For small business computer networks located throughout the state of New York, Progent's Microsoft authorized technical team members can deliver online help and troubleshooting to fix your network systems troubles fast and affordably. Progent has acquired enterprise-class skills, advanced software utilities, and support knowledge bases to diagnose and resolve IT problems without the expense and time delays associated with on-site technical service calls. In case your New York organization is situated beyond the larger metro areas such as New York City, Buffalo, Rochester, Yonkers, or Syracuse, your nearby computer support choices may be limited in expertise, or not available during urgent situations. This can result in a network that is unstable or causing wasted time due to technical issues going unresolved for too long. Progent's team of expert network consultants average more than 10 years of real-world IT industry experience, in the trenches of IT support, performing a wide variety of technical tasks for a diverse range of clients. This means you get not only the technical skills needed for the job, but a professional with field proven methods for applying that expertise to deliver excellent network solutions.

Dynamics GP Upgrade and System Integration Consulting
Progent's consultants have delivered support for Microsoft Dynamics GP and Great Plains software for nearly two decades and Progent has provided system integration, customization, training, and debugging services since the platform's original release. Progent can provide advanced expertise for upgrading legacy Dynamics GP deployments. Progent can help your business to design, test, and implement a cost-effective migration from a an outdated release to the current version of Microsoft Dynamics GP. Learn about Progent's Dynamics GP upgrade and integration consulting.

Remote Monitoring and Management (RMM) Outsourcing Packages
Progent's ProSight Managed IT Service Plans make it realistic for small and mid-size companies to utilize Remote Monitoring and Management (RMM) solutions to achieve advanced IT resilience. Progent handles the necessary monitoring and maintenance for you, so your system scales readily without becoming an obstacle. For a low and predictable monthly subscription, Progent's full-service IT team can be your dependable technology safety net. Entry-level plans include RMM, cybersecurity, monthly patching, and reporting. As your needs grow, you can add low-cost subscriptions to best-of-breed solutions such as SaaS M365/Google Workspace backup, Multi-Factor Authentication, or WiFi management.

Hybrid Cloud Solutions Design and Integration
Progent's hybrid cloud solutions consultants can provide advanced remote consulting support to assist companies of all sizes to integrate their IT infrastructure with leading public clouds including Microsoft Azure and Amazon Web Services. Progent can assist your it team to design and administer cost-effective hybrid ecosystems that support Windows and Linux operating systems and apps in hybrid network models that utilize physical IT assets along with public cloud services. To assist you to integrate public clouds with physical datacenters, Progent can provide a variety of public cloud migration support services that include Microsoft 365 Exchange Online integration with on-premises installations of Exchange and Microsoft Azure hybrid cloud design and deployment services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service programming and troubleshooting.

Full Range of Security Services
Progent's CISSP, CISM, and ISSAP certified security engineers can assist your company to perform complete security evaluations, restore operations rapidly from virus attacks, set up firewalls, set up safe mechanisms for off-site and mobile connectivity, deploy spam and virus filtering and email encryption, and develop a corporate-wide security plan based on 24x7 automated network monitoring. Progent's ProSight suite of remote security monitoring services includes ProSight Active Security Monitoring (ASM) for ransomware defense and ProSight Enhanced Security Protection (ESP) for unified endpoint security.

Cisco Firepower NGFW Series Firewalls Integration Expertise
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance improvement compared to Cisco's popular ASA 5500-X security appliances and include unified management of modern cybersecurity capabilities such as application visibility and control (AVC), next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco-certified CCIE-certified firewall consultants can assist you to plan and carry out an efficient migration to Firepower firewalls from legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower appliances with Cisco's subscription-based security services to build and centrally control IT ecosystems that include branch offices, data centers, private clouds and public clouds. For more information about Cisco's Firepower family of NGFWs Firewalls, refer to Cisco Firepower Series firewalls consulting services.

PC Desktop Support Services
Progent can deliver a wide range of cost-effective services to help your company to install, integrate, repair, and manage desktop PCs and laptops based on Windows, Apple macOS and OS X, or popular versions of Linux. Progent's desktop support services include Windows 11 deployment assistance, Windows 10 planning and migration assistance, Microsoft Windows 8.1 integration expertise, Windows 7 support, MS Office and Microsoft 365 integration, and 64-bit operating system upgrades.

Progent is a Microsoft-certified Partner
Because Progent is a Microsoft Partner, every Progent network expert has access to the technology and educational resources needed to deliver the best computer support available. Progent's IT outsourcing, Help Desk Call Center, Microsoft 365 deployment support, and application development services permit small business customers to benefit from the broad array of knowledge associated with the IT departments of large companies without the high expense and hassle of maintaining a large in-house network support group.

Remote Support for Windows and Cisco-based Networks
Progent?s Technical Response Center provides world-class remote support for Microsoft and Cisco-based environments Nationwide. Progent's certified professionals have the expertise to assist you to troubleshoot and resolve difficult network problems quickly and affordably. The scope of technical expertise represented by Progent's staff of engineers makes it possible to escalate even the most difficult issues to appropriate specialists as necessary. Whether you require occasional phone support and remote repair or continuing access to a Helpdesk Call Center, Progent's consultants can provide your small business with enterprise-level expertise without the high cost and administrative hassle of maintaining a big internal IT group.

Progent's 24x7 Ransomware Hot Line
Progent's Ransomware 24x7 Hot Line is designed to assist you to take the time-critical first step in mitigating a ransomware attack by containing the malware. Progent's online ransomware expert can assist businesses to identify and isolate breached devices and protect undamaged assets from being penetrated. If your network has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800. For more information, see Progent's Ransomware 24x7 Hot Line.

Migration Consulting for Microsoft Lync Server 2013
Microsoft Lync Server 2013, rebranded Skype for Business Server and then Microsoft Teams, is a legacy on-premises software platform that enables businesses to create a centrally managed and protected communications ecosystem that supports a BYOD computing model with instant messaging, real-time presence, web conferencing with application sharing, as well as IP and PSTN telephony enabled for a wide assortment of stationary PCs and handheld devices. Progent's Microsoft-certified Lync 2013 experts can help your company to manage your legacy Lync deployment or Progent's Microsoft Teams and Teams Premium experts can help you plan and execute an efficient migration to Microsoft Teams.

Microsoft Active Directory (AD) and Microsoft Entra (Formerly Azure Active Directory) Design and Deployment Consulting
Progent can help you to design and carry out a smooth move from on-premises Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that uses Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity services across on-premises and cloud assets. For more information, refer to Active Directory and Microsoft Entra ID planning and implementation consulting.

Affordable Computer Support Solutions
Many small companies rely on poor metrics when searching for a computer consultant. Cost per hour is seldom a good measure for value. A consultant with insufficient experience can take many times longer to perform the same task than a seasoned Information Technology expert. As an example, billing 30% less per hour, but taking three times longer for the same job is not a deal. Even worse, a badly designed or configured IT infrastructure that is unreliable and difficult to manage or upgrade can cost an organization many times over its setup price due to lost productivity. Progent's client testimonials from satisfied businesses across the United States confirm the effectiveness of Progent's service model and the expertise of Progent's staff of IT professionals.

ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
ProSight Enhanced Security Protection services offer affordable in-depth security for physical and virtual servers, desktops, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and responding to security assaults from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alarms, device control, and web filtering via leading-edge tools packaged within a single agent managed from a single control. Progent's security and virtualization experts can help you to plan and configure a ProSight ESP deployment that addresses your company's specific needs and that helps you prove compliance with legal and industry data protection regulations. Progent will help you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that call for immediate attention. Progent's consultants can also assist you to set up and verify a backup and disaster recovery system such as ProSight Data Protection Services so you can get back in business rapidly from a destructive security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange filtering.

Teleconferencing Consulting Expertise for At-Home Workers
Progent can help small and mid-size organizations to implement and troubleshoot conferencing solutions to enable their telecommuters to communicate securely and productively with fellow workers and clients. To find out about how Progent can help you to integrate and manage teleconferencing technology for telecommuters, go to conferencing support services for remote workers.

Stealth Penetration Testing Services
Stealth penetration checking is a key component of any comprehensive network security plan. Progent's security experts can run extensive penetration checks without the knowledge of your company's in-house IT resources. Stealth penetration checking shows whether current security monitoring systems such as intrusion detection warnings and event history monitoring are properly set up and actively monitored. Progent can implement continuous automatic penetration testing to map your internal and external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, stolen credentials, skipped patches, and dangerous product defaults can be combined by threat actors into the multi-front attacks common to the latest variants of ransomware. Learn more about Progent's Stealth PEN Assessment Services.

Contact a Progent Network Support Expert
To see how to access a Progent network support expert for remote or onsite assistance, phone 1-800-993-9400 or visit Online Computer Help.

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