For small company networks located in the state of North Carolina, Progent's Microsoft and Cisco authorized technicians can deliver phone assistance and remote troubleshooting to repair your network issues quickly and cost effectively. Progent has acquired enterprise-class skills, advanced software tools, and support databases to troubleshoot and fix network problems without the high cost and time delays associated with onsite service calls. If your North Carolina business is situated beyond the larger urban areas such as Charlotte, Raleigh, Greensboro, Durham, or Winston-Salem, your nearby network support options may be limited in expertise, or unavailable during urgent situations. This can result in a office network that is unpredictable or causing wasted time due to technical problems going unresolved for too long. Progent's team of field proven network engineers average more than twelve years of real-world computer industry experience, in the trenches of computer network support, performing a wide variety of technical projects for a diverse range of customers. This means you get not only the technical skills needed for the job, but an expert with demonstrated methods for applying those skills to deliver excellent network solutions.

Rapid and Low-cost .NET Software Development Services
Progent's application experts have worked for two decades with .NET technologies and the Visual Studio development system and are able to build or modernize .NET applications quickly and at low cost. For details about the advantages of Progent's .NET software development expertise, refer to Progent's fast and affordable .NET software development services.

SQL Server 2012 Integration
Progent can provide the support of Microsoft-certified SQL Server 2012 consultants and experienced software developers, database administrators, project managers, network infrastructure architects, business continuity specialists, and data security consultants to help your business to manage Microsoft SQL Server 2012. Progent can also provide SQL Server 2016 migration support or Microsoft SQL Server 2019 upgrade assistance to help you deploy a more modern release of Microsoft SQL Server.

ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting outsourcing service offers comprehensive hosting of a small organization's production servers in an environment that delivers the highest level of availability and expandability and is also simple to transfer to any data center. Progent's Private Cloud hosting options are based on mature virtualization techniques that enable small and midsize companies with mixed- platform environments to economize dramatically on the costs of capital investments, infrastructure maintenance, and IT administration while achieving enterprise-class fault tolerance and an unprecedented degree of vendor independence. Learn more about Progent's ProSight family of managed services for small businesses.

Simple Engagement and Billing Structure
Progent's simple by-the-minute billing policy has no complex contracts, retainers or hidden charges. Many other companies have minimum charges or other additional fees that drive up service. For remote support during regular business hours, you pay only for the time spent resolving your issue. If it only requires ten minutes to fix your issue, then you only pay for ten minutes. For advance scheduled onsite service work booked more than twenty-four hours in advance, you are billed exclusively for the time when a Progent consultant is actually on premises solving your problems. Just Progent's value priced by-the-minute rate. For emergency same-day on-site service calls, you might be charged for our expert?s travel time, but never an increased emergency rate. Since Progent has a large pool of consultants located within the entire service territory, an available engineer is typically close by to assist. Progent can also offer onsite technical support to the majority of zip codes in the United States within one business day of receiving a support call. Progent's online support team has provided assistance to small businesses in every state (Refer to Progent's customer testimonials.)

Consulting Expertise for MS Dynamics and Dynamics 365 Accounting and ERP Platforms
Progent's Experts Team offers mentoring in Microsoft accounting and ERP software, enabling you to create affordable and cohesive IT solutions that address the individual requirements of your business. Progent's application development consultants offer a variety of services including Microsoft Dynamics 365 Finance (formerly Dynamics AX and Axapta) ERP consulting, Microsoft Dynamics GP Business Accounting Software training and programming, MS Dynamics 365 Business Central/NAV ERP software support, Microsoft Dynamics Solomon business accounting software migration and support, and MS Commerce deployment.

Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's Cisco-certified IP Voice experts offer Cisco UC540 consulting services to assist you to maintain your legacy UC500 VoIP gateway or plan and implement a smooth upgrade to a modern VoIP system.

Eliminate Dependence on an Individual Freelance Consultant
By creating a partnership with a full-service network support company like Progent as opposed to a freelance consultant, you are ensured fast access to capable experts when you require them. You do not have to worry that illness, classes, time off, or conflicting jobs with other clients will leave you with no help during a crisis.

NinjaOne Endpoint Monitoring and Management
ProSight LAN Watch with NinjaOne RMM software delivers a centralized, cloud-based solution for managing your network, server, and desktop devices by offering an environment for streamlining common tedious tasks. These can include health checking, update management, automated repairs, endpoint setup, backup and recovery, A/V protection, secure remote access, built-in and custom scripts, resource inventory, endpoint profile reports, and troubleshooting assistance. When ProSight LAN Watch with NinjaOne RMM spots a serious issue, it transmits an alert to your designated IT staff and your assigned Progent consultant so potential issues can be fixed before they interfere with your network. Find out more about ProSight LAN Watch with NinjaOne RMM server and desktop monitoring consulting.

Google Cloud Platform Planning and Integration Consulting
Progent's Google Cloud Platform (GCP) integration consultants can provide cost-effective online and on-premises consulting to help organizations of any size to migrate any portion of their core IT resources to Google Cloud Platform (GCP). This can reduce management hassle and hardware costs and allow access to Google's state-of-the-art machine learning tools. Progent can help your IT team with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness assessment, architectural design and review, testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security.

Spam and Virus Filtering Services and Email Encryption
ProSight Email Guard is Progent's spam filtering service that uses the technology of top data security vendors to provide web-based control and comprehensive protection for your inbound and outbound email. The hybrid structure of Progent's Email Guard combines cloud-based filtering with a local security gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps the vast majority of threats from making it to your network firewall. This reduces your exposure to inbound threats and conserves network bandwidth and storage space. ProSight Email Guard's onsite security gateway device adds a further level of inspection for incoming email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The local security gateway can also help Exchange Server to monitor and protect internal email traffic that stays within your security perimeter. Find out about the complete ProSight series of affordable network monitoring and management services for small and mid-size organizations.

Catalyst 9100 Family of Wireless Access Points Consulting
Progent's Cisco-certified Catalyst 802.11ax Wi-Fi 6 and 6E Wireless Access Point experts offer economical remote and onsite help for Catalyst next-generation Wi-Fi 6 and 6E wireless access points (WAPs). To find out more about Progent's support for Cisco's Catalyst 9100 Series Wireless APs, refer to Cisco Catalyst 9100 Wi-Fi 6 and 6E 802.11ax APs solution planning, configuration, and management consulting.

Citrix Certified XenServer Virtualization Consulting Support
Progent's Citrix XenServer virtualization consultants can help you to understand the strategic benefits of XenServer as well as additional Citrix products, and can assist your IT organization to plan, validate, implement, troubleshoot, and maintain a Citrix XenServer solution. Progent can also analyze your current Citrix technology environment and help you to optimize consolidation, performance, security and compliance, availability, and disaster recovery.

Microsoft Exchange 2019 Server Deployment Services
Progent can assist your organization in any facet of your upgrade to Microsoft Exchange 2019 including configuring Windows Server 2019 for hosting Exchange; designing HA system topology for a local, cloud-based or hybrid deployment; moving mailboxes; designing and configuring Hyper-V virtualization; configuring HLB; setting up DAG groups with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; integration with SharePoint; updating firewalls; integration with Microsoft 365; and setting up Outlook clients. To learn more, visit Progent's MS Exchange 2019 integration services.

Microsoft Windows Server 2019 Upgrade Expertise
Progent's Microsoft Gold-certified Windows Server 2019 experts can assist your organization to plan and implement a cost-effective migration to Windows Server 2019 using an on-premises system architecture or a hybrid model that combines cloud-hosted Windows Server Online with on-prem Windows Server 2019. To learn more, see Microsoft Windows Server 2019 upgrade consultants.

Talk to a Progent Network Support Expert
To see how to get in touch with a Progent computer support expert for remote or on-premises support, phone 1-800-993-9400 or visit Remote Computer Support.

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