Enlarging your at-home workforce can have a major effect on IT infrastructure, security/compliance, and corporate processes. Progent has 20 years of experience helping SMBs to design, configure, manage, optimize, and debug IT networks that support a remote workforce. Progent can help your Norfolk company to select the appropriate technologies and adhere to leading practices in building and operating a secure virtual ecosystem for teleworkers that facilitates teamwork and returns maximum value. Progent can provide services that go from on demand guidance for helping you past challenging technical bottlenecks to full project management to help you carry out business-critical initiatives.

Progent can help Norfolk, Virginia businesses to succeed with any aspect of creating a high-functioning telecommuting environment by delivering network infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, cloud integration, helpdesk outsourcing, cybersecurity, data protection solutions, and centralized management.

Infrastructure for a Remote Workforce
Configuring the network infrastructure needed to support an at-home workforce can be especially challenging if you have to accommodate a combination of personal equipment like desktop computers and laptops, routers, and wireless APs from an assortment of vendors and with a mix of operating systems and firmware releases. Progent's background delivering online help for both legacy and current technologies in virtual office solutions allows you to make efficient use of your available infrastructure and provides you with fast access to top-tire consultants for implement essential updates. Services available from Progent to help your company to create a productive telecommuting infrastructure include:

  • Virtual Private Network technology allows you to establish a secure tunnel for authorized at-home employees to access IT assets located at your company data center or in a public cloud. Progent can assist your company to deploy and maintain VPN connections between your at-home workforce and your key network resources by providing online VPN configuration support. For organizations with Cisco's ASA firewalls, Progent's Cisco ASA Firewall consultants can help your remote workers to set up Cisco's popular AnyConnect software for safe VPN connections for a broad selection of devices such as Microsoft Windows, macOS, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure products enable a telecommuter to view and use a data center PC's desktop. This technology provides network managers significant control over the digital environment of telecommuters and ensures them a consistent and more productive work experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
  • Routers attach at-home computer networks to the Internet and typically support VPN connections, home Wi-Fi networks, and firewalls. Progent can provide top-tier online support for setting up home routers from all major vendors. See router integration support from Cisco-certified consultants.
  • Home Wi-Fi networks, typically shared by the whole family and visitors, are commonly used by at-home employees to access their router for work. This can create performance and cybersecurity issues. Progent can assist businesses to mitigate these problems by providing expertise like Aironet configuration consulting, Cisco Meraki wireless deployment expertise, and Ubiquiti Unifi WiFi access point setup help.
  • Internet connectivity methods affect the performance and availability of connections between at-home workers and the corporate network. Line-of-business applications may require redundant Internet connections in the event the normal connection fails. Progent can provide guidance for selecting service providers, picking sensible bandwidth and data volume packages, and setting up high-availability Internet connections. Refer to Internet access integration services.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and maintaining a productive work-from-home solution for your Norfolk, Virginia business, phone 1-800-993-9400 or visit Contact Progent.