Enlarging your remote workforce can have a major effect on network infrastructure, cybersecurity, and company processes. Progent has 20 years of background assisting businesses of all sizes to design, configure, manage, optimize, and troubleshoot IT networks that incorporate a remote workforce. Progent can help your Omaha organization to select the appropriate technologies and follow best practices in creating and maintaining a secure virtual ecosystem for teleworkers that promotes collaboration and returns maximum value. Progent can provide support services ranging from on demand guidance for helping you past challenging technical roadblocks to comprehensive project management or co-management to help you carry out mission-critical tasks.

Progent's consultants can assist Omaha, Nebraska organizations to succeed with any aspect of building a high-performing work-at-home environment by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud integration, Help Desk outsourcing, security monitoring, data protection solutions, and unified management.

Voice/Video Conferencing for Telecommuters
A wide range of voice/video conferencing platforms from major technology companies support virtual meetings, video and voice conferencing, chat, and screen/content sharing for both onsite workers and at-home workers. Many companies utilize a mix of conferencing products to meet the needs of their different partners and clients. Progent's communications experts can assist you to manage your current conferencing ecosystem and enhance the experience of your at-home employees.

  • Skype for Business is Microsoft's popular unified communications product that enables real-time presence, instant messaging, voice and video calling and conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified specialists who can assist you to deploy and manage Skype for Business clients to accommodate your at-home workforce. To learn more about Progent's support expertise for Skype for Business, see Skype for Business integration experts.
  • FaceTime is Apple's multiuser video phone platform for iOS, iPadOS, iPod and Mac devices. FaceTime works on Wi-Fi or cellular Internet connections. Current editions of FaceTime allow as many as 32 simultaneous users for video calls. To learn more about Progent's consulting expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for virtually all desktop or mobile devices. Offered through Cisco's Webex Cloud, Webex services include sharing discrete content or computer screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, network-based recording, plus revision and playback for future reference. To learn more about Progent's consulting expertise for Webex and for additional IP video solutions from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conversations, contacts, and content with capabilities that include IP voice and video calling, persistent threaded chat, plus data sharing. For details about Progent's support services for Teams as well as for other Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting expertise for these products and assist you to optimize your WAN infrastructure to host them.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and maintaining an efficient telecommuter environment for your Omaha, Nebraska company, phone 1-800-993-9400 or refer to Contact Progent.

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