supporting a productive at-home workforce. A variety of cloud-centric VoIP products are popular with small and mid-size businesses to support teleworkers. Many enterprises depend on Cisco's modern or legacy products for IP voice management. Progent can assist organizations of any size to design or tune a remote VoIP service that delivers the versatility, transparency and protection needed for remote users. Progent's Cisco-certified CCIE Voice experts can provide high-level support to assist businesses tune their current Cisco VoIP systems to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends high-end telephony capabilities to devices such as IP phones, media processing products, VoIP gateways, and mixed media applications used throughout the network. Unified Communications Manager manages other mixed media services like messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's CUCM support, see Cisco Unified CM consultants.
  • Cisco CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM. Progent's consultants can help you to support your current CallManager deployment or upgrade efficiently to Cisco's modern IP telephony products. To learn about Progent's expertise for Cisco CallManager and Cisco's other legacy VoIP products, refer to Cisco CallManager expertise.
  • Cisco IP Gateways enable connectivity with PSTN networks and with users working beyond the corporate firewall like telecommuters. Progent offers expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 products and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration expertise.
  • Additional VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your WAN architecture to work with these solutions and provide on-demand deployment and debugging expertise.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and managing a productive work-from-home environment for your Perth, Western Australia company, call 1-800-993-9400 or refer to Contact Progent.