In addition to providing fast access to guidance from high-level IT professionals and subject matter experts (SMEs) to help Orlando, Florida organizations with specific IT issues or strategic projects, Progent can provide temporary supplemental staffing to deliver more generalized assistance such as desktop support, IT administration, and Help Desk call center services. Temporary staffing makes it possible for organizations to deal with planned or unplanned increases in demand for IT personnel, which may result from scenarios such as company mergers, data center relocation, technology upgrades, paradigm shifts like telecommuting, disaster response, seasonal variations, or new regulations. Temporary staffing can also fill gaps resulting from the absence of in-house IT personnel because of scheduled vacations, illness, resignation, etc.

Benefits of Progent's Short-Term Staff Augmentation Program
Progent's temporary staff augmentation services offer organizations the versatility to react to surges in demand for network personnel without being saddled with the expense and hassle that come with identifying and hiring professional IT help and without the risk of increasing your permanent head count.

Key aspects of Progent's temporary staffing services include:

  • Fast access to reliable IT professionals
  • Easy initiation, cessation, and re-engagement of services
  • Seamless augmentation of your full-time IT staff
  • Full reporting of services delivered
  • Available escalation from Tier 1 up to Tier 3 services so even the toughest issues can be handled fast
  • Strong working relationship with a world-class, full-service source for network expertise
Progent's Co-managed Center Program
Progent's co-managed Help Desk Call Center service is a proven on-going staff augmentation alternative that enables IT organizations to share the work of Help Desk Call Center support seamlessly between their in-house network staff and Progent's nationwide team of technical support experts. Acting as a seamless supplement of your in-house Help Desk, Progent's shared Help Desk program is a collaborative service solution powered by the leading shared PSA tool for managing, service calls, generating tickets, assigning ownership, tracking responses, and generating documentation.

Why Choose Progent?
Progent has 20 years of experience providing remote and onsite IT services for businesses of all sizes throughout the U.S. Progent's IT experts have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other technology leaders. Progent's security and compliance experts have earned advanced certifications including ISSAP, CISM, and CRISC. Find out more about Progent's industry certifications.

Progent's Areas of Expertise for Orlando, Florida Organizations
Progent's nationwide roster of certified consultants and technical experts offers Orlando, Florida businesses a broad range of remote consulting and troubleshooting services. Areas of expertise covered under Progent's reseller program for IT service organizations include:

Contact Progent for Short-Term Staff Augmentation for Orlando, Florida Companies
To learn more details about Progent's temporary supplemental staffing services for Orlando, Florida organizations, call 800-993-9400 or visit Contact Progent.