Besides providing rapid contact with top-tier IT consultants and subject matter experts to help Pasadena, California businesses to resolve discrete IT problems or longer-term initiatives, Progent offers temporary staffing to deal with more broadly defined assistance like desktop support, network administration, and Help Desk call center services. Temporary staffing can help businesses to respond to anticipated or unexpected peaks in the need for IT services, which may result from situations such as mergers and acquisitions, site moves, technology upgrades, paradigm shifts like work-from-home, disaster response, seasonal variations, or new compliance requirements. Temporary IT staff augmentation can also cover voids resulting from the loss of full-time IT personnel due to scheduled vacations, health issues, resignation, or other reasons.

Advantages of Progent's Short-Term Staff Augmentation Services
Progent's temporary staffing services give organizations the flexibility to respond to increases in requirements for IT personnel without being saddled with the expense and hassle that come with vetting and recruiting reliable IT personnel and without the risk of adding to your full-time head count.

Important features of Progent's short-term supplemental staffing services include:

  • Rapid access to reliable IT pros
  • Easy engagement, termination, and resumption of services
  • Seamless extension of your full-time IT staff
  • Comprehensive reporting of services performed
  • Optional escalation from Tier 1 up to Tier 3 services so even the toughest issues can be handled promptly
  • Close relationship with a world-class, full-service source for IT expertise
Progent's Co-managed Help Desk Call Center Program
Progent's shared Help Desk Call Center service is a proven on-going staff augmentation option that allows IT groups to divide the work of Call Center support seamlessly between their internal IT personnel and Progent's nationwide team of technical support specialists. Working as a transparent extension of your in-house Call Center, Progent's shared Help Desk program is a collaborative service solution based on by the leading group PSA tool for managing, service calls, generating tickets, assigning responsibility, tracking responses, and producing management reports.

Why Choose Progent?
Progent has 20 years of background providing online and onsite network expertise for organizations of all sizes throughout the United States. Progent's engineers have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading vendors. Progent's cybersecurity consultants have earned advanced certifications including ISSAP, CISA, and CRISC. Learn more details about Progent's industry certifications.

Progent's Practice Areas for Pasadena, California Organizations
Progent's veteran team of certified consultants and technical experts can deliver Pasadena, California businesses a wide range of remote consulting and debugging services. Areas of expertise offered under Progent's reseller program for network service providers include:

Contact Progent for Short-Term IT Staffing for Pasadena, California Organizations
To learn more details about Progent's temporary staff augmentation services for Pasadena, California businesses, call 800-993-9400 or visit Contact Progent.