New IT Technology and Progent Solutions

Microsoft made available the R2 edition of Microsoft Office Communications Server 2007, Microsoft's platform for streamlining presence awareness, instant messaging, video conferencing, and Voice over IP. The newest edition of Microsoft Office Communications Server includes enhancements that offer IT managers more control for maintaining their communications infrastructure effectively while providing an expandable platform for communications-enabled work activity.

To reduce costs, improve productivity, and support teamwork, the new Release 2 of Office Communications Server permits dial-in conferencing to eliminate costly outside services with an in-house audioconferencing software bridge that is controlled as part of the overall communications environment. Office Communications Server also now features desktop sharing, which enables users to share their desktop transparently and launch calls and collaborate with others external to the company on PC, Mac, or Linux platforms through a Web-based interface. The latest edition of Office Communications Server 2007 also allows geographically scattered teams to collaborate by taking part in theme-based dialogues that persist indefinitely. This tool supplies participants with a list of all available chat sessions and topics, automatically backs up chats in a file format that addresses compliance regulations, delivers utilities to search the complete history of chat on a specific theme, and provides filters and alarms to notify someone of new updates.

the latest version of Office Communications Server 2007 also incorporates improved support for voice and mobile workers. The new attendant window permits receptionists or team secretaries to manage calls and conferences on behalf of associates, establish workflows to route phone calls, and manage larger volumes of incoming communications via a user-friendly interface. The Session Initiation Protocol trunking feature allows companies to reduce expenses by establishing up a straight-through VoIP connection between an IP phone service supplier and Microsoft Office Communications Server 2007 without needing on-premises VoIP gateways. Also, Office Communicator Mobile support now includes more platforms such as the Motorola RAZR, Blackberry, and Windows Mobile.

How Progent's Microsoft-certified Engineers Can Help Your Company to Integrate Microsoft Communications Server 2007
A Standard Edition Microsoft Office Communications Server 2007 hosts all necessary services on one physical Front End Server. The small expense in computer hardware and ease of management make this configuration is ideal for small and medium-sized companies and for remote offices. Microsoft Office Communications Server 2007 is powered by Microsoft Windows Server and takes advantage of core Windows Server technologies like as Active Directory, Microsoft SQL Server, Operations Manager, and Microsoft Exchange Server. With Office Communications Server 2007, you can add instant teamwork capabilities and presence to popular Office programs such as Microsoft Office Outlook, Microsoft Office Excel, and Microsoft Office Word. Presence awareness generated by the server can also be incorporated into line-of-business software. Microsoft Office Communications Server 2007 also serves as the presence engine for collaborative web sites and portals, providing presence awareness and Instant Messaging access from within Windows SharePoint sites.

Progent's Microsoft-certified engineers offer professional consulting support for all these areas and can help your company in planning and executing an installation of Microsoft Office Communications Server in order to maximize the business impact of this communications platform. Progent can in addition help you to migrate from Live Communications Server 2005 to the Release 2 version of Microsoft Office Communications Server 2007.

Progent's consultants can assist you to deploy Microsoft Office Communications Server 2007 and configure a range of Microsoft platforms to take advantage of the presence, Instant Messaging, and VoIP features available with Microsoft Office Communications Server:

Microsoft Windows Server 2008 Planning and Support
Progent provides a variety of Windows Server 2008 consulting and integration services that can help small organizations to take advantage of Microsoft Windows Server 2008. Progent's Microsoft-certified consultants can assist your company to understand the ways Windows Server 2008 could enhance the business value of your information network in order to rationalize an upgrade. Progent can help you pilot Windows Server 2008 in order to determine its reliability, responsiveness, and compatibility running realistic applications. Progent can help with creating a deployment strategy, evaluate and enhance existing network environment, document backup and recovery processes, evaluate security mechanisms and policies, help in installing actual and virtual servers, develop fault-tolerant strategies such as server and storage clustering with Hyper-V, train your in-house IT administration team, and set up proactive server monitoring operations to track your information system's security and performance.

Microsoft Exchange Server 2007 Planning, Configuration, and Maintenance Services
Progent's expert consultants can show you how to define and implement a smooth Microsoft Exchange 2007 upgrade strategy that avoids network disruption, simplifies long-term service demands, and makes your Microsoft Exchange Server 2007 easy to administer. Progent's Microsoft Exchange 2007 help, repair, and design offerings include assistance with the integration of outside vendor enhancements of Microsoft Exchange Server 2007 and the creation of unified messaging solutions powered by Exchange 2007 Server. Progent's services include integration with your network, connectivity with mobile communication devices, continual tracking of performance and security, spam filtering, patch and service pack control, Help Desk Call Center services, daily backup, and comprehensive email administration support.

SharePoint Server Consulting and Support
Progent can offer assistance for planning, configuring, and maintaining productive SharePoint Server solutions that will dramatically enhance key areas of your organization's IT network such as teamwork, web portal, corporate-wide search, forms-driven business processes, access to management information, and content management. Progent's Microsoft-certified consultants can assist you to evaluate the business case for deploying Office SharePoint, deliver setup and installation expertise, assist you to configure Microsoft SQL Server 2008 as a back-office database engine, enhance your network architecture, set up your off-the-shelf and specialized application programs to work with SharePoint Server, develop a comprehensive security strategy that incorporates portal solutions, and deliver online and on-site troubleshooting and Call Center support.

SQL Server Programming and Support
Progent's SQL Server consultants can make sure your small business configures SQL Server 2008 properly, and that your SQL-powered database system is incorporated thoroughly with your business applications. Progent offers automated server monitoring to ensure your corporate network is working efficiently, and Progent's online Help Desk is available to provide rapid solutions for SQL problems. Progent's certified network protection consultants can assess your business-wide security processes and technologies and recommend improvements for more complete protection. Progent's programmers can assist your company to create or personalize business programs or web sites rely on databases managed by SQL Server 2008.

Active Directory Support Services
Microsoft Windows Active Directory demands significant practical experience to integrate efficiently across a large corporation. Progent's Microsoft certified Active Directory engineers are experts in planning, deploying, and troubleshooting sophisticated Enterprise AD installations. Progent's fields of expertise with Windows 2003 and 2008 Active Directory include replication problems, multi-domain partition design, repair of corrupted Active Directory objects, dealing with legacy beta version configuration objects in online Active Directory systems, and repair of failed configurations of Active Directory and AD-integrated programs.

PC Desktop Support Services
Progent's certified desktop support consultants offer a broad range of affordable consulting and support services to assist you company to install, configure, repair, and manage desktop PCs and laptops powered by Microsoft Windows. Progent can provide onsite or online technical support for single desktop computers and moble devices or help you to plan and implement a network-wide migration to the most current version of Microsoft Windows. Progent can also install Office or Microsoft Dynamics business applications on your client PCs so they integrate productively with all Microsoft programs, products from popular vendors, SQL databases, and key services network-wide. Progent can also provide consultants and technical workers to assist your company to plan for and complete a site relocation or merger designed to produce the least possible disruption of your productivity.

Wireless and Mobility Technologies Consulting
Progent's professionals offer expertise in multiple disciplines related to mobile networking such as system infrastructure, wireless data synchronization, wireless security, mobile email, Microsoft Windows Mobile, Research in Motion Blackberry, and wireless application development. Progent's Microsoft and Cisco certified professionals can save your organization work and expense by using their wireless expertise to show you how to choose and configure mobile access solutions that fit the needs of your company. Progent can also optimize your IT architecture so that wireless PDAs perform better.

Emergency Online Troubleshooting
Progent's National Support Center offers national remote troubleshooting for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Certified service engineers provide phone help and remote secure network access to troubleshoot and repair technical problems quickly and affordably. The scope of technical experience represented by Progent's staff of nationwide service engineers makes it possible to escalate even the most difficult network issues to competent experts as needed.

To find out additional details concerning Progent's consulting support for Microsoft Communications Server 2007, phone 1-800-993-9400 or see Contact Progent.