Cybersecurity and Information Assurance Expertise

For fast online help with computer security problems, businesses in Palo Alto California have access to world-class troubleshooting from Progent's security professionals. Progent's remote support consultants are ready to provide effective and affordable help with security problems that threaten the viability of your network. Progent's accredited engineers are premier to support systems based on Windows, Linux, macOS and OS X, and major derivatives of UNIX. Progent can deliver advanced help for key cybersecurity and recovery technologies including AI-based EDR (End Point Protection and Response), Managed Detection and Response, full system restoration validation and testing, immutable backup, and off-site backup. Progent's broad range of consulting services addresses firewall expertise, email security, protected system design, and business continuity preparedness. Progent's support staff has been awarded the industry's top security certifications including GIAC (Global Information Assurance Certification) and Information System Security Architecture Professional.

Progent offers online security help on a by-the-minute model with no minimum times and no additional charges for sign-up or after hours service. By billing by the minute and by providing top-level expertise, Progent's billing structure keeps costs low and avoids scenarios where simple fixes result in big bills.

Ransomware Hot Line: 800-462-8800
Ransomware requires time to work its way across a network. For this reason, ransomware assaults are typically unleashed on weekends and late at night, when IT personnel may take longer to become aware of a penetration and are least able to mount a rapid and coordinated defense. The more lateral progress ransomware can manage within a victim's system, the more time it takes to restore basic IT services and scrambled files and the more information can be stolen and posted to the dark web. Progent's Ransomware Hot Line is intended to guide organizations to carry out the time-critical first phase in mitigating a ransomware assault by stopping the bleeding. Progent's remote ransomware experts can assist you to identify and isolate infected servers and endpoints and guard clean resources from being penetrated. If your system has been penetrated by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Our System Has Been Attacked: What Can We Do?
If your network is now experiencing a security crisis other than ransomware, refer to Progent's Emergency Remote Technical Support to see how to receive fast help. Progent has a pool of certified cybersecurity specialists who offer remote and on-premises assistance that includes threat containment, mitigation, recovery, forensics, and hardening of your security defense to guard against future exploits.

For companies who have prepared in advance for an attack, the formal incident response model outlined by Global Information Assurance Certification is Progent's recommended method of reacting to a serious security incident.

Introduction to Security Support Services
Managing computer security as well as planning for restoring vital information and functions following an attack demands a continual process that entails an array of tools and procedures. Progent's security experts can assist your business at whatever level in your efforts to guard your information system, from security audits to creating a comprehensive security strategy. Key areas covered by Progent's security engineers include Planning and Implementation, Data Recovery and Security Failure Analysis, and Outsourced Protection from Email-Borne Threats.

Planning and Building Protected Networks
Any business should have a thoroughly thought out security plan that includes both preventive and reactive activity. The pre-attack strategy is a set of steps that works to minimize vulnerabilities. The reactive strategy specifies procedures to help IT personnel to assess the losses resulting from an attack, repair the damage, document the event, and restore network functions as quickly as possible. Progent can show you how to design protection into your company processes. Progent can configure scanning utilities, create and execute a safe network infrastructure, and recommend processes and policies to enhance the protection of your information system. Progent's security experts are available to help you to configure a firewall, deploy safe offsite access to e-mail and information, and configure an efficient VPN.

If your company is interested in an economical option for outsourcing your network security management, Progent's Round-the-clock Monitoring Packages include non-stop online system monitoring and fast resolution of problems.

Hybrid Cloud Solutions
Progent can help your IT team you to design, deploy, administer and repair enterprise hybrid cloud solutions that include physical and cloud resources and that comply with government security standards. (Learn about Progent's Microsoft 365 Exchange Online integration with on-premises Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration consulting.)

System Restoration and Failure Analysis
Progent has expertise in restoring systems and computers that have been hacked, are quarantined, or have failed as a result of a security penetration. Progent can show you how to evaluate the losses caused by the attack, restore normal business operations, and retrieve data compromised as a result of the assault. Progent's security specialists can also manage a comprehensive forensic analysis by examining event logs and using other advanced assessment techniques. Progent's background with security issues minimizes your downtime and permits Progent to recommend effective measures to avoid or contain future attacks.

Ransomware Removal and Recovery Consulting
Progent offers the services of experienced ransomware recovery consultants with the knowledge to restore a network compromised by a ransomware cryptoworm like Ryuk, WannaCry, NotPetya, or MongoLock. To find out more, visit ransomware cleanup and restoration consulting.

Work-from-Home (WFH) Cybersecurity Solutions
At-home workers typically utilize their own devices and often work in a unsecured physical environment. This situation multiplies their susceptibility to cyber attacks and requires judicious deployment of firewalls, AV tools, multi-factor authentication, remote monitoring, intensive end-user training, and the development of policies based on leading practices. Progent's seasoned team of telecommuter solutions consultants can help your business to design, implement and manage a compliant security solution that guards critical IT resources in networks that include at-home workers as well as hybrid workers.

Patch Management Services
Progent's support services for software and firmware patch management offer organizations of any size a versatile and affordable alternative for evaluating, validating, scheduling, implementing, and tracking updates to your dynamic information system. Besides optimizing the protection and reliability of your computer environment, Progent's software/firmware update management services permit your in-house IT staff to concentrate on line-of-business projects and activities that deliver maximum business value from your information network. Learn more about Progent's patch management services.

Extended Detection and Response (XDR) Based on SentinelOne
SentinelOne's Singularity portfolio is a subscription-based, cloud-centric cyberthreat defense stack that features AI algorithms and professional services to deliver comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's small-footprint agents can be loaded in minutes to defend popular endpoints against increasingly sophisticated threats including ransomware, familiar and new malware, trojan viruses, hacking tools, memory exploits, script misuse, harmful macros, and living-off-the-land abuse. Progent is a certified SentinelOne Partner and dealer and oversees thousands of endpoints secured by SentinelOne Singularity technology. SentinelOne is invariably the initial incident response software activated by Progent to provide control and visibility of a client's network in the first stages of a ransomware recovery. For additional information, refer to Progent's SentinelOne-powered Extended Detection and Response expertise.

Support for Horizon3.ai's NodeZero Penetration Testing Products
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) product family that supports continuous, simultaneous, automated assessment of your internal and perimeter network to help you expose, prioritize, fix, and verify security vulnerabilities before threat actors can exploit them. NodeZero pentests can strategically plant so-called tripwires like bogus credentials to detect whether your system is being probed across key attack vectors. Tripwires generate sufficient information to make it possible to take action promptly with your incident response tools and procedures before an assailant can wreak havoc. Progent can provide the skills of a NodeZero Certified Operator (NCO) who can assist you to deploy NodeZero to perform thorough pentests of your network perimeter and your internal network so you can evaluate your current security profile. Progent can also help you to harden your existing network security and can help you to design and implement a unified cybersecurity ecosystem that simplifies management and provides maximum cyber defense for on-premises, multi-cloud, and perimeter IT assets. To learn more information about Progent's vulnerability analysis solutions powered by on NodeZero's penetration test platform, see Consulting Services for NodeZero's Pentest Platform.

Stealth Penetration Security Assessment Services
Stealth penetration checking is an important component of any comprehensive IT system security plan. Progent's security experts can run thorough intrusion tests without the awareness of your organization's in-house network support resources. Unannounced penetration checking uncovers whether current security defense systems such as intrusion detection alerts and event history analysis are correctly configured and consistently observed. Progent can provide ongoing autonomous PEN testing to define your internal and external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, compromised credentials, uninstalled patches, and ill-advised IT product defaults can be combined by threat actors into the multi-vector attacks common to modern strains of ransomware. Get additional information about Progent's Stealth Penetration Testing Consultants.

Progent's Flat-rate Managed Services for Information Assurance
Progent's value-priced ProSight family of outsourced network management services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance. Managed services offered by Progent include:

ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates SentinelOne's next generation behavior-based machine learning tools to defend endpoints and servers and VMs against modern malware attacks such as ransomware and email phishing, which easily evade traditional signature-based anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a unified platform to address the entire malware attack lifecycle including protection, infiltration detection, containment, remediation, and post-attack forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered threats. Progent is a SentinelOne Partner. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery based on SentinelOne technology.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable in-depth security for physical servers and VMs, desktops, smartphones, and Exchange Server. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and responding to security threats from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alerts, endpoint control, and web filtering through leading-edge technologies incorporated within one agent accessible from a single console. Progent's data protection and virtualization experts can assist you to design and configure a ProSight ESP deployment that meets your company's specific needs and that helps you prove compliance with government and industry data protection regulations. Progent will help you define and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that require urgent attention. Progent's consultants can also assist your company to install and verify a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange filtering.

ProSight DPS: Managed Backup
Progent has partnered with advanced backup product vendors to produce ProSight Data Protection Services (DPS), a selection of subscription-based offerings that provide backup-as-a-service. All ProSight DPS services automate and monitor your backup processes and enable non-disruptive backup and fast recovery of vital files, apps, system images, plus virtual machines. ProSight DPS lets you recover from data loss caused by hardware failures, natural calamities, fire, malware such as ransomware, human mistakes, ill-intentioned insiders, or application bugs. Managed services in the ProSight Data Protection portfolio include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup based on Barracuda dedicated storage, and ProSight MSP360 Cloud and On-prem Backup. Your Progent consultant can assist you to determine which of these managed services are most appropriate for your IT environment.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of leading information security companies to deliver web-based management and comprehensive protection for all your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service integrates cloud-based filtering with a local security gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. Email Guard's cloud filter serves as a first line of defense and blocks the vast majority of threats from reaching your network firewall. This decreases your exposure to inbound threats and conserves system bandwidth and storage. Email Guard's on-premises gateway device adds a deeper level of inspection for inbound email. For outgoing email, the onsite security gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that stays within your corporate firewall. For more information, see ProSight Email Guard spam filtering and data leakage protection.

ProSight Duo MFA: Two-factor Authentication Services
Progent's Duo MFA managed services incorporate Cisco's Duo cloud technology to defend against password theft by using two-factor authentication (2FA). Duo enables one-tap identity confirmation with Apple iOS, Google Android, and other personal devices. With 2FA, whenever you sign into a secured application and enter your password you are asked to verify your identity via a device that only you have and that uses a different ("out-of-band") network channel. A wide selection of out-of-band devices can be utilized as this second form of authentication such as a smartphone or wearable, a hardware token, a landline telephone, etc. You can register several validation devices. To learn more about ProSight Duo identity validation services, go to Cisco Duo MFA two-factor authentication services for telecommuters.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a protected Tier III data center on a fast virtual host set up and maintained by Progent's IT support experts. Under Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system software, and the apps. Since the environment is virtualized, it can be ported easily to a different hardware environment without requiring a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not locked into a single hosting service. Find out more about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and safeguard information related to your IT infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be alerted automatically about impending expirations of SSLs or domains. By cleaning up and organizing your IT infrastructure documentation, you can eliminate as much as 50% of time wasted searching for vital information about your IT network. ProSight IT Asset Management includes a common location for holding and sharing all documents related to managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether you're making improvements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you need the instant you need it. Find out more about Progent's ProSight IT Asset Management service.

Special Security Services Offered by Progent
Progent's certified consultants can provide unique specialized help in vital areas of computer security including:

Vulnerability Evaluation and Security Compliance Testing
Progent offers experience with security auditing tools like Microsoft Baseline Security Analyzer or LANguard from GFI for conducting a set of comprehensive system tests to reveal possible security holes. Progent has extensive skills with testing utilities and can assist your company to analyze audit reports and react appropriately. Progent's certified security consultants also can perform web application validation and can conduct thorough assessments of corporate-wide security to assess your organization's compliance with major global security standards including HIPAA, PCI, and ISO 17799. In addition, Progent can evaluate the strength of your wireless security including in-place wireless equipment as well as portable handsets. Find out more details concerning Progent's Information Risk Audits and Security Compliance Testing.

Cisco Security, PIX and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wi-Fi Consulting
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals (CCNPs) can deliver in-depth consulting support for Cisco's complete family of security and VPN technologies such as PIX 500 Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module (FWSM), secure high-speed and IS routers, Aironet wireless access points, Meraki cloud-managed access points, and Catalyst family switches. Learn additional information about Cisco Protection, Virtual Private Network and Wireless Help.

Other Firewall and Virtual Private Network (VPN) Technologies
As well as being expert in a wide range of protection solutions available from Microsoft and Cisco, Progent can provide organizations of all sizes advanced engineering services for products from other important firewall and Virtual Private Network suppliers. Progent's engineers can provide:

• Palo Alto Networks PA-Series Firewalls Consultants
• Check Point Software Support
• Barracuda CloudGen Firewall Consultants
• WatchGuard Technologies Inc Technical Assistance
• Juniper Networks Configuration Help
• SonicWall Consulting
• Fortinet FortiGate Firewall Integration
• Symantec Technical Assistance

Get more details concerning Progent's CISM Security Consulting Services.

CISSP Security Support Expertise
Progent's CISSP experts are security engineers who have been awarded CISSP status through demonstrated experience, rigorous study, and exhaustive testing. CISSP Certification recognizes mastery of an international standard for IT security. American National Standards Institute has given the CISSP status accreditation in the area of IT security under ISO/IEC 17024. Fields of knowledge included under CISSP include cybersecurity administration procedures, security architecture and models, connection control methodology, software development security, operations security, hardware security, encryption, communications, network security, and disaster recovery planning.

Get additional information about Progent's CISSP Support Expertise.

CISSP-ISSAP Certified Experts for Secure Network Architecture
Progent's ISSAP Certified security experts are specialists who have been awarded ISSAP accreditation after rigorous examination and substantial hands-on work with information security architecture. ISSAP security experts have acquired in-depth knowledge of access control systems and techniques, telecommunications and network infrastructure security, cryptography, needs evaluation, BCP and disaster recovery planning (DRP), and physical security. Progent's ISSAP-premier security consultants can assist your business with all aspects of architecture security.

Find out additional information about Progent's ISSAP Accredited Protected Network Architecture Engineering Support.

CISSP-ISSEP Premier Security Engineering Consultants
Network Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide enterprises with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the support of a certified CISSP-ISSEP network security consultant to assist your enterprise to utilize current system security engineering principles and techniques in system development, review and evaluate system security designs based on cybersecurity engineering leading practices, produce viable system designs that include compliant cybersecurity features for all key system functions, define effective design and configuration strategies to provide operational security, perform comprehensive risk analysis, and recommend practical security solutions that balance your operational requirements with your organization's tolerance for risk.

Find out more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.

Certified Information Systems Auditor Consulting Expertise
The Certified Information Systems Auditor credential is a recognized qualification that represents mastery in information system security audit and control. Certified by ANSI, the CISA accreditation requires that consultants undergo a comprehensive test overseen by the ISACA international professional group. Progent offers the expertise of a CISA-Premier security audit professional trained to help companies in the areas of IS audit services, information technology administration, network assets and infrastructure planned useful life, information technology service delivery, safeguarding information resources, and disaster recovery preparedness.

Learn more details about Progent's Certified Information Systems Auditor (CISA) Professional Services.

CRISC Risk Mitigation Experts
The CRISC program was initiated by ISACA to verify an IT professional's skills to plan, deploy, and support IS controls to reduce risk. Progent can provide the expertise of a CRISC-certified engineer to assist your company to create and execute a business continuity plan that follows industry best practices identified by CRISC and geared to align with your company's risk tolerance, business goals, and budgetary guidelines. Progent's risk management expertise is a good fit the services available from Progent's CISA-Certified consultants for impartially assessing your IS management mechanisms and with the expertise of Progent's CISM experts for designing company-wide security policies and procedures.

Find out more information concerning Progent's CRISC-certified Risk Management Consulting.

GIAC Support Services
GIAC was founded in 1999 to certify the skill of computer security professionals. GIAC's goal is to ensure that a certified security consultant possesses the knowledge appropriate to deliver support in key areas of system, information, and program security. GIAC accreditations are recognized by businesses and institutions around the world including U.S. National Security Agency (NSA). Progent can provide the support of certified professionals for all of the network security services addressed under GIAC accreditation topics such as auditing security systems, incident response, traffic analysis, web application security, and SIEM solutions.

Learn additional information concerning Progent's GIAC Information Assurance Expertise.

Depend on Progent for Computer Security Help
If your organization is located in Palo Alto California and you're trying to find cybersecurity help, telephone Progent at 800-993-9400 or refer to Contact Progent.

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.