In addition to providing fast access to guidance from top-tier IT consultants and subject matter experts (SMEs) to help Portland, Oregon organizations with specific IT issues or strategic projects, Progent can provide temporary supplemental staffing to deal with more generalized services like desktop support, IT administration, and Call Center services. On-demand staffing can help businesses to deal with anticipated or surprise increases in the need for IT personnel, which may result from situations like mergers and acquisitions, data center relocation, platform migration, paradigm shifts like telecommuting, disaster recovery, busy seasons, or regulatory mandates. Temporary staffing can also cover gaps caused by the loss of full-time IT personnel due to scheduled vacations, health issues, resignation, or other reasons.

Benefits of Progent's Temporary Staffing Program
Progent's temporary staff augmentation services give businesses the versatility to react to surges in requirements for network personnel without dealing with the expense and hassle that come with identifying and recruiting appropriate IT personnel and without the risk of adding to your full-time staff size.

Key aspects of Progent's temporary supplemental staffing services include:

  • Fast access to reliable network professionals
  • Simple initiation, termination, and re-engagement of services
  • Transparent extension of your full-time IT team
  • Comprehensive reporting of all services performed
  • Optional escalation from Tier 1 up to Tier 3 support so even the toughest issues can be handled promptly
  • Close relationship with a top-level, full-spectrum resource for IT expertise
Progent's Co-managed Center Program
Progent's co-managed Help Desk program is a proven flexible staff expansion option that enables IT groups to divide the work of Help Desk support transparently between their full-time IT personnel and Progent's extensive pool of technical support specialists. Working as a seamless extension of your full-time Call Center, Progent's shared Call Center program is a joint service alternative powered by the leading shared professional services tool for managing, service calls, generating tickets, assigning responsibility, tracking progress, and generating documentation.

Why Choose Progent?
Progent has two decades of background delivering remote and onsite network services for organizations throughout the U.S. Progent's engineers hold top certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other leading technology companies. Progent's security and compliance consultants have earned advanced certifications including CISSP, CISA, and GIAC. Learn more details about Progent's industry certifications.

Progent's Areas of Expertise for Portland, Oregon Businesses
Progent's veteran roster of certified engineers offers Portland, Oregon organizations a wide range of remote consulting and debugging expertise. Areas of expertise covered under Progent's reseller program for IT service organizations include:

Contact Progent for Short-Term Staffing Services for Portland, Oregon Businesses
To find out more details about Progent's temporary staff augmentation services for Portland, Oregon businesses, call 800-993-9400 or visit Contact Progent.