Besides offering fast access to top-tier IT professionals and subject matter experts to help St. Louis, Missouri businesses with specific IT problems or longer-term projects, Progent can provide temporary staffing to deliver more generalized assistance such as desktop support, network management, and Help Desk call center services. Temporary staffing makes it possible for organizations to respond to anticipated or surprise peaks in the need for IT services, which may be caused by scenarios like company mergers, site relocation, technology migration, paradigm shifts like work-from-home, disaster recovery, busy seasons, or regulatory mandates. Short-term staffing can also cover voids left by the absence of full-time staff members because of scheduled vacations, health issues, resignation, or other reasons.

Advantages of Progent's Short-Term IT Staffing Program
Progent's short-term staffing services offer businesses the versatility to respond to surges in requirements for IT services without being saddled with the costs and hassle associated with vetting and hiring reliable IT personnel and without the risk of increasing your full-time head count.

Important features of Progent's short-term supplemental staffing services include:

  • Fast availability of seasoned IT pros
  • Simple initiation, cessation, and resumption of services
  • Transparent augmentation of your full-time network support team
  • Comprehensive documentation of all services delivered
  • Available escalation from Tier 1 up to Tier 3 services so even the toughest problems can be handled fast
  • Strong working relationship with a world-class, full-spectrum source for network support
Progent's Shared Help Desk Call Center Service
Progent's co-managed Help Desk program is a specialized on-going staff augmentation alternative that allows IT groups to share the work of Help Desk support seamlessly between their full-time network staff and Progent's extensive team of IT support specialists. Working as a seamless extension of your in-house Help Desk, Progent's co-managed Help Desk program is a joint service solution powered by the industry's leading shared PSA tool for streamlining, service calls, generating tickets, assigning ownership, tracking progress, and producing management reports.

Why Choose Progent?
Progent has two decades of experience delivering online and onsite IT services for organizations across the U.S. Progent's engineers have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading vendors. Progent's security and compliance consultants have earned top certifications including ISSAP, CISA, and GIAC. Learn more about Progent's certifications.

Progent's Areas of Expertise for St. Louis, Missouri Businesses
Progent's nationwide roster of certified consultants and technical experts can provide St. Louis, Missouri companies a broad array of online technical guidance and troubleshooting services. Practice areas offered under Progent's consulting program for network service firms include:

Contact Progent for Short-Term IT Staffing for St. Louis, Missouri Companies
To find out more about Progent's temporary supplemental staffing services for St. Louis, Missouri organizations, call 800-993-9400 or visit Contact Progent.