Enlarging your at-home workforce can have a significant impact on IT architecture, security, and company processes. Progent has 20 years of experience helping businesses of all sizes to plan, configure, manage, optimize, and debug IT environments that support work-from-home employees. Progent can help your Pasadena company to select the appropriate technologies and follow best practices in building and maintaining a safe virtual office solution for telecommuters that facilitates collaboration and returns top business value. Progent can provide services ranging from on demand guidance for helping you past occasional IT bottlenecks to full project management to help you carry out mission-critical initiatives.

Progent can help Pasadena, California organizations to succeed with any facet of building a high-performing telecommuting ecosystem by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Help Desk outsourcing, endpoint security, data protection solutions, and unified management.

Network Infrastructure for Teleworkers
Configuring the physical and software infrastructure needed for an at-home workforce can be particularly complex if you have to accommodate a mix of personal hardware like desktop computers and notebooks, routers, and Wi-Fi appliances from different manufacturers and with a variety of OS software and firmware releases. Progent's experience providing online support for both outdated and current IT products in remote office solutions allows you to make cost-effective use of your available infrastructure and offers fast access to expertise for making necessary upgrades. Services offered by Progent to assist you to create a productive telecommuting infrastructure include:

  • Virtual Private Network (VPN) technology makes it possible to create a safe tunnel for authenticated at-home employees to use IT assets situated at your corporate datacenter or in a public cloud. Progent can assist your company to configure and maintain VPN access between your teleworkers and your key network resources by providing online VPN configuration support. For organizations with Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall consultants can help your remote workers to utilize Cisco's popular AnyConnect software for secure VPN connections for a wide range of devices including Windows, macOS, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure platforms enable a telecommuter to see and use a data center PC's desktop. This provides network managers significant control over the digital ecosystem of telecommuters and offers them a familiar experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
  • Routers connect at-home networks to the Internet and support VPN connections, local Wi-Fi networks, and firewall services. Progent offers top-tier remote support for setting up routers from a range of vendors. See router configuration services from Cisco-certified experts.
  • Home Wireless networks, typically shared by an entire household and guests, are frequently utilized by telecommuters to connect to their Internet router for work. This can create throughput as well as security problems. Progent can help you to mitigate these problems by providing services like Aironet integration consulting, Cisco-certified Meraki wireless installation consulting, and Ubiquiti wireless access point integration help.
  • Internet connectivity solutions affect the performance and availability of connections between telecommuters and the company network. Mission-critical processes might require backup Internet access in the event the primary connection fails. Progent offers guidance for identifying Internet service providers, choosing sensible service packages, and setting up high-availability Internet access. See Internet access integration services.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and managing an efficient work-from-home solution for your Pasadena, California organization, phone 1-800-993-9400 or go to Contact Progent.