Mobile Expertise

Consulting and Technical Support for BlackBerry Solutions
BlackBerry wireless smartphones were at one time one of the most successful products for achieving location-independent connectivity to email, scheduling, web applications, and other critical business information. Progent offers Panama City, Republic of Panama companies the expertise of BlackBerry-premier professionals who can assist businesses to maintain existing BlackBerry deployments or transition smoothly to a modern smartphone platform.

As the complexity of small business networks has increased, and as the need for enterprise-class security, reliability, and disaster recovery has become the norm for businesses regardless of size, successful integration and support of BlackBerry solutions has become more difficult. To deal with areas like data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email servers and shared databases, small businesses often turn to outside consulting professionals who offer expertise in BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-premier engineers who can help small businesses to plan, administer, and repair BlackBerry-based solutions economically and effectively, eliminating the need for an internal BlackBerry solutions specialist and reducing the expense and hassle of supporting mobile workers. Progent's BlackBerry specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security specialists. This breadth of experience, combined with Progent's proven online support model, gives small businesses an affordable solution for integrating RIM BlackBerry products seamlessly into their business information system.

Progent's experts can assist your business with SQL Server 2019 development support, SQL Server 2016 migration support, and Exchange Server 2019 setup so that your data and email infrastructure work optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from older versions of BlackBerry and Microsoft software, configure streamlined administration tools to enable you to monitor and control BlackBerry devices across your company, define security policies that make sense for your company, customize wireless applications, and ensure that your network architecture is appropriately designed to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be restored quickly and safely.

Panama City and Central America Contact Information:
Progent offers consulting services and onsite technical support throughout Central America.

BlackBerry BES Server Consulting Services
The BlackBerry Enterprise Server offers companies a single and safe mechanism for incorporating BlackBerry wireless devices into their messaging, groupware, and software application environment. BlackBerry BES Server allows wireless BlackBerry users to access Microsoft Exchange, Lotus, or Novell GroupWise email and to synchronize BlackBerry smartphones with workstations to ensure data consistency for applications like schedules, contact lists, to-do lists, IM, and specialized business software. Due to BlackBerry Enterprise Server (BES) support for Exchange, users carrying BlackBerry handsets can have push-based connectivity with Exchange email and to instant messaging-aware software via Microsoft Communications Server and Lync Server support.

Progent's BlackBerry-premier engineers can show you how to plan, configure, and troubleshoot BlackBerry BES Server so you can optimize the productivity of BlackBerry users, simplify the administration of a BlackBerry environment, and lower the expense of maintaining mobile workers.

Professional BlackBerry Technical Support Services Offered Online from Progent
Progent's authorized BlackBerry engineers are available by phone to deliver prompt assistance to businesses in the Panama City region or throughout Republic of Panama. Progent's seasoned remote technical support experts have helped businesses resolve computer issues and reduce IT service costs in every state in the country and built a large following of satisfied customers. (See Progent's customer testimonials.)

Progent can provide remote consulting support for a broad selection of issues associated with BlackBerry products such as synchronization, integration with Microsoft Exchange, managing BlackBerry Enterprise Server, and strengthening wireless security. Important RIM BlackBerry certifications earned by Progent's consulting professionals include:

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for installing, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging environment based on Exchange Server. Progent's BlackBerry-certified consultant offers support skills in important areas related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can help you to install and delete BlackBerry smartphone clients on Exchange Server and Windows Active Directory, set up, track, and administer BlackBerry BES Server, administer BlackBerry handhelds and user accounts, archive and support storage groups, apply permissions, set up the Mobile Data System (MDS) and IM, implement access control lists, manage Exchange data flow, generate, update, and assign wireless LAN and Virtual Private Network configurations, set up SNMP traps, and generate reports to summarize SNMP data.

Progent's BlackBerry expert can help you with your BlackBerry technology in a number of environments that can include Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist you to design, deploy, validate, troubleshoot, and document a wireless environment built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry technology include business and network needs analysis, system architecture, deployment strategy and execution, performance optimization, design of a fault-tolerant environment, data backup and business recovery planning, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational goals and to create a wireless environment that fits within your information technology budget and supports your business plans. Progent can explain the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing network infrastructure's suitability to accommodate a BlackBerry Enterprise Server, assist you to determine which management model and equipment meet your requirements, and evaluate your email and messaging environment topology. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can make smart choices concerning options for software versions, processors and storage, network design, and application set up.

To optimize system security, Progent's BlackBerry-certified consultant can help your company to choose and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-certified security engineers to perform network-wide security assessment and compliance testing and recommend improvements to accommodate your BlackBerry solution.

Contact Progent to Get Help from a RIM BlackBerry-Qualified Professional
If you wish to contact Progent about consulting help for BlackBerry wireless technology, phone 1-800-993-9400 or see Contact Progent.