For small company network systems located in the state of Ohio, Progent's Microsoft and Cisco certified technical team members can deliver online help and troubleshooting to solve your network systems troubles quickly and cost effectively. Progent has acquired top-notch skills, sophisticated tools, and support knowledge bases to identify and fix computer network problems without the high cost and delays normally associated with in-person technical service visits. In case your Ohio small business is located outside of the larger metro areas such as Columbus, Cleveland, Cincinnati, Toledo, Akron, or Dayton, your nearby network systems support choices may be limited in expertise, or unavailable during urgent situations. This can result in a network that is unstable or causing productivity loss due to technical problems going unresolved for too long. Progent's team of expert network consultants average more than ten years of real-world IT industry experience, in the trenches of network systems support, performing a large range of technical projects for a extensive range of clients. This means you get not only the technical expertise needed for the task, but a consultant with field proven methods for applying that expertise to provide excellent network solutions.

Consulting Expertise for System Center 2012 Virtual Machine Manager (SCVMM 2012)
Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consultants can help organizations of all sizes to manage, optimize and troubleshoot your existing SCVMM 2012 environment. Progent also offers SCVMM 2016 migration expertise to assist your organization to plan and execute an efficient migration from SCVMM 2012 to Virtual Machine Manager 2016 so you can take advantage of new assurance capabilities, more affordable VMM storage fabric, and other improvements. In addition, Progent can help you to upgrade to more modern releases of SCVMM such as System Center 2019 VMM and System Center 2022 VMM.

Microsoft SharePoint 2013 Support Services
Progent has been providing SharePoint support since the first product was published. Progent's SharePoint Server 2013 consultants can assist you to manage your existing SharePoint deployment or move up to a newer on-premises release of SharePoint or to SharePoint Online for a cloud-centric or hybrid configuration. For details on migrating, refer to SharePoint Server 2019 upgrade consulting.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) consultants and data leakage protection specialists can help businesses to configure Progent's ProSight Email Guard Security Gateway to enforce your content policies for monitoring the content of email messages and attachments and preventing users from sending sensitive or inappropriate information or spam. ProSight Email Guard's outbound email content filtering technology can also help avoid being blacklisted and stay in compliance with industry security standards and regulatory mandates such as HIPAA and Sarbanes-Oxley. Learn about the complete ProSight series of affordable network monitoring and management services for small and medium-size businesses.

Immediate Support for Urgent Problems
With Progent?s urgent remote computer support services, you can get instant support for problems that are causing lost productivity. Online support eliminates the lengthy delay and increased expense associated with in-person computer service. For ordinary network administration tasks, Progent?s remote support consultants can complete the majority of jobs within minutes of receiving a request, instead of requiring you to wait for hours for on-premises support to arrive.

Ransomware Forensics Analysis Services
Progent's ransomware forensics investigation services are aimed at tracking and describing the ransomware assault's storyline across the targeted network from beginning to end. Progent's ransomware forensics experts can capture the evidence of a ransomware assault and perform a comprehensive forensics analysis without disrupting the processes associated with business continuity and data recovery. You can use Progent's forensics report to combat future ransomware assaults, assist in the recovery of lost data, and comply with insurance and governmental mandates

Cisco WiFi Controller Integration and Support Consultants
Cisco's Catalyst wireless controllers simplify the administration of wireless LANs by unifying the provisioning and control of wireless APs, tuning wireless throughput by reducing the effect of radio frequency congestion, enhancing Wi-Fi availability with fast auto-failover, and strengthening security by identifying threats and analyzing network traffic according to user type and locale. Progent's Wi-Fi consultants can assist you to deploy Cisco wireless LAN controllers to manage and monitor wireless networks of all sizes. Progent can assist you to administer and debug your existing Cisco Wi-Fi environment or carry out a smooth transition to Cisco's latest wireless controller technology. For more information, see Catalyst wireless controller consulting services.

Stealth Penetration Testing Services
Stealth intrusion checking is a key component of any overall network security strategy. Progent's security experts can run extensive penetration tests without the knowledge of your company's internal network support staff. Stealth penetration testing shows whether existing security defense tools such as intrusion incident warnings and event log monitoring are properly set up and consistently observed. Progent can provide continuous automatic penetration testing to map your internal/external attack surface and to identify ways that exploitable vulnerabilities, unsafe configurations, stolen credentials, uninstalled patches, and dangerous product defaults can be chained together by threat actors into the multi-front attacks typical of modern variants of ransomware. Learn more about Progent's Stealth Penetration Evaluation Experts.

365 Total Backup (formerly Altaro O365 Backup) for Microsoft 365 Data Protection and Disaster Recovery
Microsoft 365 offers simple archiving but does not include integrated support for key data protection capabilities such as Exchange Online backups or long-term point-in-time data recovery for OneDrive for Business or SharePoint. Hornetsecurity's 365 Total Backup (previously called Altaro Office 365 Backup), delivers a feature-rich BDR solution for programmable backup and quick restoration of all your company's Microsoft 365 mailboxes, Microsoft Teams Chats, SharePoint sites, OneDrive for Business data, and the contents of Windows desktops and laptops. Progent is a certified Hornetsecurity/Altaro partner and offers ProSight Data Protection Services (DPS) 365 Total Backup to provide comprehensive management services for Hornetsecurity's 365 Total Backup product. ProSight DPS 365 Total Backup provides a low-cost backup-as-a-service (BaaS) solution that defends Microsoft 365 users against data loss or corruption resulting from user or system error, malicious corruption, and malware assaults such as ransomware. For details, visit ProSight DPS 365 Total Backup solutions for Microsoft 365.

After-hours Online Technical Support
Progent's low-priced after-hours remote support program provides clients 24x7 availability of remote support from Progent's Technical Response Center. Support services available beyond standard work hours include fixing issues with Microsoft-based servers, Windows desktop support, help with MS Office applications, network and system backup and recovery, and fundamental routing and switching help for Cisco networking products.

Contact a Progent Computer Support Expert
To learn how to access a Progent network support expert for remote or onsite support, phone 1-800-993-9400 or go to Online Computer Help.

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