Enlarging your remote workforce may have a significant impact on IT architecture, security, and corporate processes. Progent has 20 years of background helping SMBs to plan, deploy, administer, tune, and debug IT environments that support at-home workers. Progent can help your Palo Alto organization to pick the appropriate technologies and follow leading practices in creating and maintaining a safe virtual solution for teleworkers that facilitates collaboration and returns top business value. Progent offers support services ranging from on demand expertise for helping you over challenging IT roadblocks to full project management to help you successfully complete business-critical initiatives.

Progent's consultants can assist Palo Alto, California businesses to with any aspect of building a high-functioning work-at-home environment by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, helpdesk services, cybersecurity, data protection solutions, and unified management.

VoIP Solutions for an At-Home Workforce
Extending the business phone environment to include teleworkers is critical to supporting a productive at-home workforce. A variety of cloud-based IP voice products are popular with SMBs to server teleworkers. Many enterprises depend on Cisco's modern or older platforms for IP voice management. Progent can help organizations of any size to plan or tune a telecommuter VoIP service that provides the versatility, transparency and protection needed for at-home workers. Progent's Cisco-certified CCIE IP Voice consultants offer high-level support to assist organizations tune their existing Cisco VoIP systems to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers enterprise telephony capabilities to devices like IP phones, media processing platforms, Voice over IP gateways, and multimedia apps used throughout the network. Unified Communications Manager supports other combined media services like unified messaging, video conferencing, and team collaboration networks. For more information about Progent's CUCM support, refer to CUCM consultants.
  • CallManager is Cisco's earlier call-processing agent and has been replaced by Cisco Unified CM. Progent's consultants can assist you to maintain your current CallManager environment or upgrade smoothly to Cisco's current IP telephony products. For details about Progent's expertise for CallManager and Cisco's other legacy IP voice products, see Cisco CallManager consulting.
  • Cisco IP Gateways enable integration with PSTN networks and with users operating beyond the corporate perimeter like at-home workers. Progent offers expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 product lines and for modern Cisco SIP gateways. See Cisco SIP gateway integration consulting.
  • Other VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your WAN architecture to support these VoIP solutions and provide as-needed integration and troubleshooting expertise.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and managing a productive work-from-home solution for your Palo Alto, California organization, phone 1-800-993-9400 or go to Contact Progent.