Enlarging your telecommuter workforce can have a major effect on IT architecture, security, and company culture. Progent has 20 years of experience helping businesses of all sizes to design, configure, administer, tune, and troubleshoot IT networks that support at-home workers. Progent can assist your Newark company to pick the appropriate technologies and follow best practices in creating and operating a safe virtual office ecosystem for teleworkers that promotes collaboration and returns maximum business value. Progent offers support services ranging from as-needed expertise for getting you past challenging technical roadblocks to full project management to help you carry out mission-critical initiatives.

Progent's consultants can assist Newark, New Jersey organizations to with any aspect of building a high-functioning telecommuting environment by providing network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk outsourcing, data security, data protection solutions, and centralized management.

IP Voice Integration for Remote Workers
Extending the corporate PBX environment to include telecommuters is critical to supporting a productive work-at-home solution. A variety of cloud-centric VoIP platforms are used by SMBs to support telecommuters. Many larger organizations depend on Cisco's current or legacy products for VoIP solutions. Progent can assist organizations of all sizes to plan or maintain a telecommuter VoIP environment that delivers the flexibility, convenience and protection required for at-home workers. Progent's Cisco-certified CCIE IP Voice consultants offer advanced support to assist businesses tune their existing Cisco IP voice systems to support an expanding remote workforce.

  • Cisco Unified Communications Manager (CUCM) delivers high-end telephony features to devices such as IP phones, media processing platforms, VoIP gateways, and mixed media applications used across the network. Unified Communications Manager supports additional combined media services like messaging, voice/video conferencing, and team collaboration networks. For details about Progent's Unified Communications Manager support, see Cisco Unified CM consultants.
  • CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM or CUCM. Progent can assist your company to support your current CallManager environment or upgrade smoothly to Cisco's current IP telephony solutions. To learn about Progent's support services for Cisco CallManager and Cisco's other legacy VoIP platforms, visit Cisco CallManager consulting.
  • Cisco IP Gateways enable connectivity with public telephony networks and with users working outside the corporate firewall like at-home workers. Progent can provide consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 product lines as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration consulting.
  • Additional VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to update your wide area network infrastructure to work with these solutions and provide online deployment and troubleshooting expertise.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and managing a productive work-from-home environment for your Newark, New Jersey company, call 1-800-993-9400 or refer to Contact Progent.