In addition to offering fast access to guidance from top-tier network consultants and subject matter experts (SMEs) to help Ontario, California organizations to resolve specific IT issues or strategic projects, Progent offers short-term staff augmentation to deliver more broadly defined assistance such as PC help, IT management, and Help Desk response. Temporary staffing makes it possible for businesses to respond to anticipated or surprise surges in demand for IT personnel, which may result from scenarios like mergers and acquisitions, data center relocation, platform migration, paradigm shifts like work-from-home, disaster response, seasonal variations, or new compliance requirements. Short-term staffing can also fill gaps resulting from the loss of full-time staff members due to vacations, health issues, termination, or other reasons.

Benefits of Progent's Temporary Staff Augmentation Program
Progent's short-term supplemental staffing services offer businesses the versatility to react to surges in requirements for network services without being saddled with the costs and delays associated with vetting and hiring appropriate IT help and without the burden of adding to your in-house staff size.

Important features of Progent's short-term supplemental staffing services include:

  • Rapid availability of proven network pros
  • Simple initiation, cessation, and resumption of services
  • Transparent extension of your full-time network support team
  • Comprehensive documentation of services delivered
  • Available escalation from Tier 1 up to Tier 3 services so even the toughest issues can be handled promptly
  • Strong relationship with a world-class, full-spectrum resource for IT support
Progent's Co-managed Help Desk Call Center Program
Progent's shared Help Desk Call Center program is a specialized flexible staff augmentation option that allows IT organizations to divide the responsibilities of Help Desk Call Center support seamlessly between their internal IT staff and Progent's nationwide team of IT support experts. Acting as a seamless extension of your full-time Call Center, Progent's shared Call Center service is a joint service alternative based on by the leading shared PSA tool for managing, service calls, ticketing, assigning ownership, monitoring responses, and producing documentation.

Why Choose Progent?
Progent has two decades of background delivering online and on-premises IT services for businesses throughout the U.S. Progent's engineers have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading vendors. Progent's security and compliance consultants have earned advanced certifications including CISSP-ISSAP, CISM, and CRISC. Find out more about Progent's industry certifications.

Progent's Areas of Expertise for Ontario, California Organizations
Progent's veteran team of certified consultants can provide Ontario, California organizations a wide array of remote consulting and debugging expertise. Areas of expertise covered under Progent's reseller program for network service providers include:

Contact Progent for Short-Term IT Staffing for Ontario, California Businesses
To find out more details about Progent's short-term staff augmentation services for Ontario, California companies, call 800-993-9400 or visit Contact Progent.