Cybersecurity and Information Assurance Expertise

To get fast remote help with computer security issues, businesses in Panama City Republic of Panama have access to world-class expertise from Progent's certified security engineers. Progent's remote service staff is ready to provide fast and economical assistance with security issues that are impacting the productivity of your IT network. Progent's security engineers are certified to support environments based on Microsoft, Linux, Apple macOS and OS X, and popular versions of UNIX. Progent can provide expert support for key cybersecurity and restoration solutions like AI-based EDR (End Point Protection and Response), MDR (Managed Detection and Response), complete system restoration validation, immutable backup, and off-site backup. Progent's wide array of consulting services covers firewall configuration, email filtering and encryption, secure network infrastructure, and business continuity planning. Progent's support staff has been awarded the world's top security credentials including Certified Information Security Manager and Certified Information Systems Security Professional (CISSP).

Progent provides remote security help on a by-the-minute basis with no minimum times and without additional fees for setup or after hours support. By billing by the minute and by delivering top-level support, Progent's billing policy keeps costs under control and eliminates situations where simple fixes turn into major bills.

Ransomware Hot Line: 800-462-8800
Ransomware needs time to steal its way through a network. Because of this, ransomware assaults are commonly unleashed on weekends and late at night, when support staff may be slower to become aware of a break-in and are less able to organize a quick and coordinated defense. The more lateral movement ransomware can manage inside a victim's network, the longer it takes to restore core operations and scrambled files and the more information can be exfiltrated to the dark web. Progent's Ransomware Hot Line is intended to assist you to take the time-critical first phase in mitigating a ransomware assault by containing the malware. Progent's online ransomware engineers can help you to identify and isolate breached servers and endpoints and guard clean resources from being compromised. If your system has been breached by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

We've Been Hacked: What Do We Do?
If your network is now faced with a security emergency other than ransomware, visit Progent's Urgent Remote Network Help to find out how to get immediate help. Progent maintains a pool of certified network security experts who can provide remote and onsite assistance that includes containment, mitigation, restoration, forensics, and enhancement of your security profile to guard against future attacks.

For organizations that have planned in advance for a security breach, the formal post-attack handling procedure promoted by GIAC is Progent's approved method of responding to a major security penetration.

Overview of Progent's Security Services
Managing network protection and preparation for recovering vital information and systems after an attack requires a continual program that entails an array of tools and procedures. Progent's certified security consultants can support your business at whatever level in your efforts to protect your information system, from security assessments to creating a comprehensive security program. Some areas supported by Progent's security engineers include Planning and Prevention, Data Recovery and Security Failure Analysis, and Managed Protection from Email-Borne Spam and Viruses.

Planning and Building Protected Environments
Every company should have a carefully considered security strategy that includes both proactive and reactive steps. The pre-attack plan is a set of steps that works to reduce vulnerabilities. The post-attack plan specifies procedures to help IT personnel to evaluate the damage caused by an attack, repair the damage, record the event, and revive network functions as soon as feasible. Progent can advise you how to build security into your company operations. Progent can set up scanning software, define and execute a safe IT infrastructure, and recommend procedures and policies to optimize the protection of your network. Progent's security experts are ready to help you to set up a firewall, design protected offsite connectivity to email and information, and install an effective VPN.

If your company is looking for an economical option for outsourcing your security management, Progent's Round-the-clock Monitoring Options include continual remote server tracking and quick resolution of problems.

Hybrid Cloud Solutions
Progent can assist your company you to design, deploy, manage and repair enterprise hybrid cloud solutions that include local and cloud hosted infrastructure and that are compliant with government security requirements. (Learn about Progent's Microsoft 365 Exchange Online integration solutions with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration expertise.)

Data Restoration and Failure Analysis
Progent has skill in recovering systems and servers that have been hacked, are suspect, or have ceased to function as a result of a security penetration. Progent can show you how to determine the losses caused by the assault, restore normal business operations, and retrieve information lost owing to the assault. Progent's security specialists can also perform a comprehensive failure analysis by going over event logs and utilizing other proven forensics tools. Progent's background with security problems reduces your downtime and allows Progent to propose efficient strategies to prevent or mitigate new attacks.

Ransomware Cleanup and Recovery Consulting
Progent offers the services of experienced ransomware recovery consultants with the skills to rebuild an information system damaged by a ransomware virus like Ryuk, WannaCry, Hermes, or Locky. To find out more, visit ransomware removal and recovery expertise.

Work-from-Home Cybersecurity Expertise
Work-from-Home employees commonly use their personal computing devices and often work in a poorly secured physical space. This situation multiplies their susceptibility to cyber attacks and calls for judicious configuration of firewalls, AV tools, MFA-based identity verification, remote endpoint monitoring, extensive user education, and the creation of policies based on leading practices. Progent's veteran group of at-home workforce support experts can help you to design, deploy and manage an effective security solution that guards critical IT resources in environments that include at-home workers as well as hybrid workers.

Patch Management Services
Progent's support services for software and firmware patch management offer businesses of all sizes a versatile and affordable alternative for assessing, validating, scheduling, implementing, and documenting software and firmware updates to your dynamic information network. Besides optimizing the protection and reliability of your IT environment, Progent's software/firmware update management services allow your in-house IT team to concentrate on more strategic initiatives and activities that derive maximum business value from your network. Learn more about Progent's patch management services.

Extended Detection and Response (XDR) Powered by SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centered cyberthreat management platform that features computer learning software and advanced services to deliver enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact agents can be installed in minutes to protect popular endpoints against increasingly sophisticated threats including ransomware, familiar and new malware, trojan viruses, hacking tools, memory exploits, script misuse, harmful macros, and living-off-the-land (LotL) abuse. Progent is a SentinelOne Partner and reseller and oversees thousands of endpoints secured by SentinelOne Singularity technology. SentinelOne Singularity is always the initial EDR response tool deployed by Progent to gain control and visibility of a client's system at the outset of a ransomware recovery emergency. For more information, see Progent's SentinelOne-based Extended Detection and Response expertise.

Support for Horizon3.ai's NodeZero Pentest Platform
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) product family that can deliver continuous, concurrent, automated testing of your internal and perimeter network to help you uncover, prioritize, remediate, and confirm security vulnerabilities before threat actors can exploit them. NodeZero pentests can insert so-called tripwires like bogus credentials to find out when your network is under attack across high-risk attack vectors. Tripwires generate enough information to make it possible to take action promptly with your SIEM tools and procedures before an assailant can compromise your environment. Progent can provide the skills of a NodeZero Certified Operator who can help you to deploy NodeZero to perform comprehensive pentests of your perimeter and your internal IT infrastructure in order to determine your current security posture. Progent's NodeZero experts can also help you to harden your existing network security and can assist you to plan and implement a cohesive cybersecurity ecosystem that streamlines management and delivers optimum protection for on-premises, multi-cloud, and perimeter IT assets. To find out more details about Progent's threat assessment solutions based on on NodeZero's pentest platform, see Consulting Support for NodeZero's Penetration Test Products.

Stealth Penetration Security Evaluation Services
Stealth penetration testing is an important component of any comprehensive network security plan. Progent's security professionals can perform thorough intrusion tests without the awareness of your organization's in-house network support staff. Unannounced penetration checking uncovers whether current security defense tools such as intrusion detection warnings and event log monitoring are properly configured and consistently observed. Progent can implement continuous autonomous penetration testing to map your internal/external attack surface and to identify ways that exploitable vulnerabilities, unsafe configurations, stolen credentials, overlooked patches, and dangerous IT product defaults can be combined by hackers into the multi-vector attacks common to the latest versions of ransomware. Get additional information about Progent's Stealth Penetration Evaluation Experts.

Progent's Low-Cost Managed Services for Information Security
Progent's low-cost ProSight family of managed services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. ProSight managed services available from Progent include:

ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes SentinelOne's cutting edge behavior-based machine learning technology to guard endpoint devices as well as servers and VMs against new malware attacks such as ransomware and email phishing, which routinely evade traditional signature-matching AV products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a unified platform to manage the entire malware attack progression including blocking, detection, containment, cleanup, and forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered threats. Progent is a certified SentinelOne Partner. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery based on SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable in-depth protection for physical and virtual servers, desktops, smartphones, and Exchange Server. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP delivers firewall protection, intrusion alerts, device control, and web filtering via leading-edge tools packaged within a single agent accessible from a unified console. Progent's security and virtualization experts can assist your business to design and implement a ProSight ESP environment that addresses your company's unique requirements and that helps you achieve and demonstrate compliance with legal and industry information protection standards. Progent will assist you define and implement policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for immediate attention. Progent can also assist your company to install and test a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can recover quickly from a destructive security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange filtering.

ProSight Data Protection Services: Managed Cloud Backup and Recovery
Progent has worked with leading backup product vendors to create ProSight Data Protection Services (DPS), a portfolio of subscription-based offerings that provide backup-as-a-service (BaaS). All ProSight DPS products manage and monitor your backup processes and enable non-disruptive backup and rapid recovery of important files, applications, system images, and virtual machines. ProSight DPS lets you recover from data loss caused by equipment breakdown, natural disasters, fire, malware such as ransomware, human error, ill-intentioned insiders, or software glitches. Managed backup services available in the ProSight Data Protection product line include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup based on Barracuda purpose-built storage, and ProSight MSP360 Hybrid Backup. Your Progent service representative can assist you to identify which of these managed backup services are most appropriate for your IT environment.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of top data security companies to deliver centralized management and world-class protection for all your inbound and outbound email. The powerful structure of Email Guard managed service combines a Cloud Protection Layer with a local security gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. The cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from making it to your security perimeter. This reduces your exposure to external attacks and conserves system bandwidth and storage. Email Guard's on-premises gateway appliance adds a deeper layer of inspection for inbound email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to track and safeguard internal email that originates and ends inside your security perimeter. For more details, see ProSight Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication (2FA) Solutions
Progent's Duo authentication managed services incorporate Cisco's Duo cloud technology to defend against password theft through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation with iOS, Google Android, and other personal devices. With 2FA, whenever you log into a protected online account and enter your password you are asked to verify who you are on a unit that only you have and that uses a separate network channel. A wide selection of devices can be used as this added form of ID validation such as an iPhone or Android or wearable, a hardware/software token, a landline telephone, etc. You may register several validation devices. To find out more about ProSight Duo identity authentication services, visit Cisco Duo MFA two-factor authentication services for teleworkers.

ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a secure fault tolerant data center on a high-performance virtual machine host set up and maintained by Progent's network support professionals. With the ProSight Virtual Hosting service model, the customer owns the data, the operating system software, and the applications. Since the environment is virtualized, it can be moved immediately to an alternate hardware environment without requiring a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not tied one hosting provider. Learn more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, find and safeguard data related to your IT infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs or warranties. By cleaning up and organizing your IT documentation, you can eliminate as much as 50% of time thrown away searching for critical information about your IT network. ProSight IT Asset Management features a common location for storing and sharing all documents related to managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether you're making enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you need the instant you need it. Find out more about ProSight IT Asset Management service.

Special Security Expertise Offered by Progent
Progent's veteran consultants offer world-class consulting support in key areas of computer protection including:

Security Vulnerability Evaluation and Security Compliance Testing
Progent offers expertise with information risk auditing software such as Microsoft Baseline Security Analyzer or LANguard for performing a set of comprehensive network scans to uncover possible security gaps. Progent has broad skills with these tools and can assist your company to understand assessment reports and respond efficiently. Progent's certified security consultants also offer web software validation and can perform expert assessments of enterprise-wide security to assess your company's compliance with key worldwide security specifications including HIPAA, NIST, and ISO 17799. In addition, Progent can assess the effectiveness of your wireless protection including stationary wireless appliances as well as portable handsets. Get the details concerning Progent's Vulnerability Audits and Security Compliance Assessment.

Cisco Security, PIX Firewall and ASA Firewall, VPN, Aironet and Meraki Wireless Consulting
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals (CCNPs) can provide in-depth technical support for Cisco's complete range of protection and VPN solutions such as PIX 500 Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module (FWSM), protected high-speed and integrated services routers, wireless access points, Meraki cloud-managed Wi-Fi access points, and Catalyst Series switches. Get more details about Cisco Security, VPN and Wireless Help.

Additional Firewall and Virtual Private Network Technologies
In addition to being expert in a broad range of network security technologies available from Microsoft and Cisco, Progent can provide organizations of all sizes expert support for technologies from other major firewall and Virtual Private Network vendors. Progent's consultants offer:

• Palo Alto Networks PA-Series Firewalls Deployment and Support
• Check Point Support
• Barracuda CloudGen Firewall Consulting
• WatchGuard Technologies Inc Help
• Juniper/NetScreen Configuration Help
• SonicWall Support
• Fortinet FortiGate Firewall Deployment and Support
• Symantec Technical Assistance

Find out more details about Progent's Certified Information Security Manager (CISM) Security Support Expertise.

Certified Information Systems Security Professionals (CISSP) Security Support Expertise
Progent's Certified Information Systems Security Professionals (CISSPs) are security specialists who have earned CISSP status through verified experience, extensive study, and exhaustive testing. CISSP qualification recognizes mastery of a worldwide standard for IT security. ANSI has given the CISSP credential accreditation in the area of IT security under ISO/IEC 17024. Fields of expertise covered under CISSP include cybersecurity management procedures, security architecture and models, access control methodology, software development security, business processes security, hardware security, encryption, communications, network security, and business continuity planning.

Get the details concerning Progent's CISSP Support Services.

CISSP-ISSAP Premier Consultants for Secure Network Architecture
Progent's ISSAP Certified security experts are specialists who have earned ISSAP certification following rigorous examination and substantial hands-on work with information security design. ISSAP security experts have comprehensive knowledge of access control mechanisms and techniques, telecommunications and network security, cryptography, requirements analysis, BCP and DRP, and physical security. Progent's ISSAP-certified security experts can assist your business with all phases of secure network architecture.

Read more information about Progent's ISSAP Accredited Secure System Architecture Consulting Support.

CISSP-ISSEP Premier Cybersecurity Engineering Consultants
Network Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide enterprises with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the support of a certified CISSP-ISSEP network security expert to assist your organization to utilize current system security engineering theory and processes in system development, review and evaluate system security designs according to security engineering leading practices, create viable system designs that incorporate compliant security mechanisms for all critical system functions, define effective design strategies to deliver operational security, perform in-depth risk analysis, and propose practical security solutions that balance your operational goals with your organization's risk tolerance.

Find out the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.

Certified Information Systems Auditor (CISA) Professional Services
The Certified Information Systems Auditor credential is a prestigious achievement that represents expertise in IS security audit and control. Certified by the American National Standards Institute, the CISA credential has candidates undergo a comprehensive test overseen by the ISACA international professional group. Progent can provide the expertise of a CISA-Certified security audit engineer trained to assist businesses in the fields of information systems audit process, information technology administration, network assets and architecture planned useful life, information technology support, protecting information resources, and disaster recovery planning.

Get more information concerning Progent's Certified Information Systems Auditor (CISA) Professional Expertise.

CRISC IT Risk Management Specialists
The Certified in Risk and Information Systems Control (CRISC) certification program was established by ISACA in 2010 to verify a consultant's ability to plan, deploy, and maintain information system control mechanisms to mitigate risk. Progent offers the expertise of a CRISC-certified consultant to assist you to develop and carry out a business continuity plan that follows industry best practices identified by CRISC and crafted to align with your company's risk appetite, business goals, and IT budget. Progent's network risk management expertise is complementary to the services available from Progent's CISA-Premier consultants for objectively auditing your IS management mechanisms and with the services of Progent's CISM experts for defining security policies and procedures.

Read additional details about Progent's CRISC-certified Network Risk Mitigation Support.

GIAC (Global Information Assurance Certification) Support Expertise
GIAC was founded in 1999 to certify the knowledge of IT security professionals. GIAC's mission is to assure that a certified security consultant has the skills necessary to deliver support in vital categories of system, information, and program security. GIAC certifications are recognized by businesses and institutions throughout the world including U.S. National Security Agency. Progent offers the support of certified professionals for all of the security disciplines addressed within GIAC accreditation programs such as assessing security systems, security incident handling, traffic analysis, web-based application security, and SIEM solutions.

Read more details about Progent's GIAC Information Assurance Support.

Contact Progent for Computer Security Support
If your organization is located in Panama City Republic of Panama and you need network security consulting expertise, call Progent at 800-993-9400 or go to Contact Progent.

Panama City and Central America Contact Information:
Progent offers consulting services and onsite technical support throughout Central America.