Besides providing rapid contact with high-level network professionals and subject matter experts (SMEs) to help Norfolk, Virginia businesses to resolve specific technical issues or longer-term initiatives, Progent can provide temporary staff augmentation to deal with more generalized services such as desktop help, IT management, and Call Center services. Short-term staffing makes it possible for organizations to respond to expected or surprise increases in the need for IT services, which may be caused by scenarios such as company mergers, site relocation, technology migration, business process changes like telecommuting, disaster response, busy seasons, or new compliance requirements. Temporary supplemental staffing can also fill voids resulting from the absence of full-time staff members due to vacations, illness, termination, or other reasons.

Benefits of Progent's Short-Term IT Staffing Services
Progent's short-term staffing services offer businesses the versatility to respond to surges in requirements for IT personnel without dealing with the costs and hassle that come with identifying and hiring appropriate IT personnel and without the burden of adding to your in-house head count.

Key aspects of Progent's short-term supplemental staffing services include:

  • Rapid access to reliable IT professionals
  • Easy engagement, cessation, and resumption of services
  • Transparent augmentation of your in-house network support team
  • Full reporting of services delivered
  • Optional escalation from Tier 1 up to Tier 3 support so even the most challenging issues can be handled promptly
  • Close relationship with a top-level, full-service source for network expertise
Progent's Shared Center Program
Progent's co-managed Help Desk Call Center program is a proven flexible staff augmentation option that enables IT groups to share the work of Call Center support seamlessly between their internal network personnel and Progent's nationwide pool of IT support specialists. Acting as a seamless extension of your in-house Call Center, Progent's co-managed Help Desk Call Center program is a collaborative support alternative based on by the leading group professional services (PSA) tool for managing, service calls, ticketing, assigning responsibility, tracking responses, and generating documentation.

Why Choose Progent?
Progent has two decades of experience providing online and on-premises network expertise for businesses across the U.S. Progent's engineers hold top certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other leading technology companies. Progent's cybersecurity experts hold advanced certifications including CISSP-ISSAP, CISA, and GIAC. Learn more about Progent's certifications.

Progent's Areas of Expertise for Norfolk, Virginia Organizations
Progent's seasoned team of certified engineers offers Norfolk, Virginia businesses a wide range of online consulting and troubleshooting expertise. Practice areas covered under Progent's reseller program for network service providers include:

Contact Progent for Short-Term Staffing Services for Norfolk, Virginia Businesses
To find out more details about Progent's short-term staffing services for Norfolk, Virginia businesses, call 800-993-9400 or visit Contact Progent.