Expanding your at-home workforce may have a significant impact on network infrastructure, security, and company processes. Progent has 20 years of background assisting businesses of all sizes to design, configure, administer, optimize, and troubleshoot IT environments that incorporate work-from-home employees. Progent can assist your Oklahoma CIty company to pick the right tools and adhere to leading practices in building and maintaining a secure virtual solution for telecommuters that facilitates teamwork and delivers top value. Progent offers services that go from on demand expertise for helping you over challenging technical bottlenecks to full project management to help you successfully complete mission-critical initiatives.

Progent's consultants can help Oklahoma CIty, Oklahoma organizations to with any aspect of creating a high-functioning telecommuting ecosystem by providing network infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk augmentation, endpoint security, backup/restore solutions, and unified management.

IP Voice Integration for Telecommuters
Expanding the company PBX system to accommodate teleworkers is critical to maintaining a productive work-at-home solution. A broad range of cloud-based IP voice products are used by SMBs to support teleworkers. Many enterprises rely on Cisco's current or legacy products for IP voice solutions. Progent can help organizations of all sizes to design or maintain a remote VoIP environment that provides the versatility, convenience and protection needed for telecommuters. Progent's Cisco-certified CCIE IP Voice experts can provide advanced support to assist organizations optimize their existing Cisco IP voice environments to support an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers enterprise telephony capabilities to devices such as IP phones, media processing platforms, VoIP gateways, and multimedia applications used throughout the network. Unified Communications Manager manages additional mixed media services like unified messaging, video conferencing, and customer interaction networks. For more information about Progent's Cisco Unified CM or CUCM expertise, refer to Cisco Unified Communications Manager consultants.
  • CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent can help your company to support your existing CallManager environment or migrate smoothly to Cisco's current IP telephony solutions. To find out about Progent's expertise for CallManager and Cisco's other older IP voice products, see Cisco CallManager expertise.
  • Cisco IP Gateways provide connectivity with PSTN networks and with clients operating outside the corporate perimeter such as at-home workers. Progent offers consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 product lines as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration expertise.
  • Additional VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to update your WAN architecture to work with these solutions and provide online integration and troubleshooting services.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and managing a productive work-from-home environment for your Oklahoma CIty, Oklahoma organization, phone 1-800-993-9400 or go to Contact Progent.