Enlarging your remote workforce can have a major effect on IT infrastructure, security, and company processes. Progent has 20 years of experience assisting SMBs to design, deploy, manage, optimize, and troubleshoot IT networks that incorporate at-home workers. Progent can help your Oakland organization to select the appropriate technologies and adhere to leading practices in building and maintaining a secure virtual ecosystem for teleworkers that promotes teamwork and returns top value. Progent can provide services ranging from as-needed expertise for helping you past challenging technical roadblocks to full project management to help you successfully complete mission-critical initiatives.

Progent's consultants can help Oakland, California companies to with any aspect of creating a high-performing remote work ecosystem by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk services, endpoint security, backup/restore solutions, and centralized management.

Voice/Video Conferencing for an At-Home Workforce
A broad range of video conferencing platforms from leading technology companies enable online discussions, video and voice conferencing, chat, and screen sharing for both onsite users and telecommuters. Many companies utilize a mix of products to meet the needs of their various partners and clients. Progent can assist you to manage your existing conferencing environment and enhance the productivity of your at-home employees.

  • Skype for Business is Microsoft's leading unified communications platform that supports real-time presence, IM, voice and video conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified consultants who can help you to set up and maintain Skype for Business clients to support your remote employees. For details about Progent's support services for Skype for Business, visit Skype for Business integration experts.
  • FaceTime is Apple's group video calling platform for compatible iOS and Mac computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Newer versions of FaceTime support as many as 32 concurrent users for voice/video calls. For details about Progent's consulting services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for most computing devices. Delivered through Cisco's Webex Cloud, Webex capabilities include sharing granular content or screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, session recording, plus editing and playback for training. To learn more about Progent's support services for Cisco Webex as well as for other video conferencing products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conferencing, contacts, and information with capabilities that include video calling, persistent chat, plus data sharing. To learn more about Progent's support expertise for Microsoft Teams and for additional Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting services for these conferencing platforms and help your business to optimize your network architecture to run them.

Contact Progent for Remote Workforce Expertise
To contact Progent about building and managing an efficient telecommuter environment for your Oakland, California organization, call 1-800-993-9400 or refer to Contact Progent.

© 2002-2026 Progent Corporation. All rights reserved.