Ottawa Ransomware Protection and Repair Solutions

Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Senior Ransomware Engineer
Ransomware requires time to work its way through a target network. Because of this, ransomware assaults are commonly launched on weekends and late at night, when support staff may be slower to recognize a breach and are less able to mount a quick and coordinated defense. The more lateral progress ransomware can manage inside a target's network, the more time it takes to recover basic operations and damaged files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to help you to complete the time-critical first phase in responding to a ransomware attack by containing the malware. Progent's online ransomware experts can help businesses in the Ottawa metro area to locate and isolate infected devices and protect undamaged resources from being compromised.

If your network has been penetrated by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Available in Ottawa
Modern variants of crypto-ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online files and invade any available system restores. Data synchronized to the cloud can also be corrupted. For a vulnerable environment, this can make automated recovery almost impossible and basically throws the datacenter back to square one. Threat Actors (TAs), the cybercriminals behind a ransomware assault, demand a settlement fee in exchange for the decryptors required to unlock scrambled data. Ransomware assaults also attempt to exfiltrate files and TAs require an additional settlement for not posting this data or selling it. Even if you are able to rollback your system to an acceptable date in time, exfiltration can pose a major issue according to the sensitivity of the downloaded data.

The recovery work after a ransomware breach has a number of crucial stages, most of which can be performed in parallel if the recovery workgroup has enough members with the necessary experience.

• Containment: This urgent initial response requires blocking the lateral progress of ransomware across your network. The longer a ransomware attack is permitted to run unchecked, the more complex and more expensive the recovery process. Because of this, Progent maintains a 24x7 Ransomware Hotline monitored by seasoned ransomware recovery experts. Containment activities consist of cutting off infected endpoint devices from the network to block the spread, documenting the IT system, and securing entry points.
• System continuity: This covers restoring the IT system to a basic acceptable level of functionality with the shortest possible downtime. This process is usually the highest priority for the targets of the ransomware attack, who often perceive it to be a life-or-death issue for their business. This activity also requires the widest array of technical skills that cover domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and mobile phones, databases, productivity and mission-critical apps, network topology, and protected endpoint access management. Progent's ransomware recovery experts use advanced collaboration platforms to organize the complicated recovery effort. Progent understands the urgency of working quickly, continuously, and in unison with a customer's management and IT group to prioritize tasks and to get vital resources on line again as fast as feasible.
• Data restoration: The effort necessary to recover data impacted by a ransomware attack depends on the condition of the systems, the number of files that are encrypted, and what restore methods are required. Ransomware attacks can destroy critical databases which, if not properly shut down, may need to be reconstructed from the beginning. This can apply to DNS and Active Directory (AD) databases. Exchange and Microsoft SQL Server rely on AD, and many financial and other business-critical applications depend on SQL Server. Some detective work may be needed to locate undamaged data. For example, undamaged OST files (Outlook Email Offline Folder Files) may exist on staff PCs and notebooks that were not connected during the ransomware assault. Progent's ProSight Data Protection Services offer Altaro VM Backup tools to defend against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by anyone including root users.
• Setting up modern antivirus/ransomware protection: Progent's Active Security Monitoring utilizes SentinelOne's machine learning technology to give small and medium-sized businesses the benefits of the identical AV technology implemented by some of the world's largest corporations including Walmart, Visa, and NASDAQ. By providing real-time malware blocking, classification, containment, recovery and analysis in one integrated platform, Progent's ProSight Active Security Monitoring cuts total cost of ownership, streamlines administration, and expedites operational continuity. SentinelOne's next-generation endpoint protection (NGEP) built into in Progent's Active Security Monitoring was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense with SentinelOne technology.
• Negotiating a settlement with the threat actor (TA): Progent has experience negotiating settlements with hackers. This calls for working closely with the victim and the cyber insurance carrier, if there is one. Services include determining the type of ransomware involved in the assault; identifying and establishing communications the hacker persona; testing decryption tool; budgeting a settlement amount with the victim and the cyber insurance provider; establishing a settlement amount and schedule with the hacker; checking adherence to anti-money laundering (AML) regulations; overseeing the crypto-currency payment to the TA; acquiring, reviewing, and using the decryption tool; troubleshooting failed files; building a pristine environment; mapping and reconnecting drives to match precisely their pre-encryption state; and reprovisioning machines and software services.
• Forensics: This process involves learning the ransomware assault's progress throughout the network from start to finish. This history of how a ransomware attack travelled through the network helps you to assess the impact and uncovers shortcomings in security policies or processes that need to be corrected to avoid later break-ins. Forensics involves the review of all logs, registry, Group Policy Object (GPO), Active Directory, DNS, routers, firewalls, scheduled tasks, and basic Windows systems to detect variations. Forensics is usually assigned a high priority by the cyber insurance provider. Because forensics can be time consuming, it is vital that other important recovery processes like operational continuity are pursued in parallel. Progent has an extensive team of information technology and security experts with the skills required to perform the work of containment, operational resumption, and data recovery without disrupting forensic analysis.

Contact Progent for Ransomware System Recovery Services in Ottawa
For ransomware recovery expertise in the Ottawa metro area, phone Progent at 800-462-8800 or go to Contact Progent.