New IT Technology and Progent IT Solutions

Microsoft debuted the newest version of Office Communications Server, Microsoft's solution for streamlining presence, instant messaging, remote conferencing, and Voice over IP. The Release 2 version of Microsoft Office Communications Server includes improvements that offer IT managers more versatility for maintaining their communications system efficiently while representing an extensible platform for communications-enabled business activity.

To reduce costs, improve productivity, and enhance collaboration, the new Release 2 of Microsoft Communications Server 2007 allows phone audioconferencing to replace expensive third-part services with an in-house audioconferencing software bridge that can be administered along with the existing communications infrastructure. Office Communications Server also now permits desktop sharing, which enables workers to share their desktop transparently and launch calls and team up with colleagues outside the organization on PC, Apple Mac, or Linux-powered computers via a web connection. The new version of Microsoft Office Communications Server 2007 also allows geographically scattered teams to collaborate by taking part in topic-based discussions that extend indefinitely. This tool supplies users with an index of all available chat sessions and topics, automatically archives chats in a format that addresses auditing regulations, delivers tools to search the complete record of discussion on a specific topic, and provides filters and alerts to notify people about recent updates.

Release 2 of Office Communications Server 2007 also incorporates improved support for voice communications and mobile workers. The new attendant console allows receptionists or group administrators to control calls and conferences for associates, set up workflows to route phone calls, and manage larger volumes of incoming calls via a user-friendly console. A new Session Initiation Protocol trunking feature allows companies to reduce expenses by setting up a straight-through Voice over IP interface between an IP telephony service supplier and Microsoft Office Communications Server without requiring in-house gateways. Also, Office Communicator Mobile support now includes more platforms including the Nokia S40, Blackberry, and Windows Mobile.

How Progent's Microsoft-certified Consultants Can Help You to Deploy Office Communications Server 2007 Release 2
A Standard Edition Office Communications Server 2007 manages all required services on one physical Front End Server. The small expense in hardware and simplicity of administration make this version is optimal for small and mid-sized companies and for branch offices. Microsoft Office Communications Server relies on Windows Server and taps into powerful Windows technologies like as Active Directory, Microsoft SQL Server, Operations Manager, and Microsoft Exchange Server. With Microsoft Office Communications Server 2007, you can add instant teamwork features and presence to ubiquitous MS Office programs like as Microsoft Office Outlook, Excel, and Microsoft Office Word. Presence information generated by the server can also be integrated into line-of-business applications. Microsoft Office Communications Server 2007 also acts as the presence engine for collaborative web sites and portals, delivering presence and IM access from within Windows SharePoint Services sites.

Progent's Microsoft-certified engineers offer expert consulting support for all these technologies and can help your company in planning and implementing a deployment of Microsoft Communications Server 2007 in order to maximize the productivity value of this communications platform. Progent can in addition assist you to migrate from Live Communications Server 2005 to the Release 2 version of Microsoft Office Communications Server.

Progent's consultants can help you to install Office Communications Server 2007 and configure a range of Microsoft platforms to take advantage of the presence awareness, Instant Messaging, and VoIP capabilities enabled by Office Communications Server:

Microsoft Windows Server 2008 Expertise
Progent provides a range of Microsoft Windows Server 2008 consulting and maintenance services that can help small companies to get the most from Windows Server 2008. Progent's Microsoft-certified engineers can help your company to understand the areas where Microsoft Windows Server 2008 could enhance the productivity of your network in order to rationalize an upgrade. Progent can help you test Microsoft Windows Server 2008 so that you can determine its stability, throughput, and operability handling realistic applications. Progent can help with creating a deployment strategy, evaluate and improve existing network environment, document archiving and restoration processes, analyze security architecture and policies, help in installing physical and virtual machines, design high-availability solutions including server and storage clustering with Hyper-V, train your in-house network administration team, and set up proactive server and network monitoring operations to track system protection and performance.

Exchange Server Planning, Setup, and Troubleshooting Support
Progent's expert consultants can show you how to design and implement a smooth Exchange Server 2007 upgrade plan that minimizes network disruption, simplifies long-term support requirements, and makes your Exchange Server 2007 easy to administer. Progent's Exchange 2007 help, repair, and consulting services include assistance with the configuration of third-party enhancements of Exchange 2007 Server and the design of unified messaging solutions based on Exchange Server 2007. Progent's services feature integration with your network, connectivity with mobile communication products, continual monitoring of efficiency and security, spam filtering, security update and service pack control, Helpdesk services, daily backup, and full email administration services.

SharePoint Server 2007 Help
Progent can offer assistance for planning, configuring, and managing successful Microsoft SharePoint Server solutions that can dramatically enhance key areas of your company's IT environment including collaboration, intranet portal, corporate-wide search, forms-driven business processes, delivery of actionable information, and content control. Progent's Microsoft-certified engineers can help you to evaluate the business case for deploying SharePoint Server 2007, deliver setup and installation expertise, help you to set up Microsoft SQL Server 2008 as a back-office database engine, optimize your network infrastructure, integrate your standard and specialized business software to operate with Microsoft SharePoint Server, develop a company-wide security plan that includes web portal technology, and provide remote and on-premises repair and Call Center support.

SQL Server Programming and Support
Progent's SQL Server engineers can make sure you installs SQL Server 2008 efficiently, and that your SQL Server data management solution is incorporated seamlessly with your business applications. Progent offers automated server tracking to make sure your corporate information system is healthy, and Progent's remote Help Desk Call Center is available to provide fast solutions for SQL problems. Progent's certified data security engineers can evaluate your company-wide security policies and technologies and suggest improvements for better regulatory compliance. Progent's application developers can help your company to create or customize line-of-business programs or web sites utilize databases managed by Microsoft SQL Server.

Windows Active Directory Consulting and Support Services
Windows Active Directory requires significant hands-on experience to integrate optimally across a large corporation. Progent's Microsoft certified Active Directory engineers are experienced in planning, integrating, and supporting sophisticated Enterprise Active Directory projects. Progent's areas of proven competence with Microsoft Windows 2003 and 2008 Active Directory include replication problems, multi-domain partition design, correcting corrupted Active Directory objects, dealing with residual beta software configuration objects in online AD environments, and repair of failed installations of Active Directory and Active Directory-integrated programs.

PC Desktop Consulting and Support Services
Progent's certified desktop support experts can deliver a broad array of cost-effective services to help you business to install, integrate, repair, and administer workstations and laptops based on Windows. Progent can offer onsite or online help for individual desktop computers and handheld devices or help your business to design and carry out a network-wide rollout of the latest version of Microsoft Windows. Progent can also configure Office or Microsoft Dynamics applications on your client PCs so they communicate efficiently with other Microsoft programs, software from third-party vendors, database servers, and key services network-wide. Progent can also supply engineers and technical workers to assist your company to prepare for and implement a company relocation or merger designed to cause the least possible disruption of your business.

Wireless Technologies Consulting
Progent's professionals provide expertise in multiple disciplines relevant to mobile connectivity such as network architecture, Activesync, wireless security, mobile e-mail, Microsoft Windows Mobile, Research in Motion Blackberry, and wireless software development. Progent's certified experts can save your organization work and money by applying their wireless experience to show you how to choose and configure wireless networking solutions that fit the needs of your company. Progent can also tune your IT architecture so that mobile data devices work better.

Urgent Remote Troubleshooting
Progent's National Support Center provides national remote troubleshooting for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Premier support experts offer phone help and remote direct network connection to troubleshoot and repair technical problems rapidly and affordably. The breadth of IT experience available from Progent's team of nationwide support professionals allows Progent to escalate even the toughest problems to competent experts as needed.

For more information about Progent's consulting expertise for Microsoft Communications Server, phone 1-800-993-9400 or refer to Contact Progent.