Enlarging your at-home workforce may have a major effect on IT infrastructure, security/compliance, and company workflows. Progent has two decades of background helping SMBs to design, configure, manage, tune, and troubleshoot IT networks that support a remote workforce. Progent can help your Ottawa organization to select the appropriate tools and adhere to leading practices in creating and operating a safe virtual office solution for teleworkers that promotes collaboration and delivers maximum business value. Progent can provide support services ranging from on demand expertise for getting you over challenging technical roadblocks to full project management to help you carry out business-critical tasks.

Progent's consultants can help Ottawa, Ontario businesses to succeed with any aspect of creating a high-functioning work-from-home ecosystem by delivering infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, Help Desk services, cybersecurity, data protection solutions, and centralized management.

Voice/Video Conferencing for Telecommuters
A wide selection of voice/video conferencing products from leading technology companies support virtual meetings, video and voice conferencing, chat sessions, and screen/content sharing for both onsite users and at-home workers. Many organizations use a mix of products to accommodate their different partners and clients. Progent can help your organization to manage your existing conferencing ecosystem and optimize the engagement of your remote workforce.

  • Skype for Business is Microsoft's popular unified communications product that enables presence, instant messaging, voice and video conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified consultants who can help your company to deploy and maintain Skype for Business clients to support your remote employees. For details about Progent's support expertise for Skype for Business, visit Skype for Business consulting services.
  • FaceTime is Apple's group video calling app for iOS and macOS computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow up to 32 simultaneous users for video sessions. For details about Progent's support services for FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for virtually all computing devices. Offered through Cisco's Webex Cloud platform, Webex services include sharing discrete content or computer screens, presentations that embed rich media such as Microsoft PowerPoint, network-based capture, plus revision and playback for future reference. To learn more about Progent's consulting services for Cisco Webex and for other video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conferencing, contacts, and information with features that include IP voice and video calling, persistent chat, plus data sharing. For details about Progent's consulting services for Teams as well as for other Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
  • Additional Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging services for these conferencing platforms and assist your business to tune your network infrastructure to run them.

Contact Progent for At-Home Worker Expertise
To contact Progent about creating and managing a productive telecommuter environment for your Ottawa, Ontario organization, call 1-800-993-9400 or refer to Contact Progent.

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