Enlarging your remote workforce may have a major impact on network architecture, security, and company workflows. Progent has two decades of background assisting businesses of all sizes to plan, deploy, manage, tune, and debug IT environments that incorporate work-from-home employees. Progent can assist your Ontario organization to select the appropriate tools and follow leading practices in creating and maintaining a safe virtual solution for teleworkers that promotes teamwork and returns maximum business value. Progent offers support services that go from as-needed guidance for helping you past challenging technical bottlenecks to full project management or co-management to help you successfully complete mission-critical tasks.

Progent can assist Ontario, California companies to with any facet of building a high-functioning telecommuting ecosystem by providing network infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Call Desk services, endpoint security, data protection solutions, and streamlined management.

Video Conferencing for Teleworkers
A broad selection of video conferencing products from major vendors enable online meetings, video and voice conferencing, chat, and screen sharing for both local users and at-home workers. Many companies use multiple products to accommodate their various partners and clients. Progent's communications experts can help you to maintain your current voice/video conferencing environment and optimize the experience of your remote workforce.

  • Skype for Business is Microsoft's popular communications product that supports real-time presence, instant messaging, voice and video calling and conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified specialists who can help your company to set up and maintain Skype for Business client software to support your remote employees. To learn more about Progent's support expertise for Skype for Business, refer to Skype for Business consulting services.
  • FaceTime is Apple's group video phone platform for compatible iOS and macOS devices. FaceTime runs on Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow as many as 32 concurrent users for voice/video calls. For details about Progent's support services for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for virtually all desktop or mobile devices. Offered through Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or computer screens, presentations that embed rich media such as Microsoft PowerPoint, network-based capture, plus revision and playback for future reference and training. For details about Progent's support services for Webex as well as for additional video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conversations, contacts, and information with features that include video calling, threaded chat, plus data sharing. For details about Progent's support services for Teams and for other Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging services for these products and assist you to tune your WAN architecture to host them.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and maintaining an efficient telecommuter solution for your Ontario, California business, call 1-800-993-9400 or go to Contact Progent.

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