For small company network systems located throughout the state of Oregon, Progent's Microsoft qualified professionals can provide remote phone assistance and troubleshooting to fix your network troubles quickly and cost effectively. Progent has developed enterprise-level expertise, sophisticated tools, and support knowledge bases to diagnose and repair computer network problems while avoiding the expense and time delays associated with on-site service calls. In case your Oregon company is situated beyond the larger urban areas such as Portland, Salem, Eugene, Gresham, or Beaverton, your nearby computer support choices may be limited in skills, or not available during an emergency. This results in a network that is unstable or causing productivity loss due to technical issues persisting for too long. Progent's team of network professionals average more than 12 years of real-world computer industry experience, in the trenches of computer network support, performing a extensive variety of technical projects for a broad range of customers. This means you obtain not only the technical know how needed for the job, but a consultant with proven methods for applying those skills to deliver cost effective network solutions.

Best Practices Followed by Expert Engineers
Many organizations located far from cities with plentiful expert consultants utilize less qualified or unseasoned local resources for critical network support. This can produce a system that is unstable or inefficient. Progent?s team of Microsoft and Cisco certified engineers average over ten years of real-world industry experience, in the trenches of IT support, performing a wide array of information system services for a diverse mix of customers. Consequently, with Progent you get not only high-level network engineering knowledge, but an engineer who follows computer industry best practices in applying those skills to solve actual information system issues successfully and in a repeatable way.

Android Phone Integration
Progent's Android phone integration consultants have extensive experience delivering online and onsite support for organizations of all sizes who need to integrate Android phones and tablets into their IT networks so that mobile clients can communicate and collaborate from virtually anywhere. Progent has the range of skills to resolve network issues that span numerous manufacturers and that entail a combination of legacy and up-to-date information technology. Progent offers affordable remote consulting to assist you with any facet of designing, configuring, managing and maintaining your BYOD solution. Progent can deliver occasional technical support to help you to resolve especially challenging IT problems, or Progent can provide outsourced or co-sourced project management support to ensure that you finish strategic IT initiatives on time and within budget. Progent can assist with on-premises, cloud-centric, or hybrid networks and can provide expertise with all major operating systems, apps, management tools and hardware infrastructure. Progent also offers customized group or one-on-one classes to show you how to manage and operate Android phones securely and productively.

Amazon AWS Migration Consulting
Progent's Amazon Web Services (AWS) integration consultants offer cost-effective online support to help companies to access Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon S3 for expandable cloud storage, and Amazon Glacier for value-priced long-term archiving. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, architectural design, testing, deployment, centralized administration, performance tuning, licensing management, disaster recovery mechanisms, and security and compliance. Progent offers advanced expertise with firewall configuration and VPN connections and can help you deploy all-cloud or hybrid ecosystems that efficiently integrate Amazon AWS services. Progent offers as-needed consulting or Progent can provide comprehensive project management outsourcing services to help you move efficiently to the Amazon AWS cloud.

Full Array of Security Consulting Services
Progent's CISA, GIAC, and CISSP certified security experts can assist your company to perform comprehensive security evaluations, restore operations quickly from intrusions, set up firewalls, set up secure mechanisms for off-site and mobile access, deploy spam filtering and email encryption, and develop a corporate-wide security strategy built around round-the-clock automated monitoring. Progent's ProSight suite of remote security monitoring and management services includes ProSight Active Security Monitoring (ASM) for ransomware defense and ProSight Enhanced Security Protection (ESP) for centralized endpoint security.

Cisco Firepower Firewalls Consulting Experts
Cisco's Firepower NGFWs Firewalls deliver a major performance improvement compared to Cisco's popular ASA 5500-X firewalls and include unified management of advanced cybersecurity capabilities such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco-certified CCIE-certified firewall experts can help your organization to design and carry out a smooth migration to Firepower firewalls from from ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower firewalls with Cisco's cloud-based services to create and centrally manage IT environments that include local offices, data centers, private clouds and public clouds. For more information about Cisco's Firepower family of Next Generation Firewalls, see Firepower firewalls integration experts.

Advanced Project Management Experts
For advanced project management support, Progent can provide access to veteran information technology experts with decades of background as technology project managers for program development, information technology deployment, and business process engineering working with organizations ranging from Big 4 firms to dot-com startups to government agencies. These high-level project managers offer advanced management skills to assist enterprise clients to adhere to leading practices to ensure that strategic projects are successfully completed on schedule and within budget.

Power BI Integration Services
Progent's Power BI experts can assist your business to design, deploy, maintain, update or debug your Power BI solution. Progent can also help you to prep your source data for Power BI visualizations. Progent can assist you build and manage an on-premises, cloud based, or hybrid architecture to run Power BI. To learn more, see Progent's Power BI solutions.

Fast and Affordable .NET Software Development
Progent's software developers have worked for 20 years with .NET tools and the Visual Studio development environment and are able to create or update .NET apps quickly and affordably. For details about the benefits of Progent's .NET application development services, visit Progent's fast and affordable .NET application development services.

ProSight Reporting: Real-time Reporting for Ticketing and Network Monitoring Applications
ProSight Reporting is an expanding suite of real-time management reporting tools designed to work with the top ticketing and network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. For details, see ProSight Reporting for ticketing and network monitoring platforms.

Cisco WiFi Controller Integration and Support Consultants
Cisco's Catalyst Wi-Fi controllers simplify the administration of Wi-Fi LANs by unifying the configuration and management of wireless access points, optimizing wireless performance by limiting the impact of RF congestion, improving Wi-Fi uptime with fast failover, and hardening data security by identifying threats and filtering network traffic based on user type and location. Progent's Wi-Fi consultants can help your business to configure Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi LANs of all sizes. Progent can assist you to maintain and debug your existing Cisco-based Wi-Fi solution or implement an efficient migration to Cisco's latest Wi-Fi controller solutions. For details, visit Cisco Catalyst wireless controller consulting services.

Progent's Consulting and Development Support for Microsoft SQL Server 2014
Microsoft SQL Server 2014 includes major improvements in critical areas including speed, uptime, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of SQL Server that incorporates in-memory technology that works transparently across all workloads including Online Transaction Processing (OLTP), data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can help you manage your Microsoft SQL Server 2014 system or provide SQL Server 2016 upgrade support or Microsoft SQL Server 2019 upgrade consulting to help you move to a more up-to-date release of Microsoft SQL Server.

Progent's Cloud Integration Support for Windows 2012 R2 Server Essentials
Microsoft Windows Server Essentials is a value-priced, versatile OS that enables small businesses to transition from the older stand-alone on-premises datacenter to the modern hybrid networking paradigm that includes local and cloud-hosted software and infrastructure. Progent's Microsoft-certified Windows Server Essentials consultants offer cost-effective online expertise and troubleshooting support to assist you maintain your Windows Server 2012 R2 Essentials deployment. Subsequent to releasing Windows Server 2012-R2 Essentials, Microsoft brought out Windows Server 2016 Essentials and then Windows Server 2019 Essentials. These updated versions improved Azure integration but eventually deprecated the pivotal Administrative Dashboard from the Essentials Experience Role. This means that all management and setup must be done manually. This also removes the client backup and remote web access features. Microsoft recommends that small businesses running Windows Server Essentials transition to Microsoft 365. Progent's Azure cloud integration consultants can help you plan and implement an efficient migration from any release of Windows Essentials to Microsoft 365.

Exchange 2013 Upgrade Support
Exchange Server 2013 includes significant improvements to the capabilities of Exchange Server 2010 and introduces important new features as well as a redesigned structure. These improvements favorably impact vital areas like manageability, availability, security, cost of ownership, teamwork, expandability, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can provide online or onsite support to assist your organization to manage, tune and debug your Exchange 2013 deployment. Progent can also provide Exchange 2016 migration expertise, Exchange 2019 planning and deployment assistance, and Office 365 Exchange Online integration to help you upgrade to a more current version of Exchange Server in a local, cloud-based, or hybrid deployment model.

Help Desk Call Center Support for a Remote Workforce
Progent offers small and medium-size businesses supplemental or fully outsourced Help Desk Call Center services for an offsite workforce. To find out about Progent's supplemental or comprehensive Help Desk Call Center services for teleworkers, visit Help Desk Call Center support services for telecommuters.

Private Cloud Hosting Services
Progent makes use of the Flexential Tampa data center primarily to deliver private cloud hosting services. Progent maintains a team of IT experts based in the Tampa area, and Progent can also provide remote support from Progent's countrywide roster of Microsoft-certified experts, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware professionals, and senior disaster recover planning experts. Progent can also help your business to plan and execute a migration to the Flexential facility with services such as designing solution architecture, specifying hardware, system setup and validation, debugging, streamlining online management, and educating your IT staff. For more information, visit Progent's cloud VM hosting service at Flexential Colocation Center in Tampa FL.

Microsoft Windows 2016 Hyper-V Hybrid Cloud Solutions
Windows Hyper-V 2016 utilizes core technologies initially designed for and refined on Azure, one of the world's biggest public clouds. This pedigree significantly improves the ability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by enhancing data security, availability, scale, manageability, dependability and disaster recovery. Progent?s Microsoft-certified Windows Server 2016 Hyper-V consulting team can help you to evaluate the benefits of Hyper-V 2016 for your organization, configure test environments to confirm the ability of Hyper-V 2016 to run your vital applications, design a cost-effective network topology for a cloud-based or hybrid installation, create and carry out a non-disruptive upgrade plan, train your IT administration and technical support staff, and provide ongoing consulting and debugging support to ensure that your Hyper-V 2016 investment gives you the highest possible business benefit.

Talk to a Progent Network Support Expert
To learn how to contact a Progent network support expert for remote or onsite help, phone 1-800-993-9400 or visit Online Computer Help.


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