Mobile Consulting

Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry wireless smartphones were once among the most popular solutions for achieving anytime-anywhere connectivity to messaging, scheduling, web-based applications, and other critical business information. Progent can provide Pasadena, California companies support from BlackBerry-premier consultants who can help companies to maintain their BlackBerry environments or transition smoothly to a more popular mobile platform.

As the complexity of small company IT technology has expanded, and as the need for enterprise-class security, dependability, and recoverability has become the standard for businesses of any size, effective deployment and support of BlackBerry technology has become more challenging. To handle issues like data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of email servers and corporate databases, small organizations often turn to outside consulting professionals who offer expertise in BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-certified engineers who can help small businesses to design, administer, and troubleshoot BlackBerry-based environments economically and efficiently, doing away with the requirement for an internal BlackBerry solutions specialist and lowering the cost and stress of supporting wireless work groups. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This range of experience, coupled with Progent's efficient online service delivery model, provides small companies an economical solution for integrating BlackBerry products productively into their business information network.

Progent's consultants can assist your company with SQL Server 2019 development support, SQL Server 2016 management support, and Exchange Server 2019 setup so that your database and messaging systems work optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from previous editions of BlackBerry and Microsoft software, configure easy-to-use administration utilities to enable you to track and support BlackBerry smartphones across your company, define security policies that make sense for your company, customize mobile applications, and ensure that your IT network infrastructure is properly configured to handle your BlackBerry users. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be restored quickly and safely.

Los Angeles Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area.

BlackBerry Enterprise Server (BES) Consulting and Technical Services
The BlackBerry BES Server offers companies a single and secure source for incorporating BlackBerry wireless devices into their messaging, groupware, and application environment. BlackBerry BES Server allows wireless BlackBerry users to connect to Exchange, Domino, or Novell GroupWise email and to synchronize BlackBerry handsets with workstations to ensure up-to-date information for collaborative programs like schedules, contact lists, tasks, notes, and specialized business software. Thanks to BlackBerry Enterprise Server integration with Exchange, users carrying BlackBerry smartphones have push-based connectivity with Exchange messages and to IM-capable applications through Microsoft Office Live Communications Server and Microsoft Lync Server support.

Progent's BlackBerry-premier engineers can help you design, implement, and support BlackBerry Enterprise Server (BES) so that you improve the productivity of BlackBerry clients, simplify the administration of a BlackBerry solution, and reduce the expense of maintaining a mobile workforce.

Progent's Online BlackBerry-premier Consulting Services is Fast and Affordable
For companies in Pasadena, California who want fast and economical help from a qualified RIM BlackBerry consultant, Progent provides effective online assistance from a seasoned network support staff who have provided IT solutions to companies in every state in the U.S. (Refer to Progent's customer testimonials.)

Online support eliminates travel costs and enables specialists to resolve problems quickly, allowing you to minimize lost productivity. Progent's BlackBerry consultants have earned certifications in all BlackBerry solutions and can provide expert support in fields such as fixing synchronization problems, setting up BlackBerry Enterprise Server, and creating a secure, high-availability network architecture for BlackBerry users. Credentials earned and skill sets mastered by Progent's BlackBerry professionals include:

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills required to install and support the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can show you how to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical tasks including troubleshooting enterprise activation issues, registering and deleting BlackBerry smartphone clients, activating passwords, implementing over-the-air program loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and configuring database backup and restore processes.

Progent's BlackBerry engineers can also show you how to use management tools such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow problems, and utilizing wireless LANs for activation. In addition, Progent can help you understand the role of IT policies in the BlackBerry Enterprise system and help your company to define and implement appropriate security options.

Progent's certified Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your existing Microsoft Exchange infrastructure for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the most recent edition of Microsoft Exchange.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for installing, administering, tracking, and troubleshooting one or several BlackBerry BES Servers in an email environment based on Microsoft Exchange Server. Progent's BlackBerry consultant offers expertise in key technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can help you to add and remove BlackBerry smartphone users on Microsoft Exchange and Microsoft Active Directory, configure, track, and manage BlackBerry BES Server, administer BlackBerry devices and user accounts, back up and maintain storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, deploy access control lists, control Microsoft Exchange data flow, generate, update, and apply wireless LAN and VPN configuration sets, set up SNMP traps, and generate management reports based on SNMP data.

Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a number of environments such as Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help you to plan, deploy, validate, repair, and document a mobile wireless solution built on the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry include business and network requirements analysis, solution design, installation strategy and implementation, performance optimization, design of a fault-tolerant environment, information backup and disaster recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional goals and to create a wireless environment that meets your information technology budget and aligns with your business plans. Progent can explain the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's ability to support a BlackBerry BES Server, help you to decide which administration approach and physical components meet your requirements, and evaluate your messaging system topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make smart choices about options for software editions, server hardware and storage, network topology, and application set up.

To maximize network protection, Progent's BlackBerry expert can help your company to select and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-premier security engineers to run network-wide security assessment and compliance validation and recommend improvements to accommodate your BlackBerry solution.

Contact Progent to Get Help from a BlackBerry-Certified Professional
In order to contact Progent about technical assistance for BlackBerry wireless technology, phone 1-800-993-9400 or go to Contact Progent.