Wireless Solutions
New York City, New York Support for BlackBerry Smartphones
Consulting and Technical Support Services for BlackBerry Technology
BlackBerry mobile PDAs were once among the most popular products for maintaining location-independent access to email, calendars, web-based applications, and other vital business information. Progent offers New York City, New York companies support from BlackBerry-premier professionals who can help companies to maintain existing BlackBerry environments or migrate smoothly to a modern smartphone platform.
As the complexity of small company IT technology has increased, and as the demand for enterprise-class security, dependability, and recoverability has become the norm for companies of any size, successful deployment and maintenance of BlackBerry solutions has become more difficult. To deal with issues like security, disaster recovery, and synchronization of BlackBerry handhelds with diverse email servers and shared databases, small organizations frequently resort to outside support firms who specialize in BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-certified engineers who can help small businesses to plan, manage, and repair BlackBerry solutions affordably and effectively, eliminating the necessity for an internal BlackBerry solutions specialist and reducing the cost and hassle of maintaining mobile workers. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security professionals. This breadth of experience, combined with Progent's efficient online service delivery capabilities, provides small companies an economical alternative for integrating BlackBerry technology seamlessly into their business information network.
Progent's experts can assist your company with SQL Server 2019 integration and development support, SQL Server 2016 management support, and Exchange setup so that your database and messaging infrastructure function optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older releases of BlackBerry and Microsoft software, set up easy-to-use administration utilities so you can monitor and control BlackBerry devices throughout your company, recommend security policies that make sense for your company, customize mobile applications, and ensure that your IT network architecture is appropriately designed to handle your BlackBerry clients. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry information is incorporated in your scheduled backup processes in order that it can be restored quickly and safely.
BlackBerry Enterprise Server (BES) Consulting and Technical Help
The BlackBerry Enterprise Server (BES) gives businesses a centralized and secure mechanism for integrating BlackBerry wireless devices into their messaging, groupware, and application environment. BlackBerry Enterprise Server enables mobile BlackBerry users to connect to Microsoft Exchange Server, Domino, or Groupwise email and to synchronize BlackBerry smartphones with PC desktops to ensure up-to-date information for collaborative programs such a schedules, contact lists, tasks, IM, and specialized business software. Thanks to BlackBerry Enterprise Server integration with Exchange, mobile workers with BlackBerry handsets can have push-based access to Exchange email as well as to instant messaging-enabled software through Microsoft Live Communications Server and Microsoft Lync Server support.
Progent's BlackBerry-certified consultants can show you how to plan, implement, and support BlackBerry BES Server so you can improve the efficiency of BlackBerry clients, simplify the management of a BlackBerry solution, and lower the cost of maintaining a mobile workforce.
How Progent Can Help You to Maintain and Support Your BlackBerry Environment
Progent can provide a seasoned BlackBerry support who has been awarded certifications from RIM in all key facets of BlackBerry integration. Progent's BlackBerry support services span areas from resolving synchronization problems to designing mobile workforce solutions built around BlackBerry BES Server. These BlackBerry credentials and their respective practice areas include:
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help your company to design, install, validate, repair, and produce documentation for a mobile wireless solution built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level engineering services for BlackBerry technology include business and network needs analysis, system architecture, roll-out planning and execution, performance tuning, design of a fault-tolerant architecture, data backup and business recovery consulting, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your functional goals and to create a mobile wireless system that meets your information technology budget and aligns with your business plans. Progent can explain the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your current network infrastructure's suitability to support a BlackBerry Enterprise Server, help you to determine which management model and equipment match your needs, and analyze your email and messaging system topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at smart decisions about alternatives for software versions, server hardware and storage, network topology, and application configuration.
To maximize network security, Progent's BlackBerry expert can assist you to select and configure sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-premier security engineers to perform company-wide security assessment and compliance validation and recommend enhancements to support your BlackBerry solution.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for deploying, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email system powered by Exchange Server. Progent's BlackBerry-certified consultant has support skills in key technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can help you to install and remove BlackBerry device users on Exchange and Windows Active Directory, set up, track, and manage BlackBerry Enterprise Server, manage BlackBerry smartphones and user accounts, archive and maintain storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, install access control lists, control Exchange data flow, create, update, and assign wireless LAN and VPN configurations, set up SNMP traps, and generate management reports based on SNMP results.
Progent's BlackBerry engineer can support your BlackBerry solution in a variety of environments such as Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
Contact Progent for Assistance from a BlackBerry-Certified Consultant
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