Wireless Solutions

Consulting Support Services for BlackBerry Solutions
BlackBerry mobile PDAs were once one of the most successful solutions for maintaining anytime-anywhere connectivity to email, calendars, web applications, and other critical business information. Progent offers Oxford, United Kingdom businesses support from BlackBerry-certified consultants who can help companies to maintain existing BlackBerry deployments or migrate efficiently to a modern smartphone solution.

As the complexity of small company IT technology has expanded, and as the need for world-class protection, reliability, and disaster recovery has become the norm for companies regardless of size, effective integration and support of BlackBerry solutions has grown more challenging. To handle issues like security, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging systems and corporate databases, small businesses frequently turn to outside consulting firms who specialize in BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-premier engineers who can assist small organizations to plan, manage, and repair BlackBerry-based environments economically and efficiently, eliminating the requirement for an internal BlackBerry solutions specialist and lowering the cost and hassle of maintaining mobile work groups. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security specialists. This breadth of experience, combined with Progent's proven remote service delivery capabilities, provides small businesses an economical solution for integrating BlackBerry products seamlessly into their IT system.

Progent's engineers can assist your company with SQL Server 2019 development support, SQL Server 2016 migration and management support, and Exchange setup so that your data and messaging systems operate optimally with BlackBerry BES Server. Progent can also help you to upgrade from previous versions of BlackBerry and Microsoft software, set up easy-to-use administration utilities so you can track and support BlackBerry smartphones throughout your company, recommend security policies that make sense for your company, develop custom mobile applications, and make sure that your network architecture is properly designed to handle your BlackBerry clients. Also, Progent's business continuity specialists can help ensure that your BlackBerry data is included in your regular backup procedures in order that it can be restored quickly and safely.

Oxford Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Oxford Metro Area.

Integration Support for BlackBerry BES Server
RIM's high-end platform for managing big groups of BlackBerry devices is the BlackBerry Enterprise Server. This sophisticated software enables Microsoft Exchange Server, IBM Lotus Domino, or Groupwise users to transmit and receive messages that stay encrypted during wireless transit to provide maximum data protection. BlackBerry BES Server also simplifies a broad selection of key management jobs ranging from smartphone deployment and upgrades to wireless security and high availability.

Progent's BlackBerry-premier engineers can help you utilize RIM BlackBerry BES Server to perform basic tasks like:

• Deploy and manage applications
• Schedule smartphone, application, and IT policy updates
• Upgrade BlackBerry device software wirelessly
• Manage client settings with BES Server's extensive selection of IT policies

Progent's BlackBerry-premier consultants can also help your company to utilize BlackBerry BES Server to perform important procedures not available with the less advanced BlackBerry Enterprise Server Express. These tasks include:

• Set up and manage BlackBerry's fault-tolerant infrastructure based on VMware
• Install BlackBerry devices wirelessly
• Establish custom administration roles
• Automatically track and report on the health of your solution

How Progent Can Assist You to Maintain and Troubleshoot Your BlackBerry Solution
Progent can provide an experienced engineer who has earned accreditations from Research in Motion in all key aspects of BlackBerry integration. Progent's BlackBerry support services span areas from resolving synchronization problems to architecting wireless workforce solutions built around BlackBerry BES Server. These BlackBerry credentials and their associated practice areas include:

BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to perform common technical operations such as configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account settings, launching messaging filters and auto-signature, editing user accounts, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to work with your corporate messaging solution. Progent's seasoned experts can in addition help your company to resolve a broad array of problems concerning synchronization, handset detection, email consistency, web access, mobile connectivity, Instant Messaging, desktop application installation, and Desktop Redirector.

As a leader in delivering nationwide remote support for small office networks, Progent can provide responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your BlackBerry support costs at a minimum and, by dealing with issues quickly, maximizes the output of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified expert can assist you to utilize tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform important tasks including troubleshooting enterprise activation problems, adding and removing BlackBerry smartphone users, activating passwords, configuring over-the-air software installation and setup, deploying and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery processes.

Progent's BlackBerry consultants can also help you to operate management software such as the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow problems, and utilizing wireless LANs for enterprise activation. Also, Progent can help you understand the role of IT policies in the BlackBerry Enterprise environment and assist your company to define and install sensible security configurations.

Progent's Microsoft-certified Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your existing Microsoft Exchange infrastructure for working in conjunction with BlackBerry BES Server or move your BlackBerry system to the latest edition of Microsoft Exchange.

Call or Email Progent for Help from a RIM BlackBerry-Certified Consultant
In order to get in touch with Progent about consulting support for BlackBerry wireless integration, phone 1-800-993-9400 or visit Contact Progent.