Wireless Consulting Services

Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry mobile PDAs were once one of the most successful products for maintaining mobile access to messaging, scheduling, web programs, and other vital business information. Progent can provide Niterói, Rio de Janeiro businesses the services of BlackBerry-premier consultants who can help organizations to manage their BlackBerry deployments or transition smoothly to a current mobile solution.

As the complexity of small business IT technology has increased, and as the demand for enterprise-class protection, dependability, and disaster recovery has grown to be the standard for businesses of any size, effective integration and maintenance of BlackBerry technology has become more difficult. To deal with areas like security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email servers and corporate databases, small organizations often turn to outside support firms who offer expertise in RIM BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-premier engineers who can assist small businesses to design, administer, and repair BlackBerry-based environments economically and efficiently, doing away with the necessity for an in-house BlackBerry technology specialist and lowering the expense and stress of maintaining wireless work groups. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This range of knowledge, coupled with Progent's proven remote support capabilities, gives small businesses an economical alternative for integrating RIM BlackBerry technology productively into their IT network.

Progent's experts can assist your company with SQL Server 2019 integration and development consulting, SQL Server 2016 migration consulting, and Microsoft Exchange setup so that your data and email infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from older releases of BlackBerry and Microsoft technology, configure streamlined management utilities so you can track and support BlackBerry smartphones across your business, define security policies that are right for your company, develop custom mobile applications, and make sure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be restored quickly and thoroughly.

Rio de Janeiro Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Rio de Janeiro metro area.

Technical Support for BlackBerry Enterprise Server
RIM's advanced platform for administering big collections of BlackBerry devices is the BlackBerry Enterprise Server. This powerful tool allows Microsoft Exchange, Lotus, or Novell GroupWise users to transmit and receive messages that stay encrypted during wireless transit to ensure maximum security. BlackBerry Enterprise Server also streamlines a wide selection of key management jobs ranging from BlackBerry deployment and upgrades to wireless security and fault tolerance.

Progent's BlackBerry-certified consultants can help you utilize RIM BlackBerry BES Server to do basic jobs such as:

• Deploy and manage applications
• Plan device, application, and policy updates
• Update BlackBerry smartphone software wirelessly
• Manage user and group settings with BlackBerry's vast library of policies

Progent's BlackBerry-certified consultants can also help you to use BlackBerry Enterprise Server to implement important tasks not supported by the entry-level BlackBerry Enterprise Server Express. These tasks include:

• Install and support BES Server's high-availability architecture based on virtual servers
• Deploy BlackBerry devices wirelessly
• Set specialized management roles
• Monitor and report on the overall health of your solution

How Progent Can Assist You to Manage and Troubleshoot Your BlackBerry Environment
Progent can deliver an experienced BlackBerry support who has earned accreditations from RIM in all major aspects of BlackBerry technology. Progent's BlackBerry support skills span areas from troubleshooting synchronization issues to designing wireless productivity solutions built around BlackBerry BES Server. These BlackBerry certifications and their respective skill sets include:

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills required to configure and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry specialist can help you to use tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical procedures such as troubleshooting enterprise activation issues, adding and removing BlackBerry device users, activating passwords, implementing over-the-air software loading and setup, deploying and debugging the BlackBerry Smart Card Reader, and setting up backup and recovery mechanisms.

Progent's BlackBerry engineers can also help you to use administration tools like the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and utilizing WiFi for enterprise activation. Also, Progent can explain the role of operational policies in the BlackBerry Enterprise environment and help your company to define and implement sensible security configurations.

Progent's certified Microsoft Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Microsoft Exchange Server architecture for working in conjunction with BlackBerry BES Server or move your BlackBerry solution to the most recent version of Exchange Server.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for installing, managing, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in an email environment powered by Exchange Server. Progent's BlackBerry-certified consultant offers support skills in important technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, database architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can help you to install and remove BlackBerry smartphone clients on Exchange and Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, back up and maintain storage groups, apply permissions, install the MDS and IM, implement access control lists, manage Microsoft Exchange Server data flow, generate, edit, and apply wireless LAN and Virtual Private Network configurations, implement SNMP traps, and generate reports based on SNMP results.

Progent's BlackBerry engineer can help you with your BlackBerry technology in a number of settings such as Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist your business to design, deploy, validate, repair, and document a wireless solution based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's advanced consulting services for BlackBerry technology include business and technology requirements assessment, system design, deployment strategy and execution, performance optimization, configuration of a fault-tolerant environment, data backup and business recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical goals and to design a mobile wireless system that meets your information technology budget and aligns with your business plans. Progent can explain the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's suitability to accommodate a BlackBerry BES Server, assist your organization to determine which administration model and hardware products meet your needs, and evaluate your messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can make smart choices concerning options for software versions, server hardware and storage, network architecture, and application configuration.

To maximize network protection, Progent's BlackBerry-certified expert can help you to choose and enable appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-certified security specialists to run network-wide security assessment and compliance validation and suggest improvements to accommodate your BlackBerry environment.

Call or Email Progent for Assistance from a BlackBerry-Qualified Consultant
To ask Progent about technical assistance for BlackBerry wireless integration, phone 1-800-993-9400 or go to Contact Progent.