Expanding your at-home workforce may have a significant effect on network architecture, security, and corporate processes. Progent has 20 years of background helping SMBs to plan, configure, administer, tune, and troubleshoot IT networks that incorporate work-from-home employees. Progent can help your Orlando company to pick the right tools and follow best practices in building and maintaining a safe virtual office solution for telecommuters that promotes collaboration and returns top value. Progent can provide support services that go from as-needed guidance for getting you over occasional IT bottlenecks to comprehensive project management to help you successfully complete business-critical tasks.

Progent's consultants can help Orlando, Florida businesses to with any facet of creating a high-functioning work-from-home environment by delivering network infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Help Desk augmentation, security monitoring, backup/restore solutions, and centralized management.

Voice/Video Conferencing for At-Home Workers
A wide selection of voice/video conferencing products from major vendors support online meetings, video conferencing, chat, and content sharing for both local workers and telecommuters. Many companies use a mix of products to meet the needs of their different partners and customers. Progent can assist you to manage your current conferencing ecosystem and enhance the productivity of your at-home workforce.

  • Skype for Business is Microsoft's popular communications platform that supports real-time presence, IM, voice and video conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified specialists who can help you to configure and maintain Skype for Business client software to support your at-home employees. To learn more about Progent's support services for Skype for Business, see Skype for Business integration experts.
  • FaceTime is Apple's group video calling app for compatible iOS and Mac devices. FaceTime runs over Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow up to 32 simultaneous users for voice/video sessions. To learn more about Progent's support services for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for virtually all desktop or mobile devices. Delivered via Cisco's Webex Cloud, Webex capabilities include sharing granular content or computer screens, presentations that embed rich media such as Microsoft PowerPoint, network-based capture, plus revision and playback for future reference. To learn more about Progent's consulting expertise for Cisco Webex as well as for additional IP video solutions from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conferencing, contacts, and information with capabilities that include IP voice and video calling, persistent threaded chat, plus data sharing. To learn more about Progent's consulting expertise for Teams as well as for additional Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging services for these products and help you to optimize your WAN architecture to host them.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and maintaining a productive telecommuter environment for your Orlando, Florida business, call 1-800-993-9400 or visit Contact Progent.

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