New IT Technology and Progent IT Solutions

Microsoft unveiled the most recent version of Microsoft Office Communications Server, Microsoft's solution for streamlining presence awareness, IM infrastructure, web conferencing, and software-based VoIP. The newest edition of Microsoft Office Communications Server features improvements that give network administrators more flexibility for maintaining their communications infrastructure effectively while providing an expandable platform for communications-enabled business activity.

To reduce costs, increase efficiency, and promote collaboration, the new version of Microsoft Office Communications Server 2007 allows dial-in conferencing to replace expensive third-part services with an in-house audioconferencing bridge that can be administered as part of a company's current communications infrastructure. Microsoft Communications Server also now permits desktop sharing, which enables users to share their PC seamlessly and launch audio communications and collaborate with colleagues external to the company on Windows PC, Macintosh, or Linux-powered computers via a Web-based interface. The latest edition of Office Communications Server 2007 also enables geographically dispersed teams to collaborate by participating in topic-based discussions that persist indefinitely. This tool provides participants with an index of all active discussion sessions and themes, automatically archives discussions in an XML format that meets auditing requirements, provides tools to look through the entire history of chat on a specific topic, and offers filters and alerts to notify people of new posts.

the latest version of Microsoft Office Communications Server 2007 also incorporates enhanced support for voice communications and mobile workers. The innovative attendant console permits receptionists or team administrators to manage calls and conferences on behalf of other users, establish processes to route calls, and handle larger numbers of incoming calls via a user-friendly interface. A new SIP trunking feature enables businesses to reduce costs by establishing up a direct VoIP connection between an Internet telephony service supplier and Office Communications Server 2007 without needing on-premises gateways. In addition, Microsoft Office Communicator Mobile support now includes more device platforms including the Nokia S40, Blackberry, and Windows Mobile.

How Progent's Microsoft-certified Consultants Can Assist You to Benefit from Office Communications Server 2007
A Standard Edition Microsoft Office Communications Server 2007 manages all required services on one physical Front End Server. The small investment in computer hardware and ease of administration make this configuration is optimal for small and medium-sized businesses and for branch offices. Office Communications Server relies on Microsoft Windows Server and taps into powerful Windows Server technologies like as Active Directory, Microsoft SQL Server, System Center Operations Manager, and Microsoft Exchange Server. With Office Communications Server 2007, you can add instant collaboration capabilities and presence awareness to popular Office applications like as Microsoft Office Outlook, Microsoft Office Excel, and Word. Presence information generated by your server can also be incorporated into productivity applications. Microsoft Office Communications Server 2007 also serves as the presence mechanism for collaborative sites and portals, delivering presence and IM access from within SharePoint sites.

Progent's Microsoft-certified engineers offer professional technical services for all these technologies and can assist your company in designing and executing an installation of Microsoft Communications Server so as to maximize the business impact of this IM, presence, and VoIP platform. Progent can also assist you to migrate from Live Communications Server 2005 to the current version of Office Communications Server.

Progent's IT professionals can help your company to deploy Microsoft Communications Server and configure a range of Microsoft platforms to take advantage of the presence awareness, Instant Messaging, and Voice over IP capabilities available with Microsoft Communications Server 2007:

Windows Server 2008 Planning and Support
Progent provides a range of Windows Server 2008 planning and maintenance services that can help small companies to benefit from Windows Server 2008. Progent's Microsoft-certified engineers can help your company to evaluate the ways Windows Server 2008 could enhance the business value of your IT system in order to cost-justify an upgrade. Progent can help you test Microsoft Windows Server 2008 in order to assess its stability, responsiveness, and operability running realistic workloads. Progent can assist with creating a rollout strategy, assess and improve existing network infrastructure, document backup and recovery procedures, analyze security architecture and guidelines, help in setting up physical and virtualized machines, develop fault-tolerant solutions including server and storage clustering, train your internal network administration staff, and deploy automated server monitoring processes to track your information system's protection and efficiency.

Microsoft Exchange Server 2007 Design, Configuration, and Maintenance Services
Progent's expert consultants can show you how to define and deploy a smooth Microsoft Exchange 2007 migration plan that minimizes productivity downtime, simplifies long-term service demands, and makes your Microsoft Exchange 2007 Server easy to administer. Progent's Exchange Server 2007 help, repair, and design services include assistance with the integration of outside vendor add-ons to Microsoft Exchange Server 2007 and the creation of unified messaging implementations powered by Microsoft Exchange 2007 Server. Services feature integration with your business network, access to handheld computing products, continual monitoring of efficiency and security, spam protection, patch and service pack management, Contact Center services, daily data backup, and full messaging administration services.

Office SharePoint Server 2007 Integration Services
Progent can offer help for planning, configuring, and maintaining successful Microsoft Office SharePoint Server solutions that will significantly enhance key aspects of your information system such as teamwork, web portal, enterprise search, forms-driven business operations, delivery of actionable intelligence, and content management. Progent's Microsoft-qualified engineers can assist you to assess the business case for adopting SharePoint Server 2007, provide configuration and integration expertise, assist your business to set up Microsoft SQL Server as a back-office database engine, enhance your network architecture, integrate your standard and specialized business programs to work with Office SharePoint Server 2007, develop a company-wide security plan that incorporates portal solutions, and provide online and in-person troubleshooting and Help Desk Call Center services.

SQL Server 2008 Consulting Services
Progent's SQL Server consultants can help your small business installs SQL 2008 properly, and that your SQL-based database solution is incorporated seamlessly with your business applications. Progent can provide 24x7 server tracking to make sure your business information system is always available, and Progent's remote Help Desk is available to provide rapid solutions for SQL problems. Progent's certified data security consultants can assess your business-wide security processes and technologies and recommend enhancements for more complete protection. Progent's application developers can assist you to create or personalize line-of-business applications or eCommerce sites rely on information controlled by SQL Server.

Active Directory Consulting and Support Services
Microsoft Windows Active Directory demands significant practical experience to configure optimally across a large corporation. Progent's Microsoft qualified Active Directory experts are experienced in planning, deploying, and maintaining sophisticated Enterprise AD installations. Progent's fields of proven competence with Windows 2003 and 2008 AD include replication issues, multi-domain partition configurations, repair of corrupted Active Directory objects, cleaning up residual legacy version configuration objects in online Active Directory environments, and repair of unsuccessful configurations of Active Directory and AD-integrated programs.

Desktop Support Services
Progent's certified desktop support experts can deliver a broad range of cost-effective consulting and support services to assist you business to deploy, integrate, troubleshoot, and administer desktop PCs and notebooks based on Windows. Progent can provide onsite or online technical support for single PCs and moble devices or help your business to design and carry out a network-wide rollout of the newest release of Microsoft Windows. Progent can also install Microsoft Office or Microsoft Dynamics applications on your workstations so they integrate productively with other Microsoft programs, products from popular publishers, SQL databases, and line-of-business services throughout your network. Progent can also supply consultants and technicians to help you to prepare for and complete a company relocation or merger designed to cause minimal interruption to your productivity.

Wireless Technologies Support
Progent's professionals offer expertise in multiple technologies related to mobile networking including system topology, Activesync, wireless protection, wireless e-mail, Microsoft Windows Mobile, Research in Motion Blackberry, and wireless software programming. Progent's certified experts can save your organization time and expense by applying their wireless expertise to show you how to select and configure wireless networking solutions that fit the needs of your business. Progent can also tune your IT infrastructure so that wireless PDAs perform better.

Urgent Online Troubleshooting
Progent's Technical Response Center offers nationwide remote help for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Certified support engineers provide phone help and online direct network access to troubleshoot and repair network problems rapidly and economically. The scope of technical expertise available from Progent's staff of nationwide service professionals allows Progent to escalate even the most difficult network issues to qualified specialists as required.

For more details concerning Progent's consulting and support services for Office Communications Server, phone 1-800-993-9400 or see Contact Progent.