Live Online Training Classes for Popular Desktop Apps
Progent offers live online instruction for popular client applications. Progent's Online training covers topics that include Microsoft 365 Excel and Power BI business reporting, Microsoft 365 Word VBA programming, Publisher collaboration, Outlook calendar sharing, Microsoft 365 Access programming, Microsoft Dynamics GP (Great Plains) migration, Windows 10 configuration, and Windows 11 migration. Virtual instruction provides all the advantages of traditional classroom sessions, such as immediate interaction between students and trainers, but eliminates the costs of travel and the challenge of trying to synchronize the schedules of trainers and trainees.
Microsoft Windows 8.1 Management and Troubleshooting and Migration
Progent's certified Windows 8.1 consulting experts can deliver a variety of network consulting services to assist organizations of all sizes to maintain, manage, and troubleshoot networks that incorporate workstations, laptops, tablets, or smartphones based on Microsoft Windows 8.1. Progent's consultants also offer Windows 10 planning and migration support and Windows 11 upgrade support.
Eliminate Dependence on Freelance Consultants
By developing a relationship with a full-service computer support firm such as Progent as opposed to a freelance consultant, you are assured timely availability of knowledgeable experts whenever you require them. You no longer have to be concerned that sickness, classes, time off, or conflicting jobs with different clients will cause you to be with no help when you have an emergency.
Wireless Site Survey
Progent?s Wireless Site Survey makes it easy to plan and install a wireless network customized for your facilities, offering you a wireless solution that delivers the reception, speed, capacity, QoS, security, and hand-off capability your business requires. Progent's predictive wireless planning services can be carried out remotely and utilize advanced RF simulation and analysis software to design a cost-effective wireless network. Progent?s on-premises survey includes physical walkthroughs, RF and data protection audits of your current wireless network, evaluation of your building?s layout, testing for RF contention, signal propagation modeling, identification of the best locations for client-requested Wi-Fi APs. Placement and integration support for Wi-Fi APs include Cisco Aironet Wi-Fi AP configuration support, Cisco Small Business 100/300/500 wireless access points consulting, Cisco Catalyst 9100 family WiFi 6/6E APs system design, Cisco Meraki Wi-Fi AP integration and consulting support, and Ubiquiti UniFi Wi-Fi access points consulting and wireless LAN integration services.
ProSight Reporting: In-depth Reporting for Ticketing and Network Monitoring Applications
ProSight Reporting is a growing family of in-depth management reporting plug-ins designed to work with the leading ticketing and remote network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. For more information, visit ProSight Reporting for ticketing and network monitoring platforms.
Microsoft Teams Planning and Integration Expertise
Microsoft Teams replaces Skype for Business Online as Microsoft's premier cloud platform for group conversation and collaboration. Progent's Microsoft Teams and Teams Premium experts can assist your business to design an upgrade to Teams from Skype for Business and install, administer, and troubleshoot a cloud or hybrid implementation of Microsoft Teams. Progent can assist you to connect Teams with Microsoft 365 apps, Exchange Online, SharePoint, and your phone infrastructure.
Broad Experience with Microsoft's Popular Server Solutions
Progent's team of computer network consulting experts can help large businesses to plan, install, and manage major rollouts of key Microsoft technology by offering services such as Microsoft Active Directory and Microsoft Entra design, Exchange Server 2019 maintenance, MS Exchange 2016 Server migration, Microsoft Exchange 2013 configuration, Microsoft SharePoint Server 2019 design and installation, SharePoint Server 2013 design and installation, Teams and Teams Premium consulting, Microsoft Skype for Business Server management, plus SQL Server 2019 database administration and Microsoft SQL Server 2016 integration. Progent has worked with some of the world's biggest businesses to integrate solutions based on Microsoft servers and can provide branch office consulting services for enterprises with local offices in larger cities across the United States.
Design and Configuration Consulting for Meraki Indoor and Outdoor Wireless Access Points
Progent's Cisco Meraki wireless AP experts provide online and onsite support services to assist businesses of all sizes to design, install, manage, upgrade or repair Wi-Fi networks that include Cisco Meraki APs. Progent can help you to set up and manage Meraki-based wireless infrastructure for environments that range from a telecommuter's home or a branch office all the way to a campus or a multi-site enterprise. Progent can also help you to integrate additional Cisco products including switches, ASR routers and firewalls to build a seamless ecosystem that provides identical connectivity, performance, security, ease of management and availability for wired and wireless clients irrespective of their location or device. (Check out Cisco Meraki switches consulting and troubleshooting services.)
PC and Mobile Device Centralized Configuration Management Support
Progent offers Configuration Manager 2016 cloud integration, System Center 2012 Configuration Manager (SCCM 2012) design and deployment and Microsoft Intune expertise to centralize and simplify the administration of your PCs along with your Cloud-connected tablets and smartphones. Progent can assist you to upgrade smoothly to Configuration Manager 2016 from a legacy device and application management solution or help you to enhance your current SCCM 2016 ecosystem to support your evolving IT requirements.
Data Backup/Restore Consultants
Progent's backup experts can provide consulting support for a wide range of utilities and technologies that provide solutions for backing up Windows, Apple Mac, and Linux physical and virtual servers and workstations as well as notebooks and handhelds. Progent supports leading data protection products by providing services such as Altaro VM Backup consulting, Barracuda Backup and disaster recovery preparedness expertise, and DoubleTake/Carbonite integration. Progent also offers support for Acronis, Mozy, Retrospect, Time Machine, Symantec Backup Exec, BackupAssist Software, CrashPlan, and FLARs. For enterprises, Progent offers VMware Site Recovery Manager consulting. In addition, Progent's ProSight Data Protection Services (DPS) are offered to small and mid-sized businesses as an affordable and fully managed service for secure backup/disaster recovery (BDR).
Progent's 24x7 Ransomware Hot Line
Progent's Ransomware 24x7 Hot Line is intended to guide you to complete the time-critical first phase in responding to a ransomware attack by putting out the fire. Progent's online ransomware expert can assist businesses to locate and quarantine breached servers and endpoints and protect undamaged resources from being penetrated. If your system has been breached by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800. For details, visit Progent's Ransomware 24x7 Hot Line.
ProSight Enhanced Security Protection: Unified Endpoint Security
Progent's ProSight Enhanced Security Protection services deliver affordable multi-layer protection for physical servers and VMs, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and reacting to cyber threats from all vectors. ProSight ESP offers firewall protection, intrusion alarms, device management, and web filtering via cutting-edge technologies incorporated within a single agent managed from a single console. Progent's security and virtualization consultants can assist your business to plan and configure a ProSight ESP environment that addresses your company's unique needs and that allows you prove compliance with legal and industry information protection regulations. Progent will assist you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for urgent action. Progent can also assist your company to set up and test a backup and restore system such as ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous cyber attack like ransomware. Read more about Progent's
Contact a Progent Network Consultant
To find out how to access a Progent computer consultant for remote or onsite expertise, call