Expanding your at-home workforce may have a major effect on network infrastructure, security/compliance, and corporate processes. Progent has two decades of background helping small and mid-size businesses to design, configure, manage, tune, and debug IT environments that support at-home workers. Progent can help your Perth organization to pick the appropriate technologies and adhere to best practices in building and operating a secure virtual office ecosystem for telecommuters that facilitates teamwork and delivers top business value. Progent offers services ranging from on demand guidance for helping you past occasional technical roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.

Progent can help Perth, Western Australia companies to with any aspect of building a high-functioning remote work ecosystem by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, public cloud connectivity, helpdesk augmentation, security monitoring, data protection solutions, and centralized management.

Network Infrastructure for a Remote Workforce
Setting up the physical and software infrastructure needed for a remote work environment can be particularly complicated if you have to manage a combination of worker-owned hardware such as desktop computers and laptops, routers, and Wi-Fi appliances from an assortment of vendors and with a variety of OS software and firmware levels. Progent's experience delivering online support for both legacy as well as modern IT products in virtual office solutions allows you to make efficient use of your existing network infrastructure and offers ready access to expertise for making essential upgrades. Services offered by Progent to assist your company to create a productive telecommuting infrastructure include:

  • Virtual Private Network technology allows you to create a safe tunnel for authorized remote employees to access IT assets located at your company datacenter or in a public cloud. Progent can help your company to configure and maintain VPN connections between your teleworkers and your various network resources by providing remote VPN integration support. For businesses with Cisco's ASA firewalls, Progent's Cisco-certified ASA consultants can help your at-home workers to utilize Cisco's AnyConnect software to provide secure VPN tunneling for a wide range of devices such as Windows, macOS, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) platforms allow an at-home worker to view and interact with a remote PC's desktop. This provides network managers substantial control over the digital ecosystem of telecommuters and ensures remote users a familiar work experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers connect home computer networks to the Internet and typically support VPN connections, home Wi-Fi networks, and firewall services. Progent offers expert remote support for deploying home routers from a variety of manufacturers. See router configuration services from Cisco-certified consultants.
  • Home Wireless networks, typically shared by families and visitors, are frequently used by telecommuters to access their router for work. This can create performance as well as security issues. Progent can help you to resolve these problems by providing expertise that include Cisco Aironet configuration consulting, Cisco-certified Meraki WiFi installation expertise, and Ubiquiti Unifi WiFi AP integration help.
  • Internet access solutions affect the performance and reliability of connections between telecommuters and the corporate network. Line-of-business applications might demand redundant Internet connections in case the normal connection fails. Progent offers guidance for picking service providers, choosing appropriate bandwidth and data volume packages, and integrating fault-tolerant Internet access. See Internet connectivity solutions.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing an efficient work-from-home solution for your Perth, Western Australia company, call 1-800-993-9400 or visit Contact Progent.