Expanding your telecommuter workforce may have a major impact on network architecture, security/compliance, and corporate culture. Progent has 20 years of experience assisting businesses of all sizes to plan, deploy, administer, optimize, and debug IT networks that support a remote workforce. Progent can help your Niterói organization to select the appropriate technologies and adhere to best practices in building and operating a safe virtual solution for telecommuters that promotes teamwork and delivers maximum business value. Progent offers services ranging from on demand guidance for getting you past occasional technical bottlenecks to comprehensive project management or co-management to help you carry out mission-critical tasks.

Progent can help Niterói, Rio de Janeiro organizations to with any aspect of building a high-functioning work-from-home environment by providing network infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, helpdesk services, cybersecurity, backup/restore solutions, and centralized management.

VoIP Solutions for an At-Home Workforce
Extending the business phone environment to include telecommuters is vital to maintaining a productive work-at-home solution. A variety of cloud-based digital PBX platforms are used by small and mid-size businesses to support teleworkers. Many enterprises rely on Cisco's current or older platforms for VoIP management. Progent can help organizations of all sizes to plan or maintain a remote VoIP environment that delivers the flexibility, transparency and protection needed for teleworkers. Progent's Cisco-certified CCIE Voice consultants can provide advanced support to assist businesses tune their current Cisco VoIP environments to support a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers enterprise IP telephony capabilities to devices such as IP phones, media processing products, VoIP gateways, and mixed media apps used throughout the network. CUCM manages additional combined media services such as messaging, voice/video conferencing, and team interaction networks. For details about Progent's Unified Communications Manager support, see Cisco Unified Communications Manager consultants.
  • CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM. Progent's consultants can assist you to support your existing CallManager environment or migrate smoothly to Cisco's current IP telephony products. For details about Progent's expertise for CallManager and Cisco's other early VoIP products, refer to CallManager consulting services.
  • Cisco IP Gateways provide integration with public telephony networks and with clients working beyond the corporate firewall like telecommuters. Progent can provide consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 series and for current Cisco SIP gateways. See Cisco SIP gateway configuration expertise.
  • Additional VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to enhance your WAN infrastructure to support these solutions and deliver on-demand deployment and troubleshooting services.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and maintaining a productive telecommuter environment for your Niterói, Rio de Janeiro company, phone 1-800-993-9400 or refer to Contact Progent.