Expanding your remote workforce may have a major effect on network infrastructure, cybersecurity, and corporate workflows. Progent has 20 years of experience assisting SMBs to plan, deploy, administer, tune, and troubleshoot IT environments that incorporate a remote workforce. Progent can assist your Niterói organization to select the appropriate tools and adhere to leading practices in creating and maintaining a secure virtual solution for teleworkers that facilitates teamwork and returns maximum business value. Progent can provide support services that go from on demand expertise for helping you past occasional technical roadblocks to full project management to help you successfully complete business-critical initiatives.

Progent's consultants can assist Niterói, Rio de Janeiro organizations to with any aspect of building a high-performing work-at-home ecosystem by delivering network infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk augmentation, security and compliance, data protection solutions, and centralized management.

Voice/Video Conferencing for At-Home Workers
A broad range of voice/video conferencing platforms from leading technology companies enable online discussions, video and voice conferencing, chat, and screen sharing for both onsite users and telecommuters. Many companies use a mix of conferencing products to meet the needs of their various partners and customers. Progent's communications experts can help you to manage your current voice/video conferencing ecosystem and optimize the engagement of your at-home employees.

  • Skype for Business is Microsoft's leading unified communications product that enables real-time presence, IM, voice and video calling and conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified specialists who can assist you to set up and manage Skype for Business clients to support your at-home employees. To learn more about Progent's support expertise for Skype for Business, see Skype for Business consulting experts.
  • FaceTime is Apple's multiuser video phone platform for iOS and macOS computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Current editions of FaceTime allow as many as 32 concurrent users for video sessions. To learn more about Progent's consulting services for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for virtually all desktop or mobile devices. Delivered through Cisco's Webex Cloud platform, Webex services include sharing discrete content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, session recording, plus editing and playback for training. To learn more about Progent's support services for Cisco Webex as well as for additional IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conversations, contacts, and information with features that include voice/video calling, persistent threaded chat, plus data sharing. To learn more about Progent's support expertise for Teams as well as for additional Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
  • Additional Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging expertise for these products and help your business to optimize your network architecture to run them.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and maintaining a productive telecommuter solution for your Niterói, Rio de Janeiro company, phone 1-800-993-9400 or go to Contact Progent.

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