Enlarging your telecommuter workforce can have a significant impact on IT architecture, cybersecurity, and company workflows. Progent has two decades of background assisting businesses of all sizes to plan, configure, administer, optimize, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your Oakland company to select the appropriate tools and adhere to leading practices in building and operating a safe virtual solution for telecommuters that promotes teamwork and delivers maximum business value. Progent offers services ranging from on demand expertise for helping you past occasional technical roadblocks to comprehensive project management or co-management to help you carry out mission-critical tasks.

Progent can help Oakland, California businesses to with any facet of building a high-performing work-from-home environment by providing network infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud integration, Help Desk services, endpoint security, backup/restore solutions, and centralized management.

VoIP Integration for At-Home Workers
Extending the business phone system to include telecommuters is vital to maintaining a productive at-home workforce. A variety of cloud-based VoIP platforms are used by small and mid-size businesses to server remote users. Many larger organizations rely on Cisco's current or older platforms for VoIP management. Progent can help businesses of any size to design or tune a remote IP voice service that delivers the flexibility, transparency and protection required for remote users. Progent's Cisco-certified CCIE Voice experts offer advanced support to help businesses optimize their current Cisco IP voice systems to handle a growing at-home workforce.

  • Cisco Unified Communications Manager (CUCM) delivers enterprise telephony features to devices like IP phones, media processing platforms, VoIP gateways, and multimedia software used across the network. Unified Communications Manager supports other mixed media services such as messaging, voice/video conferencing, and customer interaction networks. For details about Progent's Cisco Unified CM or CUCM support, refer to CUCM expertise.
  • CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM or CUCM. Progent's consultants can help your company to maintain your existing CallManager environment or migrate efficiently to Cisco's current IP telephony solutions. For details about Progent's expertise for CallManager and Cisco's other early IP voice products, refer to Cisco CallManager expertise.
  • Cisco IP Gateways provide integration with PSTN networks and with clients operating outside the corporate perimeter such as at-home workers. Progent offers consulting expertise for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 products as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration consulting.
  • Other VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to enhance your WAN architecture to support these VoIP solutions and deliver online integration and debugging expertise.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and maintaining an efficient work-from-home environment for your Oakland, California business, call 1-800-993-9400 or go to Contact Progent.