For business networks located in the state of Ohio, Progent's Microsoft certified professionals can provide remote phone assistance and troubleshooting to fix your network troubles fast and cost effectively. Progent has developed world-class skills, sophisticated tools, and support knowledge bases to troubleshoot and resolve computer network problems while avoiding the high cost and time delays associated with onsite technical service calls. If your Ohio organization is located beyond the larger urban areas such as Columbus, Cleveland, Cincinnati, Toledo, Akron, or Dayton, your local computer network support choices may be limited in technical capability, or unavailable during a crisis. This can result in a network environment that is unusable or causing wasted time due to technical problems going unresolved for too long. Progent's team of seasoned network engineers average more than 12 years of real-world industry experience, in the trenches of network support, performing a broad variety of technical tasks for a extensive range of clients. This means you obtain not just the technical know how needed for the job, but a consultant with demonstrated methods for applying those skills to deliver excellent network solutions.

Ekahau-certified Wi-Fi Site Planning Experts
Progent's Ekahau-certified Wi-Fi network design consultants can help you to design, implement, optimize, manage and troubleshoot a Wi-Fi network customized for your facilities. Progent offers remote or on-premises support for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for onsite RF measurement, Ekahau Analyzer for debugging RF problems, Ekahau Insights for tracking the health of multiple Wi-Fi sites, and Ekahau Capture to capture Wi-Fi packets with the Ekahau Sidekick device in order to help wireless experts to identify and repair difficult Wi-Fi problems.

At-home Workforce Services
Progent has two decades of experience assisting small and medium-size businesses to plan, implement, optimize, administer, and debug IT networks that support teleworkers. To find out about Progent's support services for a remote workforce, go to at-home employees expertise.

ProSight IT Asset Management for Network Documentation
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, find and safeguard data related to your network infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs or domains. By updating and organizing your IT infrastructure documentation, you can eliminate up to 50% of time spent trying to find vital information about your IT network. ProSight IT Asset Management includes a common location for storing and sharing all documents related to managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether you?re making improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you need the instant you need it. Learn more about Progent's ProSight portfolio of managed IT services for small and mid-size businesses.

Consulting and Support Services for System Center 2012 Virtual Machine Manager
Progent's System Center 2012 Virtual Machine Manager consultants can assist organizations of all sizes to maintain, optimize and debug your current SCVMM environment. Progent can also provide SCVMM 2016 migration expertise to assist you to plan and implement a smooth upgrade from SCVMM 2012 to SCVMM 2016 in order to take advantage of stronger security features, high availability VMM storage options, and other enhancements. In addition, Progent can assist you to upgrade to more modern releases of SCVMM including System Center 2019 Virtual Machine Manager and System Center 2022 Virtual Machine Manager.

Expertise for Setting Up Multiple Public Cloud Services
Progent can assist your IT team to design and manage networks that incorporate resources from a mix of public clouds. Progent can provide a variety of cloud support services that include Azure hybrid cloud planning and deployment consulting, Amazon Web Services (AWS) cloud migration, Amazon Web Marketing Service (WMS) development, and Google Cloud Platform administration. For details, visit Progent's consulting experts in integrating and managing multiple clouds.

MySQL Software Development and DBA Support
Progent's MySQL software developers and database administrators can provide affordable online DBA or application development services and can assist businesses of all sizes to configure and support MySQL in a reliable network infrastructure that provides high levels of speed, scalability, and security. Progent also has proven skill helping companies port databases from an Oracle environment to MySQL.

iPhone and iPad Integration
Progent's iPhone and iPad integration consultants can provide cost-effective remote consulting to help your business to design, configure, and fix any facet of your iOS and Windows integration solution and is available for quick tasks to help you get past occasional technical roadblocks or long-term engagements to help you finish large-scale projects on schedule and within budget. Progent has experience in on-premises, cloud-based, or hybrid networks and can help you create or maintain a highly available, secure and scalable network infrastructure that aligns with your mode of computing. Progent can also provide remote and onsite training to help manage and use your iOS devices in a secure, collaborative environment that maximizes the strategic value of your IT system.

Windows Server 2022 Planning and Integration Support
Microsoft Windows Server 2022 builds on the architecture of Windows Server 2019 and associated products to offer improvements in key areas such as security in depth, integrated support in Microsoft Azure for major Windows Server applications, centralized management for hybrid datacenter and multi-cloud deployments, plus increased uptime for Azure-hosted virtual machines. Progent's Microsoft-certified Windows Server 2022 consultants can help your business to plan and implement a smooth migration to Windows Server 2022 using your current network model or a modified on-premises, cloud-hosted, or hybrid architecture. Progent's experts can assist you to evaluate the strategic value of moving to Microsoft Windows Server 2022 and can show you how to deploy Windows Server 2022's latest features like Hotpatching, DNS-over-HTTPS security, and Storage bus cache for standalone servers. For more information, see Microsoft Windows Server 2022 solution design and migration services.

Microsoft Windows 8.1 Administration and Troubleshooting and Migration
Progent's Microsoft-certified Windows 8.1 consultants can provide a range of technical services to help organizations of all sizes to maintain, administer, and repair environments that incorporate workstations, laptops, tablets, or Windows phones powered by Microsoft Windows 8.1. Progent's consultants also offer Windows 10 planning and migration support and Windows 11 deployment expertise.

Progent's Consulting and Training Support for Microsoft Office Desktop and Microsoft 365
Progent's Microsoft Office and Microsoft 365 consultants can assist companies of any size to incorporate Office desktop and Microsoft 365 apps such as Excel, Word, PowerPoint, Outlook, Access, Project and Publisher into a seamless productivity solution that provides quick return on investment and promotes improved business outcomes. Progent can assist you to integrate Microsoft Office or Microsoft 365 apps with one another and with other core Microsoft platforms including SharePoint Server, Exchange Server and SQL Server running on-premises or hosted in the cloud. Progent's consultants can also help you to fix compatibility problems with various versions of Office desktop and offers customized online Microsoft Office and Microsoft 365 instruction to individual users and groups.

64-bit Computing Migration Help
Progent?s 64-bit upgrade experts can help you to update your servers and workstations affordably from 32 bits to 64 bits. Progent can assist your company to calculate the costs and benefits of migrating to 64-bit computing, design an economical migration process that reduces business disruptions, and provide responsive remote help to assist you to configure 64-bit software and application programs on your existing computers. Progent's Microsoft-expert consultants can help your company to install the 64-bit editions of Microsoft platforms such as Microsoft Windows Server, SQL Server, Windows 10, and Office Excel.

Microsoft Windows Server 2019 Migration Support
Progent's Microsoft Gold-certified Windows Server 2019 consultants can assist your company to design and implement a cost-effective migration to Windows Server 2019 using a self-hosted deployment architecture or a hybrid deployment model that integrates cloud-hosted Windows Server on Azure with on-site Windows Server 2019. To learn more, visit Microsoft Windows Server 2019 migration consulting.

Google Cloud Platform (GCP) Integration Consulting
Progent's Google Cloud Platform (GCP) planning and integration experts offer affordable remote and onsite support to help organizations of any size to migrate all or part of their core network resources to Google Cloud Platform (GCP). This can reduce management hassle and hardware costs and allow access to Google's cutting edge AI and machine learning tools. Progent can help you with every phase of Google Cloud Platform integration including needs analysis, readiness evaluation, system design and review, testing, deployment, administration, performance tuning, licensing management, disaster recovery solutions, and security and compliance.

Citrix Certified XenServer Consulting Services
Progent's Citrix XenServer virtualization consultants can help you to understand the strategic benefits of XenServer as well as additional Citrix platforms, and can help you to plan, validate, implement, troubleshoot, and support a Citrix XenServer installation. Progent can also analyze your current Citrix technology environment and show you how to enhance resource utilization, performance, protection, availability, and recoverability.

Cisco Wireless IP Phone Solutions
Creating solutions with Cisco's wireless IP phones typically demands that you set up and optimize numerous components of your Wi-Fi infrastructure including APs, routers, wireless LAN controllers, and call management software. Progent's wireless IP phone configuration consultants offer remote and onsite support to help you build and maintain a Cisco wireless IP phone solution by providing services that range from troubleshooting the set up of an IP phone or access point to providing project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of an entire campus.

Planning Deployments of Cisco's Managed Switches
Progent's Cisco-certified CCIE network technology engineers can provide world-class online and onsite consulting and technical support for Cisco's Catalyst, Nexus and Meraki series of fixed and modular switches for environments that run the gamut from small or midsize organizations and campus LANs to enterprise data centers and ISPs. Progent can assist you to implement Cisco's continually improving switch technology to achieve the throughput, expandability, resilience, virtualization, security and ease of management needed by your organization. To learn about Progent's consulting and support services for Cisco's extensive family of Catalyst switches, refer to Cisco Catalyst switch consulting and support. To find out about Progent's consulting and support services for Cisco's Nexus line of switches, see Cisco Nexus switch consulting and support. To learn about Progent's support for Cisco Meraki switches, refer to Meraki switches integration.

Get in Touch with a Progent Computer Consultant
To see how to get in touch with a Progent network support expert for remote or onsite expertise, call 1-800-993-9400 or go to Remote Network Support.

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