Ransomware Hot Line: 800-462-8800
24x7 Online Access to a Senior Ransomware Engineer
Ransomware requires time to work its way through a network. Because of this, ransomware attacks are typically unleashed on weekends and late at night, when IT staff may be slower to become aware of a break-in and are less able to organize a rapid and forceful response. The more lateral movement ransomware can make within a victim's network, the longer it takes to restore core operations and damaged files and the more data can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is designed to help you to carry out the urgent first step in responding to a ransomware attack by containing the malware. Progent's remote ransomware experts can help organizations in the Niterói area to identify and isolate breached servers and endpoints and guard clean resources from being compromised.
If your system has been breached by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Expertise Offered in Niterói
Current strains of ransomware like Ryuk, Maze, Netwalker, and Nephilim encrypt online data and attack any available backups. Files synched to the cloud can also be corrupted. For a vulnerable environment, this can make system restoration almost impossible and basically knocks the IT system back to square one. So-called Threat Actors (TAs), the hackers behind a ransomware assault, demand a settlement fee in exchange for the decryption tools needed to recover encrypted data. Ransomware attacks also attempt to steal (or "exfiltrate") files and hackers require an additional ransom in exchange for not posting this information or selling it. Even if you are able to restore your network to a tolerable date in time, exfiltration can be a major problem depending on the sensitivity of the downloaded information.
The recovery process subsequent to ransomware attack has a number of distinct stages, most of which can proceed in parallel if the recovery workgroup has a sufficient number of people with the required experience.
- Containment: This time-critical initial response involves arresting the sideways spread of the attack within your network. The more time a ransomware attack is permitted to go unchecked, the more complex and more costly the restoration effort. Because of this, Progent keeps a 24x7 Ransomware Hotline staffed by veteran ransomware recovery experts. Containment activities consist of cutting off affected endpoint devices from the rest of network to minimize the spread, documenting the IT system, and securing entry points.
- Operational continuity: This covers restoring the network to a minimal acceptable level of capability with the least downtime. This effort is typically at the highest level of urgency for the targets of the ransomware assault, who often perceive it to be an existential issue for their company. This activity also requires the broadest range of technical abilities that span domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and smart phones, databases, office and line-of-business apps, network topology, and protected remote access. Progent's ransomware recovery experts use advanced workgroup tools to coordinate the complex recovery process. Progent appreciates the urgency of working rapidly, continuously, and in concert with a client's management and IT staff to prioritize tasks and to put critical services back online as quickly as feasible.
- Data restoration: The effort necessary to restore data impacted by a ransomware attack varies according to the condition of the systems, how many files are encrypted, and what restore techniques are needed. Ransomware assaults can destroy critical databases which, if not properly closed, may have to be rebuilt from the beginning. This can include DNS and Active Directory databases. Microsoft Exchange and Microsoft SQL Server rely on Active Directory, and many manufacturing and other business-critical applications are powered by Microsoft SQL Server. Some detective work may be required to find undamaged data. For example, non-encrypted OST files (Outlook Email Offline Folder Files) may have survived on employees' desktop computers and notebooks that were not connected during the ransomware assault. Progent's ProSight Data Protection Services utilize Altaro VM Backup technology to defend against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by anyone including administrators or root users.
- Implementing advanced antivirus/ransomware protection: Progent's Active Security Monitoring utilizes SentinelOne's behavioral analysis technology to give small and medium-sized companies the benefits of the same anti-virus tools used by some of the world's largest enterprises such as Walmart, Visa, and Salesforce. By providing real-time malware blocking, identification, mitigation, recovery and analysis in one integrated platform, Progent's Active Security Monitoring lowers TCO, streamlines administration, and expedites operational continuity. SentinelOne's next-generation endpoint protection (NGEP) built into in Progent's Active Security Monitoring was listed by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiating a settlement with the threat actor (TA): Progent is experienced in negotiating ransom settlements with threat actors. This calls for close co-operation with the ransomware victim and the insurance carrier, if there is one. Services consist of determining the kind of ransomware used in the attack; identifying and establishing communications the hacker persona; testing decryption tool; deciding on a settlement with the victim and the insurance provider; establishing a settlement amount and timeline with the TA; checking compliance with anti-money laundering (AML) regulations; overseeing the crypto-currency payment to the hacker; acquiring, learning, and operating the decryption utility; debugging failed files; building a clean environment; remapping and reconnecting drives to match exactly their pre-attack state; and recovering physical and virtual devices and software services.
- Forensics: This activity is aimed at learning the ransomware assault's progress across the network from start to finish. This audit trail of the way a ransomware assault progressed through the network helps you to evaluate the damage and brings to light gaps in rules or work habits that need to be rectified to avoid later breaches. Forensics involves the examination of all logs, registry, Group Policy Object, Active Directory (AD), DNS, routers, firewalls, schedulers, and core Windows systems to look for changes. Forensic analysis is typically assigned a top priority by the cyber insurance provider. Because forensics can take time, it is essential that other important recovery processes such as business resumption are performed concurrently. Progent has an extensive roster of IT and security professionals with the skills required to carry out activities for containment, operational resumption, and data recovery without disrupting forensic analysis.
Progent's Qualifications
Progent has delivered remote and on-premises network services across the United States for over 20 years and has been awarded Microsoft's Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of SMEs includes consultants who have earned advanced certifications in core technology platforms such as Cisco networking, VMware virtualization, and major Linux distros. Progent's cybersecurity experts have earned industry-recognized certifications including CISM, CISSP, GIAC, and CMMC 2.0. (See Progent's certifications). Progent also has top-tier support in financial management and ERP application software. This scope of expertise gives Progent the ability to identify and integrate the undamaged pieces of your information system after a ransomware attack and reconstruct them quickly into an operational system. Progent has worked with leading cyber insurance carriers like Chubb to assist organizations recover from ransomware attacks.
Contact Progent for Ransomware System Restoration Consulting Services in Niterói
For ransomware system recovery consulting services in the Niterói metro area, phone Progent at 800-462-8800 or go to Contact Progent.