Enlarging your at-home workforce can have a major effect on network architecture, cybersecurity, and company culture. Progent has 20 years of background assisting SMBs to design, configure, manage, tune, and debug IT environments that support work-from-home employees. Progent can assist your Niterói organization to pick the appropriate tools and follow leading practices in creating and operating a secure virtual office solution for teleworkers that facilitates teamwork and delivers maximum value. Progent can provide support services ranging from as-needed expertise for getting you past occasional technical bottlenecks to full project management to help you carry out mission-critical initiatives.

Progent can assist Niterói, Rio de Janeiro companies to with any facet of creating a high-performing remote work ecosystem by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud integration, helpdesk augmentation, cybersecurity, backup/restore solutions, and centralized management.

Infrastructure for an At-Home Workforce
Setting up the physical and software infrastructure needed to support a remote work environment can be especially complicated if you have to accommodate a mix of personal hardware like PCs and notebooks, routers, and wireless appliances from an assortment of manufacturers and with a mix of OS software and firmware levels. Progent's experience providing online support for both outdated and current technologies in remote office solutions allows you to make cost-effective use of your available network infrastructure and provides you with ready access to top-tire consultants for making essential upgrades. Support services available from Progent to assist your company to implement a productive work-at-home ecosystem include:

  • VPN connectivity allows you to establish a safe tunnel for authenticated remote employees to access IT assets located at your company data center or in a public cloud. Progent's consultants can assist your company to deploy and maintain VPN access between your at-home workforce and your key network resources by providing remote VPN configuration support. For businesses using Cisco's ASA firewalls, Progent's Cisco-certified ASA experts can help your telecommuters to set up Cisco's AnyConnect client software for safe VPN tunneling for a wide range of endpoint devices including Microsoft Windows, Mac, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure products allow a telecommuter to view and use a data center PC's desktop. This technology gives IT managers more control over the computing environment of at-home employees and offers them a familiar work experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers connect at-home computer networks to the Internet and typically support VPN tunnels, home Wi-Fi networks, and firewalls. Progent offers expert remote consulting for configuring home routers from all major vendors. See router configuration services from Cisco-certified consultants.
  • Home Wireless networks, typically supporting families and guests, are frequently used by telecommuters to connect to their router for work. This can cause throughput and security problems. Progent can help businesses to resolve these problems by delivering services like Cisco Aironet integration expertise, Cisco Meraki WiFi deployment expertise, and Ubiquiti WiFi AP integration help.
  • Internet access methods impact the speed and reliability of connections between at-home workers and the company network. Mission-critical processes may require redundant Internet access in the event the normal connection fails. Progent can provide expertise for picking service providers, selecting appropriate bandwidth and data volume bundles, and configuring fault-tolerant Internet access. See Internet access solutions.

Contact Progent for Remote Workforce Expertise
To contact Progent about building and maintaining an efficient work-from-home environment for your Niterói, Rio de Janeiro organization, phone 1-800-993-9400 or visit Contact Progent.