To get immediate remote help with network security issues, businesses in Oakland California can find high-level troubleshooting by contacting Progent's certified security professionals. Progent's online service staff is ready to provide fast and economical assistance with security crises that threaten the productivity of your information system. Progent's accredited consultants are certified to provide help for environments based on Microsoft Windows, Linux, Apple macOS and OS X, and popular derivatives of UNIX. Progent can provide world-class support for vital cybersecurity and recovery solutions including AI-driven EDR (End Point Protection and Response), Managed Detection and Response, full system restore validation and testing, immutable backup, and off-site backup. Progent's wide selection of services covers firewall configuration, email security, protected network design, and disaster recovery planning. Progent's technical support team has been awarded the world's most advanced security certifications including Certified Information Systems Auditor (CISA) and CISSP.
Progent provides remote security expertise on a by-the-minute model without minimum times and no extra charges for sign-up or after hours support. By billing by the minute and by delivering top-level support, Progent's billing structure keeps expenses under control and eliminates scenarios where quick fixes turn into major charges.
Ransomware Hot Line: 800-462-8800
Ransomware requires time to steal its way across a network. Because of this, ransomware assaults are typically launched on weekends and at night, when support staff may be slower to recognize a break-in and are least able to organize a rapid and forceful response. The more lateral movement ransomware can make inside a victim's network, the longer it takes to recover basic operations and scrambled files and the more information can be stolen and posted to the dark web. Progent's Ransomware Hot Line is intended to help you to take the time-critical first phase in mitigating a ransomware attack by putting out the fire. Progent's online ransomware experts can help you to locate and isolate infected devices and guard undamaged assets from being penetrated. If your system has been penetrated by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Our Network Has Been Hacked: What Can We Do Now?
If you are currently faced with a security crisis other than ransomware, refer to Progent's Emergency Online Network Help to find out how to receive immediate assistance. Progent maintains a pool of certified network security specialists who can provide remote and onsite assistance that includes containment, mitigation, recovery, forensics, and enhancement of your cybersecurity posture to protect against future exploits.
For businesses who have prepared in advance for a security breach, the step-by-step post-attack handling model promoted by Global Information Assurance Certification is Progent's approved method of reacting to a major security attack.
Introduction to Security Services
Managing network security as well as preparation for restoring critical information and systems after an attack requires a continual effort that entails a variety of technologies and processes. Progent's certified security engineers can assist your organization at all levels in your efforts to guard your IT network, from security assessments to designing a complete security program. Important areas covered by Progent's experts include Planning and Prevention, Information Recovery and Security Forensics, and Outsourced Filtering of E-mail-Based Spam and Viruses.
Planning and Building Secure Environments
Any business should have a carefully considered security strategy that incorporates both proactive and reactive elements. The proactive strategy is a set of precautions that works to minimize security gaps. The reactive strategy specifies activities to assist security personnel to evaluate the losses resulting from an attack, remediate the damage, document the experience, and restore network functions as soon as feasible. Progent can advise you how to design security into your company processes. Progent can set up scanning utilities, define and build a safe network architecture, and propose procedures and policies that will enhance the safety of your network. Progent's security professionals are available to help you to set up a firewall, design secure online and mobile connectivity to email and information, and install an effective virtual private network (VPN).
If you are interested in an affordable option for jobbing out your network security administration, Progent's 24x7 Network Support Options include continual online system tracking and fast resolution of emergencies.
Hybrid Cloud Solutions
Progent can assist your IT team you to design, deploy, administer and troubleshoot enterprise hybrid cloud solutions that include local and cloud-based resources and that comply with government and industry security standards. (Find out about Progent's Microsoft 365 Exchange Online integration with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud planning and integration expertise.)
Data Restoration and Failure Analysis
Progent provides expertise in recovering systems and servers that have been compromised, are suspect, or have ceased to function following a security breach. Progent can help determine the damage caused by the assault, restore normal functions, and recover information compromised owing to the breach. Progent's security specialists can also perform a comprehensive failure evaluation by examining activity logs and using other advanced forensics techniques. Progent's experience with security issues minimizes your business disruption and permits Progent to propose effective measures to avoid or contain new attacks.
Ransomware Removal and Recovery Expertise
Progent offers the help of seasoned ransomware recovery experts with the skills to restore an IT network compromised by a ransomware virus such as Ryuk, WannaCry, Hermes, or MongoLock. For more information, visit ransomware removal and recovery expertise.
Work-from-Home Cybersecurity Consulting
At-home staff members commonly use their personal computers and often operate in a poorly secured physical environment. This multiplies their susceptibility to malware attacks and requires careful configuration of firewalls, anti-malware tools, MFA-based identity verification, remote monitoring, thorough user education, and the development of security policies based on leading practices. Progent's seasoned group of telecommuter solutions experts can help you to plan, implement and maintain a compliant cybersecurity solution that guards vital IT resources in networks that include remote workers as well as hybrid workers.
Software/Firmware Update Management Services
Progent's managed services for patch management offer organizations of all sizes a flexible and cost-effective solution for evaluating, testing, scheduling, applying, and documenting updates to your ever-evolving IT network. In addition to maximizing the protection and functionality of your computer environment, Progent's patch management services allow your in-house IT staff to focus on more strategic projects and activities that derive the highest business value from your information network. Find out more about Progent's patch management support services.
Extended Detection and Response (XDR) Powered by SentinelOne
SentinelOne's Singularity product family is a subscription-based, cloud-centered cyberthreat management stack that features AI algorithms and advanced services to provide enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's small-footprint agents can be installed in minutes to defend popular endpoints against modern threats such as ransomware, familiar and new malware, trojans, hacking tools, memory exploits, malicious scripts, harmful macros, and living-off-the-land (LotL) abuse. Progent is a SentinelOne Partner and dealer and manages thousands of endpoints protected by SentinelOne technology. SentinelOne Singularity is always the first EDR response software deployed by Progent to gain control and visibility of a client's system at the outset of a ransomware recovery. For more information, refer to Progent's SentinelOne-powered Extended Detection and Response (XDR) services.
Consulting Services for Horizon3.ai's NodeZero PEN Testing Platform
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) product family that supports repeated, simultaneous, programmable testing of your network so you can identify, rank, fix, and confirm security weaknesses before threat actors can exploit them. NodeZero pentests can strategically deploy so-called tripwires such as fake credentials to find out whether your environment is being targeted across common attack paths. Tripwires generate enough detail to make it possible to react promptly with your incident response workflows before an attacker can compromise your environment. Progent can provide the expertise of a NodeZero Certified Operator who can help you to use NodeZero to carry out comprehensive pentests of your perimeter and your internal network in order to evaluate your present security profile. Progent can also assist you to harden your network security and can assist you to design and implement a unified cybersecurity strategy that simplifies management and delivers maximum cyber defense for on-premises, multi-cloud, and perimeter IT assets. To find out additional information about Progent's vulnerability assessment solutions based on on NodeZero's pentest products, see Consulting Support for NodeZero's PEN Test Products.
Stealth Penetration (PEN) Security Assessment Services
Stealth penetration testing is a key component of any overall network security strategy. Progent's security experts can run thorough penetration tests without the knowledge of your company's internal network support staff. Stealth penetration testing uncovers whether current security monitoring systems such as intrusion incident warnings and event log analysis are correctly configured and actively monitored. Progent can provide ongoing automatic penetration testing to define your internal/external attack surface and to detect ways that exploitable vulnerabilities, improper configurations, compromised credentials, overlooked patches, and ill-advised product defaults can be combined by hackers into the multi-vector attacks typical of modern strains of ransomware. Learn more about Progent's Stealth Penetration Intrusion Testing Services.
Progent's Low-Cost Managed Services for Information Assurance
Progent's value-priced ProSight portfolio of managed services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance. ProSight managed services available from Progent include:
ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates SentinelOne's next generation behavior-based analysis tools to defend endpoint devices and physical and virtual servers against modern malware assaults such as ransomware and email phishing, which routinely get by legacy signature-based anti-virus tools. ProSight ASM protects local and cloud resources and offers a unified platform to address the complete threat progression including filtering, identification, containment, remediation, and post-attack forensics. Top features include single-click rollback using Windows VSS and real-time network-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner. Learn more about Progent's
ProSight Enhanced Security Protection: Unified Endpoint Security
ProSight Enhanced Security Protection managed services deliver ultra-affordable multi-layer security for physical servers and virtual machines, workstations, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and responding to cyber threats from all vectors. ProSight ESP offers firewall protection, penetration alerts, device control, and web filtering through cutting-edge technologies incorporated within a single agent accessible from a single console. Progent's data protection and virtualization consultants can assist your business to design and configure a ProSight ESP environment that addresses your organization's unique requirements and that allows you demonstrate compliance with legal and industry information protection standards. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for urgent action. Progent's consultants can also assist you to set up and test a backup and restore system such as ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous cyber attack like ransomware. Learn more about Progent's
ProSight DPS: Managed Cloud Backup and Recovery
Progent has partnered with leading backup product companies to create ProSight Data Protection Services, a portfolio of offerings that deliver backup-as-a-service (BaaS). All ProSight DPS services manage and track your backup operations and enable transparent backup and fast restoration of vital files/folders, apps, system images, and Hyper-V and VMware virtual machines. ProSight DPS helps you avoid data loss caused by hardware breakdown, natural calamities, fire, cyber attacks such as ransomware, human error, ill-intentioned employees, or application glitches. Managed services available in the ProSight DPS portfolio include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup based on Barracuda dedicated hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent service representative can help you to identify which of these fully managed services are best suited for your IT environment.
ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of leading data security companies to provide centralized management and world-class security for your inbound and outbound email. The hybrid structure of Email Guard integrates a Cloud Protection Layer with a local gateway device to provide complete defense against spam, viruses, Dos Attacks, DHAs, and other email-based malware. Email Guard's cloud filter serves as a first line of defense and blocks the vast majority of threats from reaching your security perimeter. This decreases your vulnerability to external attacks and conserves system bandwidth and storage space. Email Guard's onsite security gateway appliance provides a deeper level of analysis for inbound email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also help Exchange Server to track and protect internal email that originates and ends within your corporate firewall. For more information, visit ProSight Email Guard spam filtering and data leakage protection.
ProSight Duo MFA: Two-factor Authentication (2FA) Services
Progent's Duo MFA services utilize Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity verification on iOS, Android, and other personal devices. Using 2FA, whenever you log into a secured application and give your password you are requested to confirm who you are on a unit that only you have and that is accessed using a separate network channel. A broad selection of out-of-band devices can be utilized as this added form of ID validation such as an iPhone or Android or wearable, a hardware/software token, a landline telephone, etc. You may register multiple verification devices. To find out more about ProSight Duo two-factor identity authentication services, see Duo MFA two-factor authentication services for an at-home workforce.
ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a protected Tier III data center on a fast virtual machine host configured and maintained by Progent's IT support professionals. With Progent's ProSight Virtual Hosting service model, the client owns the data, the operating system platforms, and the applications. Because the environment is virtualized, it can be moved immediately to an alternate hardware solution without requiring a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, you are not locked into one hosting provider. Learn more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: IT Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, find and protect data about your network infrastructure, procedures, applications, and services. You can quickly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs or domains. By updating and organizing your IT documentation, you can save as much as half of time spent searching for critical information about your network. ProSight IT Asset Management features a common location for storing and sharing all documents related to managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether you're making improvements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you require when you need it. Learn more details about ProSight IT Asset Management service.
Special Security Services Offered by Progent
Progent's certified security engineers offer unique expertise in vital areas of network security such as:
Security Vulnerability Audits and Security Compliance Testing
Progent provides experience with information risk evaluation utilities such as Microsoft Baseline Security Analyzer or LANguard for conducting a variety of comprehensive system tests to identify potential security holes. Progent has extensive skills with these utilities and can assist your company to analyze assessment results and respond efficiently. Progent's certified security consultants also offer web software validation and can conduct thorough evaluation of corporate-wide security to assess your organization's compliance with key industry security standards including HIPAA, PCI, and ISO 17799. In addition, Progent can assess the strength of your wireless security including in-place wireless appliances plus portable devices. Get more information about Progent's Vulnerability Evaluation and Compliance Testing.
Cisco Security, PIX Firewall and ASA Firewall, VPN, Aironet and Meraki Wireless Expertise
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco CCNP experts can provide in-depth consulting services for Cisco's complete range of protection and Virtual Private Network technologies including PIX Series Firewalls and ASA 5500 Firewalls, Catalyst FWSM, secure broadband and integrated services routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed access points, and Catalyst Series switches. Get additional information concerning Cisco Protection, Virtual Private Network (VPN) and Aironet Wireless Support.
Additional Firewall and Virtual Private Network (VPN) Technologies
In addition to supporting a broad range of security technologies available from Microsoft and Cisco, Progent offers organizations of all sizes top-level support for technologies from other major firewall and VPN vendors. Progent's consultants can provide:
CISM defines the basic skills and worldwide benchmarks of service that information technology security professionals are required to achieve. It provides executive management the assurance that consultants who have earned their CISM have the experience and knowledge to provide efficient security management and engineering support. Progent can provide a CISM consultant to assist your enterprise in critical security areas including information security governance, risk management, information protection process control, and incident handling management.
Find out more details about Progent's CISM Security Consulting Expertise.
Certified Information Systems Security Professionals (CISSP) Security Consulting Expertise
Progent's CISSP consultants are cybersecurity specialists who have been awarded CISSP status through demonstrated experience, rigorous study, and exhaustive examination. CISSP qualification recognizes expertise in an international standard for information security. ANSI has given the CISSP status accreditation in the field of information security under ISO/IEC 17024. Areas of knowledge included within CISSP include security management practices, security architecture and models, access permission systems, software development security, business processes security, hardware security, cryptography, telecommunications, network security, and business continuity planning.
Learn additional information about Progent's CISSP Consulting Services.
CISSP-ISSAP Premier Experts for Secure System Architecture
Progent's ISSAP Certified cybersecurity consultants are specialists who have earned ISSAP accreditation as a result of thorough testing and significant experience. field experience with network security design. ISSAP consultants have acquired comprehensive knowledge of access management systems and techniques, phone system and network protection, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security. Progent's ISSAP-premier security specialists can help your company with all aspects of secure network architecture.
Get more details concerning Progent's ISSAP Accredited Secure Network Infrastructure Consulting Services.
CISSP-ISSEP Certified Security Engineering Consultants
Cybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide enterprises with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the support of a certified CISSP-ISSEP cybersecurity expert to help your enterprise to utilize current system security engineering principles and processes in system development, review and evaluate system security designs according to security engineering best practices, create cohesive system designs that incorporate compliant cybersecurity mechanisms for all key system functions, define effective design and configuration strategies to provide protection for operations, perform in-depth risk analysis, and propose practical security solutions that balance your operational goals with your company's risk tolerance.
Learn the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.
Certified Information Systems Auditor (CISA) Consulting Expertise
The Certified Information Systems Auditor credential is an important qualification that represents mastery in network security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA credential has consultants pass an extensive test administered by the ISACA international professional association. Progent can provide the services of a CISA-Certified security audit engineer able to help companies in the fields of information systems audit services, information technology governance, network assets and architecture planned useful life, information technology service delivery, protecting data resources, and business continuity preparedness.
Learn more details concerning Progent's Certified Information Systems Auditor Professional Services.
CRISC IT Risk Mitigation Consultants
The CRISC program was established by ISACA to verify a consultant's skills to design, deploy, and support IS controls to reduce risk. Progent can provide the expertise of a CRISC-certified engineer to help you to create and execute a workplace continuity plan that follows industry best practices promoted by CRISC and geared to align with your organization's risk tolerance, business objectives, and budgetary guidelines. Progent's risk management expertise is complementary to the services available from Progent's CISA-Certified security engineers for objectively evaluating your IS control design and also with the services of Progent's CISM-certified consultants for implementing company-wide security policies.
Learn the details concerning Progent's CRISC-certified IT Risk Mitigation Consulting.
GIAC (Global Information Assurance Certification) Support Expertise
GIAC was established in 1999 to certify the skill of computer security professionals. GIAC's goal is to ensure that a certified security consultant possesses the knowledge needed to deliver services in vital categories of network, information, and software security. GIAC accreditations are acknowledged by companies and institutions throughout the world including U.S. National Security Agency. Progent can provide the support of GIAC certified professionals for all of the security disciplines addressed under GIAC accreditation programs such as auditing security systems, incident handling, intrusion detection, web application security, and security information and event management (SIEM) solutions.
Read additional details about Progent's GIAC Information Assurance Services.
Depend on Progent for Computer Security Expertise
If your company is located in Oakland California and you're trying to find network security engineering help, telephone Progent at
San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.
| City | Address | Phone | Link |
| San Jose | 2570 N. First Street, 2nd Floor San Jose, CA 94131 |
(408) 240-9400 | San Jose Network Support Services |
| Fremont | Fremont Executive Suites Newark, CA 94560 |
(510) 933-0400 | Fremont Network Support Services |
| Pleasanton | 4695 Chabot Dr, Suite 200 Pleasanton, CA 94588 |
(925) 621-2400 | Pleasanton Network Support Services |
| San Mateo | 1900 S Norfolk, Suite 350 San Mateo, CA 94403 |
(650) 931-2400 | San Mateo Network Support Services |
| Walnut Creek | 1261 Locust St Walnut Creek, CA 94596 |
(925) 362-2400 | Walnut Creek Network Support Services |
| Oakland | 1300 Clay Street Oakland, CA 94612 |
(510) 899-7400 | Oakland Network Support Services |
| San Francisco | 388 Market Street San Francisco, CA 94111 |
(415) 321-5400 | San Francisco Network Support Services |