New IT Technology and Progent IT Solutions

Microsoft introduced the Release 2 edition of Office Communications Server, Microsoft's platform for streamlining presence, instant messaging, remote conferencing, and IP-based calling. The most recent version of Microsoft Communications Server 2007 features enhancements that offer IT organizations more flexibility for supporting their communications system effectively while providing an extensible architecture for communications-enabled business activity.

To lower costs, increase efficiency, and promote collaboration, the new Release 2 of Office Communications Server 2007 permits dial-in audioconferencing to eliminate costly outside services with an in-house audioconferencing bridge that can be maintained along with an organization's overall communications infrastructure. Microsoft Communications Server 2007 also now permits desktop sharing, which enables users to share their PC seamlessly and launch calls and collaborate with others external to the company on Windows PC, Macintosh, or Linux platforms through a web connection. The latest release of Microsoft Office Communications Server 2007 also allows geographically scattered teams to collaborate by taking part in theme-based discussions that persist indefinitely. This application supplies users with an index of all available chat sessions and topics, automatically backs up chats in an XML file format that addresses auditing requirements, provides tools to look through the entire history of discussion on a specific topic, and offers filters and alerts to inform someone about new updates.

the new edition of Microsoft Office Communications Server 2007 also incorporates enhanced support for voice communications and mobile workers. The innovative attendant console allows receptionists or team secretaries to control phone calls and conferences on behalf of associates, set up workflows to route phone calls, and manage higher numbers of incoming calls via a user-friendly interface. A new SIP trunking capability enables businesses to reduce costs by establishing up a direct VoIP connection between an Internet phone service supplier and Microsoft Communications Server 2007 without needing in-house gateways. Also, Microsoft Office Communicator Mobile functionality has been extended to more platforms such as the Motorola RAZR, RIM Blackberry, and Windows Mobile.

How Progent's Microsoft-certified Consultants Can Assist Your Company to Integrate Microsoft Communications Server 2007
A Standard Edition Microsoft Communications Server manages all necessary services on a single Front End Server. The minimal expense in computer hardware and ease of management make this configuration is ideal for small and medium-sized companies and for remote offices. Microsoft Office Communications Server 2007 is based on Microsoft Windows Server and takes advantage of core Windows Server platforms like as Active Directory, Microsoft SQL Server, Operations Manager, and Exchange Server. With Office Communications Server 2007, you can add real-time collaboration features and presence to popular MS Office programs such as Outlook, Excel, and Microsoft Word. Presence information from your server can also be incorporated into productivity applications. Office Communications Server 2007 also serves as the presence mechanism for collaborative web sites and portals, providing presence and Instant Messaging access from within SharePoint Services sites.

Progent's Microsoft-certified professionals offer expert consulting services for all these technologies and can help you in designing and implementing a rollout of Microsoft Communications Server in order to optimize the productivity value of this communications platform. Progent can in addition help your company to upgrade from Live Communications Server 2005 to the Release 2 version of Office Communications Server.

Progent's IT professionals can assist your company to install Office Communications Server 2007 and integrate a range of Microsoft platforms to benefit from the presence, IM, and Voice over IP capabilities available with Microsoft Office Communications Server 2007:

Microsoft Windows Server 2008 Consulting
Progent provides a variety of Windows Server 2008 consulting and maintenance support that can assist small companies to get the most from Microsoft Windows Server 2008. Progent's Microsoft-certified consultants can assist your company to understand the ways Windows Server 2008 could enhance the productivity of your IT system so that you can cost-justify an upgrade. Progent can show you how to pilot Windows Server 2008 so that you can assess its stability, responsiveness, and operability running realistic applications. Progent can help with creating a rollout strategy, assess and improve your current network environment, document archiving and restoration procedures, analyze security architecture and policies, help in installing physical and virtualized servers, design high-availability solutions such as server clustering with Hyper-V, educate your in-house network administration team, and set up automated server and network monitoring processes to track system security and efficiency.

Microsoft Exchange Server Planning, Installation, and Troubleshooting Support
Progent's Microsoft certified consultants can show you how to define and deploy an efficient Exchange Server 2007 upgrade plan that minimizes productivity disruption, reduces ongoing service requirements, and makes your Exchange Server 2007 easy to manage. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and consulting services include expertise with the configuration of third-party enhancements of Microsoft Exchange 2007 Server and the design of unified messaging solutions based on Microsoft Exchange 2007 Server. Services feature complete incorporation with your business network, connectivity with mobile computing devices, automated tracking of performance and network security, spam protection, patch and revision control, Help Desk Call Center support, per-day backup, and full email administration services.

SharePoint Server 2007 Consulting and Support
Progent can provide assistance for planning, deploying, and maintaining successful Microsoft SharePoint Server solutions that will dramatically enhance key aspects of your company's information system including teamwork, intranet portal, enterprise search, forms-based business processes, delivery of actionable intelligence, and document control. Progent's Microsoft-certified consultants can help you to evaluate the business benefit for implementing Office SharePoint, deliver configuration and integration expertise, assist your business to configure SQL Server as a back-end database, enhance your network infrastructure, integrate your standard and custom business software to work with Office SharePoint Server 2007, create a comprehensive protection strategy that includes portal technology, and deliver remote and in-person repair and Help Desk services.

SQL Server 2008 Design and Support
Progent's SQL Server experts can help your small business installs Microsoft SQL Server 2008 properly, and that your SQL Server DBM solution is incorporated seamlessly with your business applications. Progent offers automated server tracking to ensure your corporate information system is working efficiently, and Progent's online Technical Response Center is available to offer rapid remediation for SQL database issues. Progent's certified network protection experts can evaluate your company-wide security processes and mechanisms and suggest improvements for more complete protection. Progent's programmers can assist you to create or customize business applications or web sites utilize information managed by SQL Server 2008.

Active Directory Support Services
Windows Active Directory requires extensive field experience to configure optimally across an enterprise. Progent's Microsoft qualified Active Directory experts are experts in planning, deploying, and troubleshooting sophisticated Microsoft Enterprise AD projects. Progent's fields of proven competence with Windows 2003 and 2008 Active Directory include replication problems, multi-domain partition design, repair of corrupted Active Directory objects, cleaning up residual beta software configuration objects in production AD environments, and repair of failed configurations of Active Directory and AD-associated programs.

PC Desktop Consulting and Support Services
Progent's Microsoft-certified desktop support experts can deliver a wide range of affordable consulting and support services to help your company to install, integrate, repair, and administer workstations and laptops powered by Microsoft Windows. Progent can provide on-premises or online technical support for individual desktop computers and handheld devices or work with your business to design and implement a large-scale rollout of the most current release of Microsoft Windows. Progent can also configure Microsoft Office or Microsoft Dynamics programs on your workstations so they integrate productively with other Microsoft programs, software from popular vendors, business servers, and key solutions throughout your network. Progent can also provide consultants and technical workers to assist you to prepare for and complete an office move or merger organized to produce minimal disruption of your productivity.

Wireless Solutions Consulting
Progent's consultants offer experience in a variety of disciplines related to mobile networking such as network architecture, Activesync, wireless protection, wireless email, Windows Mobile, Research in Motion Blackberry, and wireless software development. Progent's certified professionals can save your organization work and money by applying their wireless expertise to help you select and configure mobile connectivity technologies that fit the needs of your business. Progent can also optimize your network infrastructure so that wireless appliances work more reliably.

Urgent Online Technical Support
Progent's Technical Response Center provides national remote help for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Premier service experts offer phone help and remote direct computer access to isolate and resolve network problems quickly and economically. The breadth of technical experience available from Progent's team of country-wide support engineers makes it possible to escalate even the toughest network issues to competent experts as required.

To learn more details about Progent's consulting services for Office Communications Server, call 1-800-993-9400 or go to Contact Progent.