New IT Technology and Progent Business Solutions

Microsoft began shipping the latest version of Office Communications Server 2007, Microsoft's solution for managing presence awareness, IM infrastructure, remote conferencing, and IP-based calling. The latest edition of Office Communications Server 2007 includes enhancements that give IT organizations additional control for supporting their communications infrastructure effectively while providing an expandable architecture for collaborative business processes.

To reduce costs, increase efficiency, and support collaboration, the latest edition of Microsoft Office Communications Server permits dial-in conferencing to replace costly outside services with an on-premises audioconferencing software bridge that can be administered as part of a company's current communications infrastructure. Microsoft Communications Server also now permits desktop sharing, which enables workers to share their desktop seamlessly and initiate calls and team up with colleagues outside the company on Windows PC, Apple Mac, or Linux computers via a Web-based interface. The new version of Microsoft Office Communications Server 2007 also enables geographically scattered teams to collaborate by participating in theme-based discussions that extend indefinitely. This tool provides users with an index of all active chat sessions and themes, automatically archives discussions in an XML file format that meets compliance requirements, provides tools to search the complete record of discussion on a given topic, and offers filters and alarms to inform people about new posts.

the new edition of Microsoft Office Communications Server also includes improved support for voice communications and mobility. The innovative attendant window permits receptionists or group secretaries to manage phone calls and conferences for associates, establish processes to route phone calls, and handle larger volumes of incoming communications via a user-friendly console. A new Session Initiation Protocol trunking feature enables companies to cut expenses by establishing up a direct Voice over IP connection between an IP phone service supplier and Microsoft Office Communications Server 2007 without requiring in-house gateways. In addition, Microsoft Office Communicator Mobile support has been extended to new platforms such as the Nokia S40, RIM Blackberry, and Windows Mobile.

How Progent's Microsoft-certified Engineers Can Help You to Integrate Microsoft Office Communications Server
A Standard Edition Office Communications Server 2007 hosts all required services on a single Front End Server. The minimal expense in computer hardware and ease of administration make this version is ideal for small and mid-sized organization and for remote offices. Microsoft Office Communications Server is powered by Microsoft Windows Server and taps into powerful Windows technologies such as Active Directory, SQL Server, System Center Operations Manager, and Microsoft Exchange Server. With Microsoft Office Communications Server, you can incorporate instant collaboration capabilities and presence awareness to ubiquitous Microsoft Office programs such as Microsoft Office Outlook, Microsoft Office Excel, and Microsoft Word. Presence information from the server can also be integrated into productivity software. Microsoft Office Communications Server 2007 also serves as the presence engine for team web sites and portals, delivering presence awareness and IM access from within Windows SharePoint Services sites.

Progent's Microsoft-certified professionals can provide professional technical services for all these areas and can help you in planning and executing a deployment of Microsoft Office Communications Server in order to maximize the productivity value of this communications solution. Progent can also assist your company to upgrade from Microsoft Live Communications Server to the current version of Microsoft Office Communications Server.

Progent's IT professionals can assist your company to install Office Communications Server 2007 and configure a range of Microsoft technologies to benefit from the presence awareness, Instant Messaging, and VoIP features available with Microsoft Office Communications Server 2007:

Microsoft Windows Server 2008 Consulting
Progent offers a range of Microsoft Windows Server 2008 planning and maintenance services that can help small companies to take advantage of Windows Server 2008. Progent's Microsoft-certified engineers can help your company to understand the ways Microsoft Windows Server 2008 could enhance the business value of your information network so that you can cost-justify an upgrade. Progent can help you test Windows Server 2008 in order to determine its reliability, speed, and compatibility running realistic applications. Progent can assist with developing a deployment plan, assess and enhance existing network infrastructure, develop archiving and recovery procedures, analyze security mechanisms and policies, help in setting up physical and virtualized servers, develop high-availability solutions such as failover server clustering with Hyper-V, train your internal IT administration team, and deploy automated round-the-clock monitoring processes to track your information system's protection and efficiency.

Microsoft Exchange Server 2007 Planning, Installation, and Troubleshooting Services
Progent's Microsoft certified support team can show you how to design and deploy an efficient Exchange Server 2007 migration plan that minimizes network disruption, reduces ongoing service requirements, and makes your Exchange 2007 Server easy to administer. Progent's Microsoft Exchange Server 2007 support, repair, and design offerings include expertise with the configuration of third-party add-ons to Exchange 2007 Server and the creation of unified messaging implementations powered by Microsoft Exchange Server 2007. Services include complete incorporation with your business network, connectivity with handheld computing products, automated monitoring of efficiency and network security, spam filtering, security update and revision control, Helpdesk services, per-day backup, and comprehensive messaging management support.

Office SharePoint Server Help
Progent can provide expertise for planning, deploying, and managing successful Microsoft SharePoint Server solutions that will dramatically improve important aspects of your organization's IT environment including collaboration, intranet portal, enterprise search, forms-based business operations, delivery of management intelligence, and document control. Progent's Microsoft-certified engineers can help you to assess the business case for adopting SharePoint Server 2007, deliver setup and installation support, assist your business to set up SQL Server as a back-end database, optimize your network infrastructure, set up your off-the-shelf and custom business programs to work with Microsoft SharePoint Server, create a comprehensive security strategy that includes portal technology, and deliver online and on-premises repair and Help Desk services.

Microsoft SQL Server 2008 Design and Support
Progent's SQL Server consultants can make sure your organization configures Microsoft SQL Server 2008 efficiently, and that your SQL-based RDBM system is integrated thoroughly with your applications. Progent can provide 24x7 network tracking to ensure your corporate information system is always available, and Progent's remote Help Desk Call Center is available to offer rapid resolutions for SQL problems. Progent's certified computer protection engineers can evaluate your business-wide security processes and technologies and suggest improvements for better regulatory compliance. Progent's programmers can assist you to create or personalize business applications or eCommerce sites rely on databases managed by SQL Server 2008.

Active Directory Support Services
Windows Active Directory requires extensive practical experience to configure efficiently across an enterprise. Progent's Microsoft qualified Active Directory experts are skilled in planning, integrating, and maintaining complex Enterprise Active Directory installations. Progent's areas of proven competence with Microsoft Windows 2003 and 2008 Active Directory include replication problems, multi-domain partition design, correcting corrupted AD objects, dealing with legacy beta version configuration objects in production Active Directory systems, and fixing failed installations of AD and Active Directory-integrated programs.

PC Desktop Support Services
Progent's certified desktop support consultants can deliver a wide array of affordable support services to help you company to install, configure, troubleshoot, and manage workstations and notebooks powered by Windows. Progent can provide onsite or online help for individual PCs and moble devices or help your business to plan and implement a company-wide migration to the latest release of Microsoft Windows. Progent can also install Office or Microsoft Dynamics applications on your client PCs so they integrate efficiently with all Microsoft programs, software from popular vendors, SQL databases, and line-of-business solutions network-wide. Progent can also provide consultants and technicians to help you to prepare for and complete an office move or consolidation designed to produce minimal disruption of your business.

Wireless Technologies Planning and Support
Progent's professionals provide experience in a variety of disciplines related to mobile networking including system architecture, wireless data synchronization, wireless protection, wireless email, Windows Mobile, Research in Motion Blackberry, and wireless software programming. Progent's Microsoft and Cisco certified professionals can save your organization work and money by applying their wireless background to help you choose and configure wireless access technologies that make sense for your company. Progent can also tune your IT architecture so that mobile data devices work better.

Emergency Remote Troubleshooting
Progent's Technical Response Center provides nationwide remote help for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-Certified service professionals provide phone help and remote direct computer access to isolate and resolve technical problems quickly and economically. The breadth of technical experience available from Progent's team of country-wide service professionals allows Progent to escalate even the toughest network issues to competent experts as required.

For more details about Progent's support services for Office Communications Server, phone 1-800-993-9400 or see Contact Progent.