Mobile Expertise

Consulting and Technical Support for BlackBerry Technology
BlackBerry wireless smartphones were once one of the most successful solutions for achieving mobile connectivity to messaging, scheduling, web programs, and other vital business data. Progent offers Oakland, California companies the expertise of BlackBerry-premier consultants who can help companies to manage existing BlackBerry deployments or migrate efficiently to a more popular mobile platform.

As the complexity of small business networks has expanded, and as the demand for world-class protection, reliability, and disaster recovery has become the norm for businesses of all sizes, successful deployment and maintenance of RIM BlackBerry solutions has become more difficult. To handle issues such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email systems and company databases, small businesses often turn to external consulting firms who specialize in BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-certified engineers who can help small organizations to design, manage, and repair BlackBerry environments economically and efficiently, doing away with the requirement for an internal BlackBerry solutions specialist and reducing the cost and stress of supporting mobile workers. Progent's BlackBerry technology specialists have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This range of knowledge, coupled with Progent's proven online support model, gives small companies a budget-friendly solution for integrating RIM BlackBerry technology seamlessly into their business information system.

Progent's experts can assist you with SQL Server 2019 integration support, SQL Server 2016 management consulting, and Microsoft Exchange Server setup so that your database and messaging infrastructure function optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from older versions of BlackBerry and Microsoft software, configure easy-to-use administration tools so you can monitor and control BlackBerry smartphones across your business, define security policies that make sense for your company, customize mobile applications, and ensure that your network architecture is properly designed to handle your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your regular backup processes so that it can be recovered rapidly and safely.

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

BlackBerry Enterprise Server Technical Support
The BlackBerry Enterprise Server (BES) gives businesses a centralized and safe mechanism for incorporating BlackBerry smartphones into their messaging, groupware, and application infrastructure. BlackBerry Enterprise Server (BES) allows mobile BlackBerry clients to connect to Exchange, Domino, or Novell GroupWise messaging and to synchronize BlackBerry smartphones with PC desktops to ensure consistent information for collaborative programs like schedules, address books, tasks, instant messaging, and custom business programs. Due to BlackBerry Enterprise Server (BES) support for Microsoft Exchange Server, mobile workers with BlackBerry smartphones have effortless connectivity with Exchange email as well as to IM-capable software via Microsoft Office Live Communications Server and Microsoft Lync Server support.

Progent's BlackBerry-certified engineers can help you design, configure, and troubleshoot BlackBerry BES Server so that you maximize the productivity of BlackBerry users, streamline the administration of a BlackBerry solution, and lower the expense of supporting mobile workers.

Some Ways That Progent Can Help You to Manage and Support Your BlackBerry Solution
Progent can provide a seasoned BlackBerry support who has been awarded certifications from RIM in all key facets of BlackBerry technology. Progent's BlackBerry support skills span areas from troubleshooting synchronization issues to architecting wireless productivity solutions built around BlackBerry Enterprise Server. These BlackBerry credentials and their respective practice areas include:

BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist your business to design, deploy, validate, repair, and produce documentation for a mobile wireless solution based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry include business and network needs assessment, system architecture, roll-out strategy and execution, performance tuning, design of a high-availability architecture, data backup and disaster recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your technical goals and to design a mobile wireless environment that meets your information technology budget and supports your business strategy. Progent can explain the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's suitability to accommodate a BlackBerry Enterprise Server, help you to decide which management model and equipment meet your requirements, and evaluate your messaging system configuration. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart choices concerning alternatives for software versions, server hardware and storage, network topology, and application configuration.

To maximize system security, Progent's BlackBerry-certified consultant can assist your company to choose and activate sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-certified security specialists to perform network-wide security vulnerability and compliance validation and recommend improvements to accommodate your BlackBerry solution.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for installing, managing, monitoring, and troubleshooting one or several BlackBerry BES Servers in a messaging environment powered by Microsoft Exchange. Progent's BlackBerry-certified engineer offers expertise in key technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can help you to add and delete BlackBerry smartphone clients on Exchange and Microsoft Active Directory, set up, monitor, and manage BlackBerry BES Server, administer BlackBerry handhelds and client accounts, back up and support storage groups, apply permissions, install the MDS and Instant Messaging, deploy access control lists, manage Microsoft Exchange Server data flow, generate, edit, and assign wireless LAN and Virtual Private Network configurations, set up SNMP traps, and generate reports based on SNMP results.

Progent's BlackBerry-certified expert can help you with your BlackBerry solution in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.

Contact Progent for Assistance from a BlackBerry-Certified Professional
To ask Progent about consulting assistance for BlackBerry wireless solutions, call 1-800-993-9400 or see Contact Progent.