Wireless Support
Perth, Western Australia Consulting for BlackBerry Smartphones
Consulting and Technical Support for BlackBerry Solutions
BlackBerry wireless smartphones were at one time among the most popular products for achieving mobile connectivity to email, scheduling, web programs, and other vital business information. Progent offers Perth, Western Australia businesses the expertise of BlackBerry-certified consultants who can help businesses to maintain their BlackBerry deployments or migrate efficiently to a modern smartphone platform.
As the complexity of small business IT technology has increased, and as the demand for world-class protection, dependability, and recoverability has become the norm for businesses of any size, successful integration and support of BlackBerry solutions has grown increasingly challenging. To handle areas like security, business continuity, and synchronization of BlackBerry PDAs with diverse email systems and corporate databases, small businesses often turn to external support professionals who offer expertise in BlackBerry integration and maintenance.
Progent can provide the services of BlackBerry-certified engineers who can assist small organizations to design, manage, and troubleshoot BlackBerry-based solutions affordably and effectively, eliminating the need for an in-house BlackBerry technology specialist and reducing the cost and hassle of maintaining mobile work groups. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security specialists. This breadth of knowledge, combined with Progent's proven online support model, provides small companies a budget-friendly solution for incorporating RIM BlackBerry technology seamlessly into their business information network.
Progent's consultants can help your business with SQL Server 2019 development consulting, SQL Server 2016 management consulting, and Exchange Server setup so that your database and messaging infrastructure operate efficiently with BlackBerry BES Server. Progent can also show you how to migrate from previous versions of BlackBerry and Microsoft technology, set up streamlined management utilities to help you monitor and support BlackBerry devices across your business, recommend security policies that are right for your company, customize mobile software, and make sure that your network architecture is properly configured to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your regular backup processes so that it can be recovered rapidly and thoroughly.
Integration Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server streamlines administration and support of RIM BlackBerry smartphones, providing a centralized solution for handling critical jobs such as device deployment, updates, and deactivation and offering a strong infrastructure for security and high availability. BlackBerry BES Server supports seamless communication between Exchange Server, Novell GroupWise, or Lotus Domino email servers and BlackBerry smartphones and allows wireless synchronization.
BES Server includes a wealth of data protection options starting with automatic encryption of messages sent between a BlackBerry wireless handset and BlackBerry BES Server using Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BES Server also permits excellent versatility in selecting levels of security to match the specific requirements of your company's environment. Progent's BlackBerry authorized engineers can assist your company to choose advanced security functions and enable them remotely. Examples of these wirelessly selectable security features include:
- Lock down a BlackBerry smartphone
- Erase information from a missing or stolen BlackBerry device
- Disable Bluetooth functionality
- Enable internal protection against malware
BlackBerry Enterprise Server also offers flexibility in selecting how to prevent mobile users from installing or executing unsafe or prohibited applications. Progent can help you to select protective processes such as:
- Specify exactly what programs are permitted on the device
- Prevent third-party applications from using persistent memory on the BlackBerry device
- Determine what resources external software can use on the BlackBerry smartphone
- Restrict the types of access third-party programs running on the BlackBerry device can initialize
- Prevent all third-party software from being installed or executed on the smartphone
Professional BlackBerry Consulting and Technical Services Offered Online from Progent
Progent's authorized RIM BlackBerry engineers are available by phone to provide expert assistance to companies in the Perth region or throughout Western Australia. Progent's seasoned remote technical support experts have helped businesses solve network issues and cut support costs in every state in the country and built a large base of satisfied clients. (See Progent's client testimonials.)
Progent can provide remote assistance for a wide array of technologies associated with RIM BlackBerry products such as synchronization, integration with Exchange, setting up BlackBerry Enterprise Server (BES), and improving mobile security. Important BlackBerry credentials awarded to Progent's consulting experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to carry out common technical operations including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account configurations, setting up messaging filters and auto-signature, changing user profiles, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to work with your company messaging software. Progent's seasoned experts can in addition assist you to troubleshoot a broad range of issues concerning synchronization, device detection, messaging reconciliation, web browsing, wireless connectivity, IM, PC application installation, and Desktop Redirector.
As a leader in delivering countrywide remote consulting services for small office networks, Progent can provide fast and economical access to a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your mobile support expenses at a minimum and, by solving problems promptly, improves the productivity of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge required to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry specialist can show you how to utilize resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important procedures such as resolving enterprise activation issues, adding and deleting BlackBerry smartphone clients, activating passwords, implementing over-the-air program loading and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery processes.
Progent's BlackBerry-certified engineers can also assist you to use management software like the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow issues, and utilizing wireless LANs for activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry BES environment and help your company to define and install sensible security options.
Progent's certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your current Exchange Server architecture for operating in conjunction with BlackBerry Enterprise Server or move your BlackBerry system to the most recent version of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for deploying, administering, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging environment based on Exchange. Progent's BlackBerry-certified engineer offers support skills in important areas related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can assist you to install and delete BlackBerry device users on Exchange and Microsoft Active Directory, set up, track, and manage BlackBerry BES Server, administer BlackBerry handhelds and client accounts, archive and support storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, implement access control lists, manage Exchange Server data flow, create, edit, and apply wireless LAN and Virtual Private Network configurations, set up SNMP traps, and generate reports to summarize SNMP results.
Progent's BlackBerry expert can support your BlackBerry solution in a number of environments such as Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Contact Progent to Get Assistance from a BlackBerry-Certified Professional
If you wish to ask Progent about engineering support for BlackBerry wireless technology, phone
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