Expanding your remote workforce can have a significant impact on network infrastructure, security/compliance, and corporate workflows. Progent has 20 years of experience assisting SMBs to design, configure, manage, tune, and troubleshoot IT environments that support work-from-home employees. Progent can help your New Orleans company to pick the appropriate tools and follow best practices in creating and operating a safe virtual solution for telecommuters that facilitates teamwork and returns maximum business value. Progent offers support services ranging from on demand guidance for getting you past challenging IT roadblocks to full project management or co-management to help you successfully complete mission-critical initiatives.

Progent can help New Orleans, Louisiana organizations to succeed with any facet of building a high-performing remote work environment by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, helpdesk services, cybersecurity, data protection solutions, and centralized management.

Video Conferencing for an At-Home Workforce
A wide selection of video conferencing platforms from major vendors enable virtual meetings, video conferencing, chat, and screen/content sharing for both onsite users and telecommuters. Many companies use a mix of conferencing products to accommodate their different partners and customers. Progent's communications experts can help you to maintain your current conferencing environment and enhance the experience of your at-home workforce.

  • Skype for Business is Microsoft's leading communications platform that supports presence, instant messaging, audio and video conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified consultants who can help you to set up and manage Skype for Business client software to accommodate your at-home workforce. To learn more about Progent's support expertise for Skype for Business, visit Skype for Business consulting experts.
  • FaceTime is Apple's multiuser video calling platform for compatible iOS and macOS computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Newer versions of FaceTime support as many as 32 concurrent users for video sessions. To learn more about Progent's consulting expertise for Apple FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for most computing devices. Offered through Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or screens, presentations that incorporate rich media including Microsoft PowerPoint, session recording, plus editing and playback for future reference and training. For details about Progent's support expertise for Webex as well as for other video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conversations, contacts, and information with capabilities that include IP voice and video calling, persistent threaded chat, plus file sharing. To learn more about Progent's support services for Microsoft Teams as well as for other Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting expertise for these products and help you to tune your network architecture to run them.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and managing an efficient work-from-home environment for your New Orleans, Louisiana company, phone 1-800-993-9400 or go to Contact Progent.

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