New IT Technology and Progent Business Solutions
Microsoft Delivers Latest Release of Office Communications Server
Microsoft announced the latest version of Office Communications Server, Microsoft's platform for streamlining presence, instant messaging, video conferencing, and IP-based calling. The R2 edition of Microsoft Office Communications Server includes enhancements that give IT managers more versatility for supporting their communications infrastructure effectively while providing an extensible platform for collaborative work processes.
To reduce expenses, increase efficiency, and enhance teamwork, the latest release of Office Communications Server permits dial-in audioconferencing to replace costly outside services with an on-premises conferencing software bridge that can be controlled as part of a company's current communications environment. Office Communications Server 2007 Release 2 also now permits desktop sharing, which enables workers to share their desktop transparently and initiate calls and cooperate with others outside the company on Windows PC, Apple Mac, or Linux-powered platforms via a web connection. The latest version of Microsoft Office Communications Server also allows geographically scattered teams to collaborate by participating in topic-based dialogues that persist indefinitely. This tool supplies users with an index of all active chat rooms and topics, automatically backs up chats in a format that meets auditing regulations, delivers utilities to search the complete record of discussion on a specific topic, and offers filters and alarms to inform people about new updates.
Release 2 of Microsoft Communications Server 2007 also incorporates enhanced support for voice communications and mobility. The new attendant window permits receptionists or group administrators to control phone calls and conferences for other users, establish workflows to direct calls, and manage higher numbers of incoming communications via a user-friendly console. A new Session Initiation Protocol trunking feature enables businesses to reduce costs by setting up a direct Voice over IP connection between an IP telephony service supplier and Office Communications Server 2007 without needing in-house VoIP gateways. Also, Microsoft Office Communicator Mobile functionality now includes new platforms such as the Motorola RAZR, Blackberry, and Windows Mobile.
How Progent's Microsoft-certified Engineers Can Assist Your Company to Benefit from Office Communications Server 2007 Release 2
A Standard Edition Office Communications Server 2007 manages all necessary services on a single Front End Server. The minimal investment in computer hardware and ease of administration make this version is ideal for small and mid-sized companies and for remote offices. Microsoft Communications Server 2007 is based on Windows Server and taps into powerful Windows platforms like as Active Directory, Microsoft SQL Server, System Center Operations Manager, and Microsoft Exchange Server. With Microsoft Office Communications Server, you can incorporate instant collaboration capabilities and presence to ubiquitous Microsoft Office applications such as Outlook, Excel, and Microsoft Word. Presence information generated by the server can also be added to productivity applications. Microsoft Communications Server also serves as the presence engine for team web sites and portals, delivering presence and IM access from within Windows SharePoint sites.
Progent's Microsoft-certified professionals can provide professional technical services for all these areas and can help you in planning and executing a rollout of Office Communications Server 2007 so as to maximize the productivity impact of this IM, presence, and VoIP platform. Progent can also assist you to migrate from Microsoft Live Communications Server to the latest edition of Microsoft Office Communications Server 2007.
Progent's consultants can assist you to install Office Communications Server 2007 and integrate a range of Microsoft technologies to benefit from the presence awareness, IM, and VoIP capabilities enabled by Microsoft Office Communications Server:
Windows Server 2008 Planning and Support
Progent provides a variety of Windows Server 2008 planning and maintenance services that can assist small companies to get the most from Microsoft Windows Server 2008. Progent's Microsoft-certified consultants can help you to understand the areas where Windows Server 2008 could enhance the productivity of your information network in order to cost-justify a migration. Progent can help you test Windows Server 2008 in order to assess its reliability, responsiveness, and compatibility running realistic workloads. Progent can help with creating a rollout strategy, evaluate and improve existing network infrastructure, develop backup and restoration processes, analyze security architecture and policies, help in setting up actual and virtualized machines, design high-availability solutions including server clustering, educate your internal network management team, and set up automated round-the-clock monitoring processes to ensure system security and performance.
Microsoft Exchange Server 2007 Design, Installation, and Troubleshooting Services
Progent's Microsoft certified support team can show you how to design and deploy an efficient Exchange Server 2007 migration strategy that minimizes productivity disruption, reduces ongoing service requirements, and makes your Exchange 2007 Server easy to manage. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and design offerings include expertise with the configuration of outside vendor add-ons to Microsoft Exchange 2007 Server and the creation of unified messaging implementations based on Exchange 2007 Server. Progent's services include integration with your network, access to handheld communication devices, continual monitoring of performance and security, spam and virus protection, patch and revision management, Help Desk services, per-day data backup, and full messaging management services.
Microsoft Office SharePoint Server 2007 Integration Services
Progent can provide expertise for designing, configuring, and managing successful SharePoint Server installations that can dramatically improve important aspects of your company's IT system including teamwork, intranet portal, corporate-wide search, forms-based business processes, delivery of business intelligence, and document control. Progent's Microsoft-certified engineers can assist you to assess the business case for implementing SharePoint Server, deliver setup and installation support, help your business to set up Microsoft SQL Server as a back-end database engine, enhance your network infrastructure, set up your off-the-shelf and custom business programs to operate with Microsoft SharePoint Server, develop a comprehensive security plan that incorporates portal solutions, and deliver online and on-site repair and Help Desk support.
SQL Server Consulting Services
Progent's SQL Server engineers can help your business configures SQL 2008 properly, and that your SQL-powered RDBM solution is integrated seamlessly with your applications. Progent can provide 24x7 network tracking to ensure your corporate network is healthy, and Progent's remote Technical Response Center is ready to offer quick resolutions for SQL problems. Progent's certified computer protection engineers can evaluate your business-wide security policies and technologies and recommend improvements for more complete protection. Progent's developers can assist your company to create or customize line-of-business programs or web sites rely on information controlled by Microsoft SQL Server 2008.
Active Directory Consulting and Support Services
Windows Active Directory requires significant practical experience to integrate optimally across an enterprise. Progent's Microsoft qualified Active Directory consultants are experienced in planning, integrating, and supporting sophisticated Microsoft Enterprise AD installations. Progent's fields of expertise with Windows 2003 and 2008 AD include replication issues, multi-domain partition design, correcting corrupted AD objects, cleaning up legacy beta software configuration objects in production Active Directory systems, and fixing unsuccessful configurations of AD and AD-associated applications.
PC Desktop Support Services
Progent's Microsoft-certified desktop support consultants offer a broad range of cost-effective support services to help your company to deploy, configure, repair, and administer workstations and notebooks powered by Windows. Progent can offer onsite or online assistance for individual desktop computers and handheld devices or work with your business to plan and carry out a large-scale rollout of the latest release of Windows. Progent can also configure Microsoft Office or Microsoft Dynamics programs on your workstations so they integrate efficiently with all Microsoft applications, products from popular publishers, SQL databases, and key services throughout your network. Progent can also provide consultants and technicians to help your company to prepare for and implement a company move or consolidation designed to produce the least possible disruption of your business.
Wireless and Mobility Technologies Integration
Progent's professionals provide experience in multiple disciplines relevant to mobile connectivity including system infrastructure, Activesync, wireless security, wireless e-mail, Microsoft Windows Mobile, RIM Blackberry, and wireless software development. Progent's Microsoft and Cisco certified experts can save your organization work and money by applying their wireless experience to show you how to select and integrate wireless connectivity technologies that make sense for your business. Progent can also optimize your IT architecture so that mobile handhelds perform better.
Emergency Remote Troubleshooting
Progent's National Support Center offers nationwide remote troubleshooting for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Premier service engineers offer telephone help and remote direct network connection to isolate and repair technical problems rapidly and affordably. The breadth of technical expertise represented by Progent's team of nationwide service engineers allows Progent to escalate even the most difficult network issues to appropriate experts as needed.
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