In addition to providing fast access to top-tier network professionals and subject matter experts to help Oxford, United Kingdom organizations to resolve specific technical issues or longer-term initiatives, Progent offers temporary staffing to deal with more broadly defined services such as desktop help, IT administration, and Help Desk call center response. Short-term staffing can help businesses to respond to anticipated or unplanned increases in demand for IT services, which may result from scenarios like company mergers, data center relocation, technology upgrades, business process changes like telecommuting, disaster response, seasonal variations, or regulatory changes. Temporary IT staff augmentation can also cover voids caused by the loss of full-time IT personnel due to scheduled vacations, health issues, termination, or other reasons.

Benefits of Progent's Short-Term Staffing Program
Progent's temporary staff augmentation services offer organizations the flexibility to react to surges in demand for network personnel without dealing with the expense and hassle associated with vetting and hiring appropriate IT help and without the burden of increasing your full-time head count.

Key features of Progent's short-term staff augmentation services include:

  • Rapid availability of proven IT pros
  • Easy initiation, cessation, and resumption of services
  • Transparent augmentation of your in-house IT team
  • Comprehensive documentation of all services delivered
  • Available escalation from Tier 1 up to Tier 3 support so even the toughest issues can be handled promptly
  • Close relationship with a top-level, full-service source for network support
Progent's Co-managed Help Desk Service
Progent's co-managed Call Center service is a proven on-going staff augmentation option that enables IT groups to share the responsibilities of Help Desk Call Center support seamlessly between their full-time network personnel and Progent's extensive pool of technical support experts. Working as a seamless extension of your full-time Call Center, Progent's shared Help Desk service is a joint service solution powered by the leading group professional services tool for streamlining, service calls, generating tickets, assigning responsibility, monitoring responses, and generating management reports.

Why Choose Progent?
Progent has two decades of experience delivering online and on-premises IT expertise for businesses across the U.S. Progent's IT experts hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other technology leaders. Progent's security and compliance experts hold top certifications including ISSAP, CISA, and GIAC. Learn more details about Progent's certifications.

Progent's Areas of Expertise for Oxford, United Kingdom Businesses
Progent's veteran team of certified consultants can deliver Oxford, United Kingdom companies a broad array of online consulting and troubleshooting services. Areas of expertise covered under Progent's reseller program for IT service organizations include:

Contact Progent for Temporary Staffing Services for Oxford, United Kingdom Businesses
To learn more details about Progent's temporary staffing services for Oxford, United Kingdom companies, call 800-993-9400 or visit Contact Progent.